9
Customer Care
Before you call for service or assistance…
Check the things you can do yourself.
Refer to your User Guide and check:
1
Your appliance is correctly installed.
2
You are familiar with its normal operation.
If after checking these points you still need assistance, please refer to your nearest Fisher & Paykel
Authorised Repairer, or contact us through our local website listed on the back cover.
In New Zealand if you need assistance...*
Call your Fisher & Paykel retailer who is trained to provide information on your appliance, or if we
can be of any further help, please contact our Customer Care Centre,
Toll Free:
0800 FP CARE or 0800 37 2273
Fax:
(09) 273 0656
Email:
customer.care@fp.co.nz
Postal address:
PO Box 58732, Botany, Manukau 2163
If you need service...*
Fisher & Paykel has a network of independent Fisher & Paykel Authorised Repairers whose fully
trained technicians can carry out any service necessary on your appliance. Your dealer or our
Customer Care Centre can recommend a Fisher & Paykel Authorised Repairer in your area.
In Australia if you need assistance...*
Call the Fisher & Paykel Customer Care Centre and talk to one of our Customer Care Consultants.
Toll Free:
1 300 650 590
Fax:
(07) 3826 9298
Email:
customer.care@fp.com.au
Postal Address:
PO Box 798, Cleveland QLD 4163
If you need service...*
Fisher & Paykel has a network of qualified Fisher & Paykel Authorised Repairers responsible for
servicing only Fisher & Paykel branded appliances. Our Customer Care Centre can recommend a
qualified Fisher & Paykel Authorised Repairer in your area.
*If you call, write or contact our website please provide: your name and address, model number,
serial number, date of purchase and a complete description of the problem. This information is
needed in order to better respond to your request for assistance.
Product details
Fisher & Paykel Appliances
Model/Serial No.
Date of Purchase
Purchaser
Dealer
Suburb
Town
Country
