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40

Troubleshooting

Problem

Possible causes

What to do

Food temperature 
is too warm.

Door is not closing 
properly.

Refrigerator is not level. See page 8 for details 
on how to level your refrigerator.
Check gaskets for proper seal. Clean, if 
necessary, according to the chart on page 33.
Check for internal obstructions that are 
keeping door from closing properly 
(ie improperly closed drawers, ice buckets, 
oversized or improperly stored containers, etc)

Controls need to be 
adjusted.

See page 11 or 16 to adjust controls.

Condenser coils are dirty.

Clean according to the chart on page 33.

Rear air grille is blocked.

Check the positioning of food items in 
refrigerator to make sure grille is not blocked. 
Rear air grilles are located under the fruit and 
vegetable bin.

Door has been opened 
frequently, or for long 
periods of time.

Reduce time door is open. Organise food 
items efficiently to ensure door is open for as 
short a time as possible.

Food has recently been 
added.

Allow time for recently added food to reach 
refrigerator or freezer temperature.

Water droplets 
form on outside of 
refrigerator.

Door gaskets are not 
sealing properly.

Clean according to the chart on page 33.

Humidity levels are high.

Normal during times of high humidity 
(seasonal).

Controls require 
adjustment.

See page 11 or 16 to adjust controls.

Water droplets 
form on inside of 
refrigerator.

Humidity levels are high 
or door has been opened 
frequently.

Reduce time door is open. Organise food 
items efficiently to assure door is open for as 
short a time as possible.

Door gaskets are not 
sealing properly.

Clean according to the chart on page 33.

Refrigerator has 
an odour.

Odour producing foods 
should be covered or 
wrapped.

Clean according to the chart on page 33.

The interior needs cleaning.

Summary of Contents for RX594

Page 1: ...CN Installation instructions and User guide Side by side refrigerator RX693 RX594 RX616 models ...

Page 2: ...Mexico 22630 RX594DT7XV2FPCN RX594 Made in Mexico 22631 RX616DJXV2FPCN RX616 Made in Mexico Key R Refrigerator X Side by side 693 594 616 Capacity L D Designer T Ice and Water through the door J Internal Ice 7 High Spec X Stainless V Silver cabinet 2 Generation 2 FP Fisher Paykel CN China ...

Page 3: ...d water 24 Water filter 28 Food storage tips refrigerator 30 Food storage tips freezer 31 Care and cleaning 33 Operating sounds 38 Troubleshooting 39 Wiring diagram 46 Contents Important SAVETHESEINSTRUCTIONS The models shown in this User Guide may not be available in all markets and are subject to change at any time For current details about model and specification availability in your country pl...

Page 4: ...justable humidity Select models also have some special modes such as Max Cool that boosts the cooling and freezing power of your refrigerator and Speed Ice that will increase ice production As your life changes so can your refrigerator This book explains the features and functions and will help you get the most out of your refrigerator We hope you enjoy your new refrigerator Fig 1 RX693 RX594 mode...

Page 5: ...ce so that children can not easily climb inside The plastic packaging off your new refrigerator may be a choking or suffocation hazard to children Ensure all plastic is disposed of properly Disposal Extreme care must be taken when disposing of your old appliance to avoid hazards The refrigerant gas must be safely removed and for the safety of young children remove doors Your Fisher Paykel Applianc...

Page 6: ...ood if it is too cold Food removed from the freezer compartment may be cold enough to cause damage when brought into contact with bare skin eg frozen ice cubes Power failure food safety Do not refreeze frozen foods that have thawed completely Follow the recommendations below if you discover food in your freezer has thawed 1 Ice crystals still visible food may be refrozen but should be stored for a...

Page 7: ...may make your opening smaller than anticipated Some clearance may be gained by using the levelling procedure under Levelling page 8 Important If refrigerator is to be installed into a recess where the top of the refrigerator is completely covered use dimensions from floor to top of hinge cap to verify proper clearance Transporting your refrigerator NEVER transport refrigerator on its side If an up...

Page 8: ...ve material prior to moving the refrigerator Tape decorative panels select models securely in place before removing door handles Do not adjust the refrigerator to be any shorter than 1740 mm tall minus hinge and cap Doing so may damage underside components RX693 RX594 models 1 Unplug power cord from power source 2 Remove toe grille see page 8 Open both doors 180 or as wide as possible Note for ref...

Page 9: ...ead driver Replacing the doors To replace the doors follow the steps in door and hinge removal in reverse order Important If water line tube end is damaged cut off 16 mm before reconnecting RX616 model 1 Unplug power cord from power source 2 Remove toe grille see page 8 3 Unscrew screws from top hinges 4 Remove top hinges along with doors 5 Remove bottom hinges with a 9 5 mm hex head driver Replac...

