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WARRANTY 

– First Sales, LLC. warrants this water conditioner against any defects that 

are due to faulty material or workmanship during the warranty period. This warranty does 
not include damage to the product resulting from accident, neglect, misuse, 
misapplication, alteration, installation or operation contrary to printed instructions, or 
damage caused by freezing, fire, flood, or Acts of God. From the original date of 
consumer purchase, we will repair or replace, at our discretion, any part found to be 
defective within the warranty period described below. Purchaser is responsible for any 
shipping cost to our facility and any local labor charges. 

 

 

 

One year on the entire water conditioner  

 

Five years on the control valve 

 

Ten years on the mineral tank 

 
 
 
GENERAL CONDITIONS 

– Should a defect or malfunction occur, contact the dealer that 

you purchased the product from. If you are unable to contact the dealer, contact First 
Sales, LLC. @ (260)693-1972. We will require a full description of the problem, model 
number, date of purc

hase, and selling dealer’s business name and address. 

 
We assume no warranty liability in connection with this water conditioner other than 
specified herein. This warranty is in lieu of all other warranties, expressed or implied, 
including warranties of fitness for a particular purpose. We do not authorize any person 
or representative to assume for us any other obligations on the sale of this water 
conditioner. 
 
 
 
 

FILL IN AND KEEP FOR YOUR RECORDS 

 
______________________________________________________________________ 
Original Purchaser            Date of Purchase                   Model #                    
 
Address of Original Installation                                        City                             State   
 
Dealer Purchased From      Dealer Address                     City                             State 
 
 
 
 

First Sales, LLC. 

12630 U.S. 33 North, Churubusco, IN  46723 

Phone: (260)693-1972     Fax: (260)693-0602 

 

TEN YEAR LIMITED WARRANTY 

Summary of Contents for CITY Series

Page 1: ...LC 12630 US Highway 33 N Churubusco IN 46723 Phone 260 693 1972 Fax 260 693 0602 CITY Series Instruction Manual 190829 docx CITY Series Water Softening and Filter System Installation Instructions and Owner s Manual ...

Page 2: ...s Valve Page 6 Media Replacement Page 7 CITY Series Programming Page 8 Specifications Page 10 Component Parts Breakdown List Page 11 CITY Series Control Valve Breakdown Page 12 CITY Series Control Valve Parts List Page 13 Troubleshooting Page 14 Ten Year Limited Warranty Page 16 Table of Contents ...

Page 3: ...nsidered to be soft water pH A measurement of the acidity of the water pH is reported on a scale from 0 to 14 Neutral water has a pH of 7 0 lower values indicate acidic water If your pH is below 6 8 you may consider installing an acid neutralizer before the water softener to elevate the pH Iron A naturally occurring metallic element Iron levels in excess of 0 3 milligrams liter mg l combine with o...

Page 4: ...flow rate refer to unit specifications 3 All water conditioning equipment should be installed prior to the water heater Water temperatures exceeding 100 F can damage the internal components of the control valve and filter tank Install with at least 10 of pipe before the water heater to prevent thermal damage to the equipment An expansion tank may need to be installed in the line to the water heate...

Page 5: ...to the inlet outlet of the control valve See figure 1 below STEP 4 Place unit at desired installation position DO NOT plug into electrical outlet at this time see STEP 12 on page 6 DO NOT put salt in the brine tank at this time see STEP 16 on page 7 STEP 5 Shut off water at main supply Relieve pressure by opening nearest faucet On private well systems turn off power to pump and drain pressure tank...

Page 6: ... DRAIN LINE FROM SOFTENER CONTROL VALVE TO BRINE TANK OVERFLOW DO NOT CONNECT BRINE TANK DRAIN LINE TO THE SOFTENER DRAIN LINE STEP 10 Place bypass valve in the Bypass position refer to Figure 3 below Open main supply valve or turn on power to pump on private well systems STEP 11 Fill the filter tank with water through the fill port using a garden hose or bucket Replace the fill port screen and fi...

