Firich Enterprise FH-4551, User Manual

Page 1: ...l Version 1 7 Copyright 2012 All rights reserved All other brand names are registered trademarks of their respective owners MegaPOS Lite M B FH 5251 FH 4551 Mega POS MP 3000 Series MP 3435 MP 3432 MP 3425 MP 3422 15 12 Fanless POS system ...

Page 2: ...mation provided in this manual is intended to be accurate and reliable However Firich Enterprise Co Ltd assumes no responsibility for its use nor for any infringements upon the rights of third parties which may result from its use The material in this document is for product information only and is subject to change without notice While reasonable efforts have been made in the preparation of this ...

Page 3: ...on it Do not place anything over the power cord 10 All cautions and warnings on the equipment should be noted 11 If the equipment is not used for a long time disconnect it from the power source to avoid damage by transient over voltage 12 Never pour any liquid into an opening This could cause fire or electrical shock 13 Never open the equipment For safety reasons only qualified service personnel s...

Page 4: ...h ha ap pt te er r 3 3 1 12 2 Software Installation and Setup 12 Driver Download from FEC Website Model 12 Chipset Driver Installation 13 VGA Driver Installation 15 LAN Driver Installation 16 Audio Driver Installation 17 Step 4 Click Finish and restart the system 17 ELO Touch Installation 18 ELO Control Panel 22 EETI TouchKit Tools Installation 24 TouchKit Control Panel 28 Wireless LAN Driver Inst...

Page 5: ... all the information you need to set up and use MP 3435 3432 Chapter 1 Provides an introduction to MP 3435 3432 and this manual Chapter 2 Provides all necessary information for all hardware setup Chapter 3 Provides the necessary information for installing for chipset and its accessories Chapter 4 Lists all MP 3435 3432 specifications Chapter 5 Troubleshooting of MP 3435 3432 ...

Page 6: ...e a decent choice for noise free environment applications with optimized product reliability Main Features The most cost effective solution with built in customer display and 12VDC out for 2nd display connection without extra adaptor needed Fanless solution for green and noise free environment Easy maintenance for system parts such as HDD CF and RAM etc Sufficient I O access for various connection...

Page 7: ...become familiar with MP 3435 Identification Device 1st Display External I O inside the cable Built in Customer Display LCM HDD LED LAN LED USB Port HDD Location in the bottom Power Switch with LED System Venting Cable Cover 2nd Display Stand for Pole Type VFD LCD attached with 2nd display option Antenna ...

Page 8: ...MP 3435 MP 3432 System manual version 0 3 3 MP 3435 Dimension ...

Page 9: ...nector COM4 This RJ45 port can be used to attach a VFD customer display or serve as an additional serial port switching cable provided Cash Drawer RJ11 connector Cash Drawer Connector 12 V actuation support KB MS PS2 connector Connect the keyboard or mouse to this port COM 1 COM 2 D SUB 9 connector The serial ports COM1 COM2 can be used to connect devices such as a printer or a fax modem LPT Paral...

Page 10: ...MP 3435 MP 3432 System manual version 0 3 5 Packing List MP 3435 MP 3432 Main System x 1 Power Adaptor x 1 AC Power Cord x 1 COM port switching cable RJ45 to D SUB 9 pin x 1 ...

Page 11: ...MP 3435 MP 3432 System manual version 0 3 6 Optional Devices Integrated LCM Display Pole type Customer Display MCR WiFi Wireless Module ...

Page 12: ... Drive Installation 1 Turn off power and remove power cord from the system 2 Unscrew the maintenance door at the bottom of the unit 3 Remove the door and flip it over Do not remove the rear cover until you have verified that no power is supplied to the system Power must be switched off and the power cord must be unplugged Every time you service the system you should be aware of this ...

Page 13: ...the maintenance door to the system 6 Fix the door with the screw 7 Connect the power cord to the system Pole Type VFD Installation 1 Remove the plastic cover on the cable cover 2 Fix the pole stand with screws and place the pole type customer display to the stand 3 Connect the RJ45 or RS 232 D Sub 9 cable to the system SATA cable 2 5 HDD ...

Page 14: ...1 Unscrew and remove the top cover 2 Install the DDRII RAM or DOM you require 3 Before restore the top cover please check the thermal pad stays Compact Flash Card CF Installation 1 Unscrew and remove the maintenance door 2 Install the CF you require 3 Restore the maintenance door ...