Page 10: ...n performing levelling procedure To enhance the appearance and maintain performance the refrigerator should be level Note Complete any required door reversal panel installation and or a water supply connection before levelling Some models only have front levelling adjustment screws a Tools needed 9 5 mm hex head driver Carpenter s level 1 Remove toe grille Grasp firmly and pull outward to unclip 2...

Page 11: ... to be used old tubings from old Ice and Water connections should not be used Installationprecautions warnings DO NOT use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system WARNING Connect to potable water supply only CONFIRM inlet water pressure to refrigeration connection is between 35 psi and 100 psi This applies to reverse...

Page 12: ...ensed as the tank fills Discard the first 24 hours worth of ice Now you can enjoy the ease and simplicity of automatic ice making and ice and water being dispensed out the front of your RX693 or RX594 model Fig 6 RX693 RX594 models Fig 7 RX616 model Note Warm cabinet surfaces At times the front of the refrigerator cabinet may be warm to touch This is a normal occurrence that helps prevent moisture...

Page 13: ...start to store food in it 3 4 hours after it was turned on After placing food in the refrigerator leave it to stabilise for 24 hours After this time you may wish to alter the temperature The temperature of the freezer and refrigerator is displayed on and can be controlled via the display The COMPARTMENT button allows you to alternate between the freezer compartment left hand temperature and the re...

Page 14: ...the refrigerator The MAX COOL function boosts the freezing and cooling power by dropping both compartments to their minimum temperatures for 12 hours This helps to ensure vital nutrients freshness texture and taste of the food items are retained After 12 hours will turn off automatically and both compartments return to their previously selected temperatures To deactivate before the 12 hours turn o...

Page 15: ... bottles cans or beverages chilled prior to the first This could cause the vessel to crack and or explode or the liquid will start to freeze Important Do not leave the bottle inside the freezer longer than the time needed for chilling Speed Ice Sometimes you need more ice than normal Speed Ice will solve this problem by dropping the freezer compartment temperature down This increases ice productio...

Page 16: ...change in 1 increments for both F or C settings Sabbath mode SAb When Sabbath mode is on the display screen all control and exterior lights and the door alarms are disabled until the feature is turned off This feature does not disable the interior lights Sabbath mode will automatically deactivate after 80 hours if not turned off earlier When Sabbath mode is on the display will be inactive apart fr...

Page 17: ... until normal operating temperatures are restored Press any button on the display to turn the audible alarm off Once the alarm has been turned off the display will continue to alternate temperatures Temperature Alarm will not operate if refrigerator is in Sabbath mode Appliance mode APL Turning Appliance mode off means that the entire refrigeration unit will turn off both the fresh food and freeze...

Page 18: ...e display will show the new setting for three seconds and then return to the actual temperature currently within that compartment Do not change the temperature more than one degree at a time Allow the temperature to stabilise for 24 hours before making another temperature adjustment If either compartment is too cold Adjust the compartment temperature up 1 F by pressing the appropriate button for t...

Page 19: ...ntil deactivated To deactivate the mode open either door or press the VACATION MODE button Opening a door in the first hour after activation will not deactivate this mode The indicator light will go out when deactivated See Preparing for vacation page 36 for more details Max Cool Having the door open for a long time or loading the refrigerator full of warm food such as after a trip to the supermar...

Page 20: ...ow the highest compartment temperatures reached when the power was out Once the refrigerator starts to cool the display will alternate between the current compartment temperature and the highest temperature reached An audible alarm will sound repeatedly Press the TEMP ALARM button once to stop the audible alarm The Temp Alarm light will continue to flash and the temperatures will alternate To turn...

Page 21: ...Fahrenheit F or degrees Celsius C Alarm AL When the Alarm mode is OFF no audible alarms will sound All button presses on the display will be silent and both Temp Alarm and Door Alarm will not sound when Alarm mode is OFF Sabbath mode SAB When the Sabbath mode is ON all control lights on the display will be disabled until the feature is turned OFF This feature does not disable the interior lights P...

Page 22: ...n adjustable humidity slide with three settings Fruit requires lower humidity storage compared with vegetables Fig 10 Humidity Control Settings Vegetables Lettuce Spinach Broccoli Carrots Mixed fruit and vegetables Fruit with skin peel Oranges Lemons Grapes Plums Suitable for High Low To remove Pull drawer out to full extension Tilt up front of drawer and pull straight out To install Insert drawer...

