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how to oBtain warranty service
If service is required, do not return the product to your retailer. In order to obtain
warranty service, contact Consumer Affairs at 1-800-323-9005, 7:30 a.m. – 5 p.m.
Central Standard Time, Monday through Friday. To assist us in serving you, please
have the model number, serial number and date of purchase available when calling.
For warranty service return to:
First alert, Inc.
attn: Warranty Safe Returns
23610 S Banning Blvd
Carson, Ca 90745
Please call us at 1-800-323-9005 to
establIsh a WarrantY return set-uP
orDering rePlacement keys
If you lose the Emergency Override Keys or would like additional keys, you can
purchase them from First Alert, Inc. You must supply the following information to
assure accurate processing:
1. Name / Address / Telephone Number
2. Safe Model Number / Serial Number
3. Key Number (located on the key and on the Emergency Override Key Lock)
4. Notarized statement of ownership (a notary letter form can be printed off
at www.firstalert.com)
5. Indicate number of keys requested
Please send all the information via fax at 630-851-7995 or mail First Alert, Inc.,
3901 Liberty Street Road, Aurora, IL 60504-8122.
Checks or Money Orders are required for orders received by mail and should be
made payable to First Alert. Contact our Consumer Affairs Department for costing
information prior to ordering.
mail to: First alert, inc.
attn: Consumer affairs
3901 Liberty Street Road
aurora, IL 60504-8122
Consumer Affairs
Handy Hauler® and Wheels
handY hauler® handle and Wheels
This First Alert® safe is equipped with our exclusive Handy Hauler®
removable handle and wheel assembly that allows the safe to be
rolled easily into position in your home or office.
The following steps should be followed to initially position the safe
or to relocate it at a later date:
1
To extend the handle, pull upwards until the handle clicks and
locks into position.
2
If the handle has previously been removed, insert it back into the brackets on the
safe and push it down until it snaps into the extended and locked position.
3
Place your foot against the base of the safe and tilt it forward using the
handle. This allows the wheels to extend and the safe can now be rolled
to the designated area.
4
Once the safe has been properly positioned, it is recommended that the handle
be removed, thereby preventing unauthorized moving. To remove the handle,
push in on the small release buttons located on each side of the handle and lift
upwards. Once removed, store in a secure location for future use.
saFe IdentIFIcatIon record
Model Number _____________________________________________________
Serial Number ______________________________________________________
Key Number _______________________________________________________
Digital Passcode Record ______________________________________________
Your passcode must be at least three (3) digits and no more than eight (8) digits
followed by the # sign.
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