Page 15: ...lease refer to the MSR212 Programmer s Manual under the path below in the driver CD Utility Pos Utility MCR util Uniform Cash Drawer Installation Before connecting the cash drawer to the MP 3435 MP 3432 please make sure the drive voltage and cable pin assignment of the cash drawer matches the definition of the cash drawer port of MP 3435 MP 3432 Please refer to the jumper setting and pin definitio...

Page 16: ... is used for drawer operation A test program is supplied for Linux and Windows source code of which is available on request by software developers Value Description 0x284 Output address 0x284 read 8bit Bit 2 0 low 1 high 0x200 Sleep 200ms 0x01 Open cashdrawer1 value 0x02 Open cashdrawer2 value 0x04 Close cash drawer value 0x04 Cash drawer status mask ...

Page 17: ...i io on n a an nd d S Se et tu up p Driver Download from FEC Website Model A Please go to FEC website and download the drivers B The installation sequence Chipset Driver VGA Driver LAN Driver Audio Driver Touch Driver Other Driver optional C Then you can start to install Please follow this installation sequence accordingly ...

Page 18: ...version 0 3 13 Chipset Driver Installation Intel ATOM D525 Chipset Installation Utilities for Windows XP Step 1 Please download the Intel chipset driver from website Step 2 Click Next Step 3 Read the License Agreement and click Yes ...

Page 19: ...ual version 0 3 14 Step 4 Click Next and the drivers for the Intel Chip set will install Step 5 Please wait while the setup program processing Step 6 When the Setup COMPLETE message appears click Finish to restart your computer ...

Page 20: ...alling the IEGD driver for VGA under POSready 2009 the default setting is 800x600 with Clone mode if you need to use Extension Mode please set the 2nd panel as primary as below Warning After you set the panel to Extension Mode it won t be available to set back to Clone Mode due to the driver issue Step 3 Select Next to continue driver installation Step 4 Finally Finish and Restart the system ...

Page 21: ...n 0 3 16 LAN Driver Installation Step 1 Please double confirm the LAN driver from website Step 2 Click Next to continue Step 3 Click Next to continue Step 4 Click Next to continue Step 5 Click Finish to complete the installation procedure ...

Page 22: ...432 System manual version 0 3 17 Audio Driver Installation Step 1 Please download the Audio driver from website Step 2 Click Next to continue Step 3 Click Next to continue Step 4 Click Finish and restart the system ...

Page 23: ...ouch Installation 1 Find the setup file through index Tools 2 Open SW601854_TETouch_5 4 2 exe for latest version please reference to FEC website 3 Click OK to continue 4 Click Unzip Unzip the files successfully and click OK to continue the installation ...

Page 24: ...stem manual version 0 3 19 5 Click Next to continue 6 Choose Install Serial Touch Screen Driver and click Next to continue 7 Read the License Agreement and click Yes and select Auto Detect ELO touchscreens and click Next ...

Page 25: ...rsion 0 3 20 8 Select COM3 and click Next for further installation steps 9 Setup complete and execute Calibrate Elo Touch Screen Monitors and Click Finish 10 Start calibrating the touchscreen by touch the targets showed on the screen ...

Page 26: ...435 MP 3432 System manual version 0 3 21 11 According to ELO Touch Screen Properties Make sure the COM port listed is COM3 for your touch monitor adjust a proper sound of touch buzzer Press Next to continue ...

Page 27: ... MAY BE NECESSARY TO RESTART YOUR COMPUTER TO UTILIZE YOUR TOUCHSCREEN FEATURES 13 Click Restart to reboot your computer again ELO Control Panel This section explains the different options in the ELO control Panel General tab The general tab allows you to Change the COM port your touch screen is set to Calibrate the touch screen with the Align button ...

Page 28: ...tons tab allows you to Adjust all mouse emulation controls Change cursor properties Enable or disable right mouse button utility Sound tab The Sound tab allows you to To change sound properties for ELO touch tools Properties tab The Diagnostics tab allows you to ...

Page 29: ...roller Information About tab The About tab displays Information about ELO Touch systems EETI TouchKit Tools Installation Step 1 Please double confirm the EETI driver downloaded from website Step 2 Click OK to continue unzip the driver Step 3 Open Setup exe ...

Page 30: ...MP 3435 MP 3432 System manual version 0 3 25 Step 4 Click Next Step 5 Click Next ...

Page 31: ...MP 3435 MP 3432 System manual version 0 3 26 Step 6 Click OK to close the pop up dialog Step 7 Click Support Multi Monitor System and then Next to continue Step 8 Click Next ...