Page 23: ...ure the shelf is securely locked at the rear The top of each bin serves as the shelf above it To remove the bin top place your hand under the frame to push the glass up Lift glass out To install reverse the instructions Covered storage bucket select models The storage bucket has a lid and removable egg tray When the tray is removed the bucket will fit other items such as a standard egg carton Wine...

Page 24: ...e Chiller Control is the top dial located on the left wall of the fresh food compartment Turn the outer part of the dial clockwise to increase air flow and decrease the temperature of the Beverage Chiller To remove Beverage Chiller Unload the Beverage Chiller Slide the assembly up and pull straight out Note if the Beverage Chiller is installed directly under the dairy shelf or a door bucket the bu...

Page 25: ...ets and drawers Baskets and drawers style may vary slide out for easy access to items stored at the back To remove Pull out to its full extension Lift up front of basket or drawer and remove To install Slide basket or drawer into cabinet railings Lift up front of basket or drawer and slide to the back of refrigerator Ice storage bin The ice storage bin is located below the automatic ice maker see ...

Page 26: ...spensing on RX693 and RX594 models is controlled via the external display Fig 19 Control panel RX693 and RX594 Dispenser pad RX693 RX594 models only The dispenser pad is located in the back wall of the dispensing area When the dispenser pad is pressed the selection chosen on the dispenser control panel will dispense Removable tray RX693 RX594 models only The removable tray at the bottom of the dis...

Page 27: ...ce container under dispensing nozzle Press FRONT FILL button Front Fill The FRONT FILL button see page 24 is perfect for filling up sports bottles and large containers that do not easily fit inside the dispensing cavity To dispense cubed or crushed ice Select either or ice on the control panel Place your glass or container against the dispensing pad and press for crushed ice hold your container as...

Page 28: ... continue to make ice until the ice level raises the wire arm and stops production To stop ice production Lift the wire arm inside the ice bin until a click is heard The ice maker will not make or dispense ice until the arm is lowered To remove the ice bin Stop ice production by raising the wire arm Lift the ice bin up slightly and pull forward To install the ice bin Turn the auger driver behind t...

Page 29: ...unusual discolouration can be a combination of factors such as certain characteristics of local waters household plumbing and the accumulation of copper salts in an inactive water supply line which feeds the ice maker Continued consumption of such discoloured ice cubes may be injurious to health If such discolouration is observed discard the ice cubes and contact your dealer to purchase and instal...

Page 30: ...you want to use the internal water filter fitting in the refrigerator follow the instructions below Important After installing a new water filter always dispense water for two minutes on dispensing models before removing the filter for any reason Air trapped in system may cause water and cartridge to eject Always use caution when removing the filter The bypass cap does not filter water when fitted...

Page 31: ...odels the filter icon will light up red on the display screen after the filter has been installed for 11 months or 90 of the rated water volume has been dispensed This is indicating that a new filter should be ordered The will blink when the filter needs to be replaced On the RX616 model when it is time to replace the filter the orange Order light will illuminate after 11 months or once 90 of the ...

Page 32: ...are to select very fresh fish Whole fish should be rinsed in cold water to remove loose scales and dirt and then patted dry with paper towels Place whole fish or fillets in a sealed plastic bag Keep shellfish chilled at all times Use within one to two days Precooked foods and leftovers These should be stored in covered containers so the food does not dry out Keep for only one to two days Reheat le...

Page 33: ...led tightly before freezing Freeze immediately and as quickly as possible Freeze only small quantities of food at any one time For best results we recommend that only 1 kg of food be frozen per 25 L of freezer storage volume at any one time Keep a constant turnover of food Use older items of food first Do not exceed recommended storage times Use good quality freezer proof packaging to maintain foo...

Page 34: ...reezing Freeze only good quality mature ready to eat vegetables It is necessary to blanch most raw vegetables prior to freezing Blanching is a short cooking period during which vegetable enzymes are destroyed If these enzymes are not destroyed they cause undesirable physical and chemical changes during freezer storage Vegetables can be blanched in boiling water steam or in a microwave oven If usin...

Page 35: ...f warm soapy water To remove odours put a few drops of vanilla essence or vinegar in water solution Rinse surfaces with clean warm water and dry immediately to avoid water spots Abrasive or harsh cleaners Ammonia Chlorine bleach Concentrated detergents or solvents Metal or plastic textured scouring pads Door Gaskets Use warm soapy water and a soft clean cloth or sponge Abrasive or harsh cleaners M...

