35
Purevision LPV Freestanding
Issue 01 02/21
11.0 Frequently Asked Questions
1 Do stoves require a chimney or a liner?
All of our stoves require a suitable chimney or
professionally installed flue system. A liner may or may not be required depending on flue
conditions and only your installer can confirm. Our stoves do not mandatorily require a liner.
2 How do I clean the chimney?
You will require a chimney sweep to clean the chimney. It is essential
to provide a dedicated chimney cleaning access door when installing the flue of the stove in some
situations. In many situations the chimney can be swept through the firebox.
3 Who should install my stove?
Fireline want you to enjoy the maximum performance from your
appliance. To ensure this, it is essential that they are installed correctly. We strongly recommend
that your stove is installed by a suitably qualified installer e.g HETAS.
4 How do I regulate the heat output?
Each stove has various air controls, which will allow you to
easily regulate the heat output. Output can also be varied by log size and quantity fired.
5 What warranty do I get?
Fireline will replace, free of charge, any part that fails (under normal
operating conditions) within 12 months of purchase. Consumables such as glass, firebox lining
boards or stove rope and adhesives are not guaranteed. We do not accept consequential or
incidental liability claims from any product failure.
A call out charge will apply if our engineer
attends any stove problem that is not related to product failure.
6 Where can I get spare parts?
Your local Fireline stove retailer will be pleased to supply spare parts
and to provide any other information you require. Alternatively contact Fireline.
7 Can the doors be left open while burning?
For safety and heat efficiency the doors should remain
closed. These stoves are not designed or approved for doors open operation.
8 Why is the stove smoking when lit?
A flue with lack of draught problems is almost certainly the
cause of a smoking stove. Also check adequate ventilation is present
–
if opening a window or door
stops the smoking then lack of ventilation is the probable main cause. A qualified fitter should
complete both a smoke pressure and flow test prior to fitting the stove to ascertain the integrity of
the flue.
9 Why should I “Run in” my stove?
To begin, light a series of small fires over a period of a few days
to allow the paint finish to cure. The stove is finished with a highly heat resistant paint. The finish
can be renovated with stove paint available from your stove retailer. If the stove is not “run in”
correctly, this may cause the paint to discolour and flake.
10 What is Over Firing?
Over firing is overheating your stove by having the fire burning too fiercely.
Your stove should never be used in a manner to cause over firing. Over firing can be caused by over
loading the stove with fuel or leaving air controls fully open or operating the stove with leaking or
defective door rope seals. If any part of stove glows red hot then your stove is over firing and your
air control should be adjusted to reduce airflow to stove immediately. Over firing can cause
permanent damage to the appliance, which is not covered by warranty.
Fireline UK
–
A division of
Charlton & Jenrick Ltd
Unit D Stafford Park 2, Telford, Shropshire, TF3 3AR
T: 01952 200 444
F: 01952 200 480
www.charltonandjenrick.co.uk
A Charlton and Jenrick Group Company
