3
Using the PIN Pad
You can use your FD-30 PIN pad in the following ways:
Card input on the FD-30—The customer can swipe (or “wave,” for
contactless) their card themselves using the FD-30.
Transactions without PIN entry:
Step 1: The customer selects the card type on the FD-30 PIN Pad,
which is located below the display. When prompted, the customer
swipes (or waves) his or her card on the FD-30. For credit sales or
gift card redemptions, customers swipe (or wave) their cards on
the FD-30 at the idle prompt (‘SLIDE CARD’).
As an alternative, an associate may select the card type and
transaction at the terminal. When prompted, the associate asks the
customer to swipe (or wave) his or her card at the FD-30 PIN Pad.
Step 2: Enter the transaction amount at the terminal and proceed
as normal.
Debit or EBT sale with PIN entry:
A Debit or EBT transaction may be initiated by either the customer
or the associate. When prompted, the customer swipes (or waves)
his or her card on the FD-30 PIN Pad. After the transaction
amount has been entered, the terminal will display ‘WAITING FOR
PIN ENTRY’ and the PIN Pad will display the transaction amount
(e.g., ‘TOTAL $40.00’) and ‘ENTER PIN’.
The associate hands the PIN Pad to the customer and asks him or
her to enter their PIN and confirm the total amount by pressing the
ENTER key.
While the transaction is being processed, the PIN Pad display will
read ‘PROCESSING’.
The PIN Pad will return to its idle message (‘SLIDE CARD’) once
the transaction has been successfully completed. If the transaction
was unsuccessful an error message will be displayed.
Note: If the PIN is entered incorrectly, press [CANCEL] and re-enter it.
Cleaning
Periodically clean the PIN Pad device with a clean cloth dampened
with water and a mild soap or cleaner. Do not use harsh chemicals.