Page 36: ...efrigerator 8 After 24 hours check if odour has been eliminated 9 If the odour is still present liquid may have spilled down into the evaporator tray In this instance a service call may be required see page 46 Energy saving tips There are many simple things that can be done to save energy During installation Locate refrigerator in coolest part of room Avoid areas of direct sunlight or near heating...

Page 37: ...lb no greater than 40 watts 3 Insert top tabs of light cover into liner slots and snap bottom tabs into liner slots Upper freezer section RX693 RX594 models 1 Remove ice bin by lifting front of bin and pulling out 2 Remove light shield by pressing the upper right side of the shield and rotating downward 3 Remove light bulb Replace with an appliance bulb no greater than 40 watts 4 Rotate the shield...

Page 38: ...ter supply to the ice maker at least one day before you leave After the last load of ice drops raise the wire shut off arm to the off position Empty the ice bin 2 Remove the water filter cartridge and install the filter bypass Dispose of the used cartridge 3 Unplug the refrigerator 4 If you can not unplug your refrigerator on RX693 RX594 models turn Appliance mode off see page 15 On the RX616 mode...

Page 39: ... back in and reset controls see page 11 or 16 or on RX693 RX594 models turn Appliance mode on see page 15 Wipe the refrigerator out with a clean damp cloth Monitor water connection for 24 hours and correct leaks if necessary On RX693 RX594 models run water through the dispenser for at least three minutes with the filter bypass in place then install water filter see page 28 After installing the wat...

Page 40: ... and snaps in and out of defrost cycle Air rushing or whirring Condenser fan d and freezer fan c makes this noise while operating Freezer fan c slows to a stop as the freezer door is opened Gurgling or boiling sound Evaporator e and heat exchanger f refrigerant make this noise when flowing Thumping Ice cubes from ice maker dropping into ice bucket g Dispenser ice chute h closing RX693 RX594 models...

Page 41: ...gerator Refrigerator Appliance mode is turned off RX693 RX594 models See page 15 to adjust controls Touch temperature controls are set to OFF RX616 model See page 16 to adjust controls Fuse is blown or circuit breaker needs to be reset Replace any blown fuses Check circuit breaker and reset if necessary Power outage has occurred Call local power company listing to report outage Refrigerator is mal...

Page 42: ...pened frequently or for long periods of time Reduce time door is open Organise food items efficiently to ensure door is open for as short a time as possible Food has recently been added Allow time for recently added food to reach refrigerator or freezer temperature Water droplets form on outside of refrigerator Door gaskets are not sealing properly Clean according to the chart on page 33 Humidity ...

Page 43: ...s of time Reduce time door is open Organise food items efficiently to assure door is open for as short a time as possible Allow interior environment to adjust after the door has been opened Humidity or temperature in surrounding area is high Normal operation Food has recently been added Allow time for recently added food to reach refrigerator or freezer temperature Refrigerator is exposed to heat ...

Page 44: ...osed Verify that freezer door is closed Power is removed from the control when freezer door is opened Controls are locked See Display and Dispenser Lock page 25 Water tank is filling At initial use there is an approximate 1 2 minute delay in dispensing while the internal water tank is filling Ice bin not installed properly Reinstall ice bin see page 26 Ice maker has just been installed or a large ...

Page 45: ...is clogged or needs to be changed Change water filter see page 29 Water valve not opened completely Open water valve completely and check for leaks The minimum flow at dispenser is approximately 285 ml in nine seconds with a new filter in place or approximately 285 ml in five seconds without a filter Dispenser water is not cold Refrigerator has been recently installed Allow approximately 12 hours ...

Page 46: ...must be between 35 to 100 pounds per square inch to function properly A minimum pressure of 35 pounds per square inch is recommended for refrigerators with water filters Saddle valve not open completely Open saddle valve completely Freezer temperature is too warm See pages 11 or 16 to adjust controls Freezer temperature should be around 18 C Refrigerator is leaking water Plastic tubing was used to...

Page 47: ...frigerators with water filters Check freezer temperature See pages 11 or 16 to adjust controls Freezer must be around 18 C to produce ice Ice bin is not installed properly See page 26 to remove and install the ice storage bin Improper water valve was installed See Connecting the water supply page 9 Self piercing and 4 7 mm saddle valves cause low water pressure and may clog the line over time The ...

Page 48: ...46 Wiring diagram ...

Page 49: ...47 Wiring diagram ...

Page 50: ...cifications in this booklet apply to the specific products and models described at the date of issue Under our policy of continuous product improvement these specifications may change at any time You should therefore check with your Dealer to ensure this booklet correctly describes the product currently available ...

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