33
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSES
WHAT TO DO
Automatic ice maker
does not work
Ice maker has not been
turned on.
Switch on ice maker, refer to
‘Changing features’.
Water supply turned off or
not connected.
Connect the water supply.
Water pressure too low.
Check water pressure.
Water line kinked/squashed.
Check water line for kinks/squashing.
Filter is clogged.
Water filter may need replacing.
Ice cubes clumped in bin.
Remove ice storage bin, loosen cubes
and remove clumped ice. Replace ice
storage bin.
Freezer compartment
not working.
Contact Customer Care Center.
Ice cubes taste
tainted
Unsealed foods may be
transmitting odor/taste.
Discard ice cubes and clean ice storage
bin. Refer to ‘Interior cleaning’.
Wrap or cover strong smelling foods.
Poor taste from incoming water.
Replace filter cartridge product parts and
accessories can be purchased through our
Customer Care Center.
Slow ice cube freezing
Door may have been left ajar.
Close door.
Freezer compartment
set too warm.
Turn temperature to a colder setting. Refer
to ‘Adjusting the temperature’.
Wet ice/ ice clumping
Filter is blocked.
Replace filter cartridge.
Long freezer door openings.
Gently tap ice to unstick or, if large clumps
occur, empty ice bin and make new ice.
High ambient temperature.
Ice bin left out of freezer
compartment for a length
of time.
Ice will stick together over time.
Ice is discolored
Water filter has not been flushed.
Refer to your installation guide supplied
with your appliance for details on how to
flush your water filter.
