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User Manual for Firefly Microscope GT830 Version: 1.3
a. Too many software programs may be running simultaneously and overloading the CPU, or the
physical memory has reached its saturation. Please close unnecessary programs. If video stream
doesn’t improve, please reboot the system in order to release previously used memory.
b. Check whether the system is infected by a virus.
c. The PC may be too old to properly drive the video stream and does not meet the minimum standards
set forth in the instructions. Please use faster system.
Q8. What to do if the FireflyPro software application crashes?
Answer:
If the system crashes, disconnect the USB data cable and switch off the Microscope. Re-boot the PC
and, after system reboot, reconnect the Microscope, switch on and restart the FireflyPro application.
For additional FAQ and support, please go to
http://www.fireflyglobal.com/faqs/
Thank you for choosing Firefly.
www.fireflyglobal.com