REV. 8-30-18 Page 13
Linear Outdoor Fire (LOF)
MAINTENANCE
1. The Linear Outdoor Fire should be inspected and cleaned before initial use annually by a qualified field service person.
2. Any component that is found faulty must be replaced with an approved component.
3. Any tampering or modifying with the Linear Outdoor Fire is dangerous and voids all warranties.
4. During winter months in cold climates and various seasons operation the Linear Outdoor Fire may be affected by
weather conditions. It is recommended to use a ventilated cover overtop of your Linear Outdoor Fire to protect it from
humid/rainy weather conditions when not in use. Heavy rains/downpours could affect the Linear Outdoor Fire operation if
not covered; if this occurs ensure you allow the Linear Outdoor Fire time to dry out before attempting to operate.
NOTE
:
If a combustible type cover is used over the Linear Outdoor Fire when not in use be sure to remove it before operation to
prevent a severe safety hazard.
5. Carbon (soot) may build up on the surface of logs (if installed) during heavy use. Sooting may also occur periodically
on the screen of the ignitor hood. To clean, brush off with a dry bristle brush or cloth. Keep soot away from clothing or
furniture.
6. Over time stainless steel parts discolor when heated, usually a golden or brown hue. This discoloration is normal and
does not affect the performance of the appliance.
TROUBLE SHOOTING
Symptom
Remedy
Piezo Won’t Spark
1. Be sure battery is installed properly.
2. Check battery voltage. Min. 1.2 volts needed.
3. Check ignitor gap at probes inside Linear Outdoor Fire. Gap should be at 1/8”.
4. Double check wires to ensure they are plugged in and secured to the spark ignitor and the
spark ignitor module.
LOF Won’t Light
1. Ensure ignitor is aligned properly overtop of burner port hole. See page 7, figure 8.
2. Bleed gas line.
3. Ensure all gas supply lines are turned ON.
4. Ensure there is not too much media overtop of burner; it can inhibit gas from flowing.
Low Flame
1. Ensure the base media is at least 1-inch in diameter and top media is no more than 1-inch over
top of burner.
2. Adjust air shutter at bottom of Linear Outdoor Fire pit pan.
3. Ensure all shut-off valves and key valve is fully open. See page 8; figure 10.
Water in Fire Pit
1. Excess dust/sand material from media may be blocking the weep holes to relieve water.
Remove all media and unplug weep holes. Clean or install new media free of dust and dirt.
2. Ensure Linear Outdoor Fire pit enclosure has proper drainage for water and proper ventilation
to dry out.