Page 7: ...g If the water level does not drop refer to section 8 of Troubleshooting STEP 16 Fill the brine tank with water softener salt STEP 17 Advance the unit to the fast rinse cycle by pressing the center ADVANCE button briefly and allow the regeneration to complete automatically STEP 18 Check for leaks and correct as necessary STEP 19 Turn power or fuel supply back on to water heater STEP 20 Set the cur...

Page 8: ... to initiate an immediate regeneration cycle 2 Press and release Advance Button during a regeneration cycle to immediately advance the valve to the next step in the regeneration process 3 When the valve is in Programming Mode press the Advance Button to move the cursor UP BUTTON 1 When the valve is in the Programming Mode press Up Button to adjust setting CITY Series Programming Advance Button FIG...

Page 9: ... Press and Hold the SET Button for 5 seconds CITY Series Programming Use Up Button to set current hour Use Up Button to set current minute Use Up Button to set AM PM Use Up Button to set ADJUSTED Hardness Exit Programming Mode ...

Page 10: ...fix S suffix 1 1S suffix Injector color Draw Rinse gpm 2 Blue 0 56 0 84 2 Blue 0 56 0 84 Factory Programming Settings Day Override Setting 14 14 Regeneration Time 2 00 AM 2 00 AM Default size setting OFF OFF Regenerate after capacity grains 12 000 24 000 Backwash minutes 8 9 Brine Draw minutes 55 60 Fast Rinse minutes 10 10 Brine Refill minutes 3 5 Total Water Used gallons 90 123 Dimensions in Min...

Page 11: ...en for Fill Port FPS101 FPS101 3 Distributor D100S 48 D100S 54 4 Media Tank MTP0948GR MTP1054GR 5 Carbon Media A10 1 A10 1 A05P 6 Resin H10 1 H10 1 H05P 7 X 1 8 Gravel QC20 QC20 8 Dual Tank Connector DTC204 8 DTC204 8 9 Overflow Fitting BT OVERFLO BT OVERFLO 10 Safety Brine Valve Assy SBV33ASSY SBV33ASSY 11 Salt Platform BTSG18 BTSG18 12 Brine Tank Assembly BTSQ1833ASSY BTSQ1833ASSY Component Part...

Page 12: ...12 CITY Series Control Valve Breakdown ...

Page 13: ...el Bypass Valve 1S Suffix Models 1 42349 Motor 24v 60hz 2 RPM 2 NE TRANS Transformer 110v Input 24v Output 3 13304 O Ring Distributor 121 4 12281 O Ring Tank 338 5 10914 2 Injector Throat 2 Blue 6 10227 Injector Screen 7 10913 2 Injector Nozzle 2 Blue 8 13303 O Ring 021 9 12089 Flow Control Washer 3 0 GPM 12091 Flow Control Washer 4 0 GPM 10 NE DRAIN ELB Drain Elbow Quick Connect x barbed 11 NE DR...

Page 14: ...r IE running toilet C Eliminate sources of leaks 4 Loss of water pressure A Softener too small for application A Check application requirements and resize water softener as required B Foreign material buildup in water softener B Perform an extended backwash 1 Place unit in manual regeneration 2 When backwash begins unplug the unit from the electrical outlet 3 Allow unit to remain in backwash for 3...

Page 15: ...ks and as few elbows as possible D Brine valve sticking or leaking soft water D Replace brine valve assembly E Injector or injector screen plugged hard water E Clean or replace injectors and screen F Fittings on either end of the brine line are not air tight F Fully insert brine line into quick connect fittings 9 Salty water A Brine tank is overfilled salty taste goes away after water usage A See ...

Page 16: ...function occur contact the dealer that you purchased the product from If you are unable to contact the dealer contact First Sales LLC 260 693 1972 We will require a full description of the problem model number date of purchase and selling dealer s business name and address We assume no warranty liability in connection with this water conditioner other than specified herein This warranty is in lieu...

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