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1. I cannot turn on the cooker, but there is no
signal from the Control Unit.
ANSWER 1:
The Sensor has been removed or placed
incorrectly on the mounting plate. The LED (A)
should face the user and be positioned parallel to
the mounting plate. See page 5.
ANSWER 2:
If the sensor is correctly positioned on
the mounting plate, the Control Unit’s overheating
protection has switched the cooker’s power off. The
cooker can be switched on again by turning off the
power supply for a few seconds using the cooker’s
fuse (in the fuse box). If the overheating protection
fails again, move the Control Unit to a cooler or
better-ventilated place.
2. The Stove Guard emits alarms during normal
cooking
ANSWER 1:
Sensors positioned lower than 90 cm
above the cooker have a learning function (see page
6). Pressing the Sensor cover during the pre-alarm
lowers the sensitivity slightly.
Other causes of alarms during normal cooking:
• A pot is removed from a hot hotplate
• A kettle/pot that does not cover the hotplate
• Cooking without a lid
• A hot frying pan placed on the hotplate
ANSWER 2:
If measures to prevent unnecessary
alarms have been performed a few times and the
Heat Sensor still emits alarms in the same situation,
the sensitivity should be adjusted manually. See
page 18.
3. The Auto-diagnostics alarm was not reset by
pressing once on the Sensor cover.
The Auto-diagnostics alarm (the Control Unit emits
one short and one long “ring” every second time
every 10 seconds) may be triggered if the Sensor is
not on the mounting plate, if it is positioned incor-
rectly, or if the Sensors are covered by dirt or grease.
It can also be triggered by a problem with the radio
connection or the functioning of parts in the system.
ANSWER 1:
Make sure that the Heat Sensor is
firmly attached to the mounting plate and that it is
positioned correctly. The lamp (A) must be facing the
user (see page 5). Clean the Sensor with a lint-free
cloth moistened with soapy water. Press the Sensor
cover once.
ANSWER 2:
Turn off the cooker’s power from the fuse
box for 15 seconds.
ANSWER 3:
If the fault diagnosis switches off the
cooker again, contact the retailer. If the cooker is
still turned off due to the fault diagnosis, it can only
be used for 5 minutes at a time by turning the power
off for 15 seconds as described in answer 2 above
(EN requirements).
4. Placing of Sensor in zones that do not necessar-
ily match all EN standard requirements.
ANSWER:
According to the EN standard, the Sensor
should “see” the bottom of the kettle in order to
measure the temperature. In these zones (see the
table on pages 7 and 9), the Sensor cannot see the
bottom of pots with high edges and may identify a
hazardous situation somewhat more slowly, but is
still safe to use.
5. During the function test, the Sensor does not
emit a sound when the cover is pressed.
ANSWER:
Make sure that the red battery disconnec-
tion piece is removed.
6. The test alarm cannot be reset.
ANSWER:
First try the function test, see page 13. If
this does not fix the problem, turn off the cooker’s
power from the fuse box for 15 seconds and repeat
the function test. Wait for 5 seconds before resetting
the alarm. If the alarm still cannot be reset, the Heat
Sensor and Control Unit must be paired again, see
page 19.
FREQUENTLY ASKED
QUESTIONS
2 U S E R G U I D E
