MNL004_EN rev. F
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ANNEXES
Annex 1
UER DATA FOR TECHNICAL SUPPORT REQUEST
Please fill in the following tables in order to provide all data necessary for Technical support. If possible, leave the
refrigerator in operation for 1 hour or, even better, 24 hours to allow the controller to fully collect information.
MODEL*
:
SERIAL NUMBER*
:
Device traceability, see the silver plate at the end of this manual
1)
Has periodic cleaning of the condenser been carried out as per the use and maintenance manual? YES No
If Yes, indicate the date of the last cleaning and the names of personnel who performed it.
2)
Have the problems been verified according to the information stated in the use and maintenance manual?
YES No
Fill out the following table.
Equipment:
yes no
- Does not cool
- Does not reach the set temperature
- Does not switch on
- Equipment built into furniture
- Power cable connected to multiple sockets or adapters of the power outlet
-
THE REFRIGERATOR UNIT IS NOISY
-
DISPLAY OFF
The Display signals:
yes
no
- Evaporator
- Condenser
- No battery
- Battery failure
- Comp. work
- Invalid SD
Table 11 - Fault signal table
Notes:
SENT ON:
SIGNATURE:
(legible)
via e-mail to
Note: failure to submit a properly completed request (*required fields) will result in a failure to open servicing
with a resulting delay in the resolution of issues.
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