Page 32: ...MP 3435 MP 3432 System manual version 0 3 27 Step 9 Click OK and turn off the computer to restart your system again After the system finish rebooting follow the directions to calibrate the Touch screen ...

Page 33: ...l This section explains the different options in the TouchKit control Panel General tab The general tab allows you to Manage the touch screen controller you installed Tools tab The tools tab allows you to Calibrate the touch screen with the 4 Points Calibration button ...

Page 34: ...reless LAN Driver Installation Step 1 Please double confirm the Wireless LAN driver from website Step 2 Click Next to continue Step 3 Select Install driver and Ralink WLAN Utility Step 4 Select Ralink Configuration Tool Select Optimize for WiFi mode ...

Page 35: ...MP 3435 MP 3432 System manual version 0 3 30 Step 5 Select Install to continue Step 6 Select Finish to complete the installation ...

Page 36: ...r I O Port Serial Port 3 x User available COM ports COM1 COM2 COM5 2 x System assigned COM ports COM3 COM5 COM3 for primary touch screen COM5 for built in LCM customer display 1 x Reserved COM6 Parallel Port Support EPP SPP ECP USB Port 6 x USB 2 0 ports 1 Internal 5 External Cash Drawer Port RJ11 Cash drawer port 12V actuation Keyboard Port One PS 2 keyboard port LAN Port Giga Ethernet LAN Realte...

Page 37: ...A DC_IN DC Adapter 12V in B 12V_OUT 12V OUT C COM4_USB1 VFD RS 232 port USB 2 0 1 1 port The definition of pin1 pin 2 and pin4 are depending on jumper setting from JCOM4 and VFD_JR1 D USB 2 0 1 1 Port Pin Definition 1 12V 2 GND 3 12V 4 GND DC_IN 12V_OUT Pin Definition 1 12V 2 GND COM4_USB1 Pin Definition 1 RI 5V 12V 2 CTS or RI 5V 12 3 GND 4 RTS or GND 5 DTR 6 DSR 7 TXD 8 RXD COM4_USB1 USB_LAN1 ...

Page 38: ...ctor RJ45 USB 2 0 1 1 Port Pin Definition 1 USB 5V 2 D 3 D 4 GND COM2 Pin Definition 1 DCD 2 RXD 3 TXD 4 DTR 5 GND 6 DSR 7 RTS 8 CTS 9 RI 5V 12V VGA Pin Definition 1 RED 2 GREEN 3 BLUE 4 NC 5 GND 6 GND 7 GND 8 GND 9 VCC 5V 10 GND 11 NC 12 DDC Data 13 H SYNC 14 V SYNC 15 DDC Clock ...

Page 39: ... Description On Transmitting Off Not Transmitting Activity LED Pin Definition 1 Data 0 2 Data 0 3 Data 1 4 Data 1 5 Data 2 6 Data 2 7 Data 3 8 Data 3 LPT Pin Definition Pin Definition 1 STB 14 AFD 2 PD0 15 ERR 3 PD1 16 INIT 4 PD2 17 SLIN 5 PD3 18 GND 6 PD4 19 GND 7 PD5 20 GND 8 PD6 21 GND 9 PD7 22 GND 10 ACK 23 GND 11 BUSY 24 GND 12 PE 25 GND 13 SLCT ...

Page 40: ...1 Port K AUDIO_JACK Audio Line Out Pin Definition 1 Keyboard Data 2 Mouse Data 3 GND 4 Mouse Clock 5 5V 6 Keyboard Clock RJ11 Pin Definition 1 GND 2 GPIO 0 3 CASH Drawer Switch 4 12V 5 GPIO 1 6 GND Audio Jack Pin Definition 1 GND 2 Line Out L 3 AUDIO_JD 4 ACZ_DET 5 Line Out R ...

Page 41: ...rnal internal use This connector is reserved for future use 2 CPU_FAN CPU FAN 3 SYS_FAN System FAN CPU_FAN Pin Definition 1 GND 2 12V RPM control 3 RPM detect 4 RPM control SYS_FAN Pin Definition 1 GND 2 12V RPM control 3 RPM detect DC 12V OUT Pin Definition 1 GND 2 GND 3 12V 4 12V ...

