36
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSES
WHAT TO DO
Water in the
vegetable bins.
Condensation is formed by
the water produced by fruit
and vegetables.
A small amount of condensation
is beneficial for fruit and
vegetable storage.
Wipe out water with a cloth.
Exterior of
cabinet is warm.
This is normal.
Warm spot
on central
door seal.
(French door
models only).
You may feel a warm spot
at times on the central
seal between the two
refrigerator doors.
This is perfectly normal and is part
of the normal refrigerator operation.
Condensation
on outside of
refrigerator/
freezer.
Not unusual during periods of
high humidity.
Wipe dry.
Condensation
inside fresh food
compartment.
Frequent or long
door openings.
Minimise door openings.
Door gasket leaking.
Check that gasket is sitting flat and
sealing tightly.
Not unusual during periods of
high humidity.
Wipe dry.
Door handles
out of
alignment.
With time and usage,
movement may occur.
Refer to section
‘Installation instructions’.
Tray/bin does
not slide in and
out evenly.
Packaging trapped.
Check to ensure no food or
packaging is trapped behind the
tray/bin.
Runners not extending fully.
Holding onto sides of tray/bin,
extend the runners fully by using a
firm pull — this will reset the runner.
Appliance
operating
inefficiently.
Accumulation of dust
on or behind the rear
compartment cover.
Refer to section ‘Cleaning and care’.
If problem persists please contact
Customer Care.
Cannot adjust
temperature
in frozen food
compartment.
Either Bottle chill, Fast Freeze
or Ice Boost is activated
Deactivate Bottle Chill, Fast Freeze
or Ice Boost if function is not desired