Page 42: ...klight 5V 3 EDID Data 14 Backlight Controller 25 GND 4 GND 15 Data1 26 GND 5 EDID Clock 16 GND 27 Data2 6 NC 17 Data1 28 LVDS Power 3 3V 7 GND 18 GND 29 Data2 8 NC 19 GND 30 LVDS Power 3 3V 9 Data0 20 Backlight 5V 10 NC 21 LVDS Clock 11 Data0 22 Backlight 5V KB_MS2 Pin Definition 1 GND 2 KDAT 3 F_KDAT 4 KCLK 5 F_KCLK 6 5V LVDS_PWR1 Default 1 2 Pin Definition 1 3 3V 2 DC input 3 5V INV_BRIG1 Pin De...

Page 43: ...n LCM customer display JCOM3 is pre set as 1 2 short for 5v touch controller 10 COM1 COM3 COM5 COM6 Serial Port with Box header Default 1 2 Pin Definition 1 RS232 2 UART RXD 3 RS422 4 UART RXD 5 RS485 6 UART RXD JRS2 Default 2 3 short Pin Definition 1 RS485 D 2 COM2 Pin 1 3 RS232 DCD JRS3 Default 2 3short Pin Definition 1 RS485 D 2 COM2 Pin 2 3 RS232 RXD JRS4 Default 2 3 Pin Definition 1 RS422 D 2...

Page 44: ...nition 1 CTS4 2 RTS4 3 Signal for PIN2 of COM4 port 4 Signal for PIN4 of COM4 port 5 RI4 1_5V 12V_F 6 GND PS JCOM4 is set to 5 6 short for 12V VFD display as default VFD Mode VFD_JR1 1 2 3 5 4 6 Short JCOM4 5 6 Short RS232 Mode VFD_JR1 1 3 2 4 Short JCOM4 3 4 Short Pin Definition 1 12V 2 12V 3 GND 4 GND 5 DTR 6 DSR 7 TXD 8 RXD Pin Definition 1 RI 2 CTS 3 GND 4 RTS 5 DTR 6 DSR 7 TXD 8 RXD COM4_USB1...

Page 45: ...ch 4 GND 5 LAN Action LED 6 Stand by 5V 7 HDD LED 8 VCC 5V 9 System Reset 10 GND 13 F_USB1 F_USB2 USB Pin header Pin Definition Pin Definition 1 USB Power 5V 2 USB Power 5V 3 USB Dx 4 USB Dy 5 USB Dx 6 USB Dy 7 GND 8 GND 9 NC 10 NC F_USB3 USB Pin header Pin Definition Pin Definition 1 USB Power 5V 2 USB Power 5V 3 USB Dx 4 NC 5 USB Dx 6 NC 7 GND 8 GND 9 NC 10 NC ...

Page 46: ...3 Stand by 5V 15 F_AUDIO Front Audio Box header Pin Definition Pin Definition 1 Amplifier Out_R 2 MIC_L 3 Amplifier Out_R 4 MIC_R 5 GND 6 Line In_R 7 Amplifier Out_L 8 Line In_L 9 Amplifier Out_L 10 Line In_JD 11 GND 12 MIC_JD 16 VGA2 VGA Connector with Box header Pin Definition Pin Definition 1 V SYNC 2 H SYNC 3 GND 4 GND 5 RED 6 GND 7 GREEN 8 DDC Clock 9 BULE 10 DDC Data ...

Page 47: ...in Definition 1 GND 2 Battery 3V 3 Battery 3V 18 SATAPW_1 SATAPW_2 SATA HDD Power 5V 12V Pin Definition 1 12V 2 GND 3 GND 4 5V 19 LCDPWR_CON LCD Power ON OFF 20 BKLTEN_CON Back light Inverter Enable Disable Default 1 2 Open ON Short 1 2 OFF Open 1 2 Default 1 2 Open Enable Short 1 2 Disable Open 1 2 ...

Page 48: ...T touch screen has been properly connected to the ELO controller or the TouchKit controller Attention Pin1 mark should be on the same side as the ELO controller E Check if the ELO controller Green LED is blinking If no there is no DC 5V support for the ELO controller from the motherboard F Touch screen controller could be defective or the touch panel could be defective ELO Touch Panel Cannot Calib...

Page 49: ...ly connected D The on board LAN chip could be defective COM1 COM2 COM5 Are Not Functioning Properly A Check if the I O ports are enabled in the CMOS setup B Check if there are any IRQ conflicts C The main board or I O cable could be defective Cash Drawer Port Is Not Functioning Properly A Make sure the pin assignment matches between the cash drawer and the RJ11 cash drawer port B Verify if the dig...