Troubleshooting
If there is a problem with your appliance, please check the following points before contacting your local Fisher & Paykel
trained and supported service technician or the Customer Care Centre.
Product parts and accessories can be purchased through Fisher & Paykel Customer Care or online at
(this service is available to selected markets only).
All models
Problem
Possible Causes
What to do
Appliance does
not operate.
No electricity at power
outlet.
Check that the plug is correctly connected and power
switched on.
Check another appliance at the same outlet.
Check house fuse.
Light not working.
Light not functioning.
The LED light cannot be serviced by the user. Contact
your Fisher & Paykel Dealer or Fisher & Paykel trained
and supported service technician.
Refrigerator not working.
Check refrigerator is turned on at wall.
Motor operates for
long periods.
Hot weather.
Check refrigerator is turned on at wall.
Frequent door openings.
Minimise door openings to allow temperature to stabilise.
Large amount of food
recently added.
Updated: Fri, 17 Apr 2020 01:15:05 GMT
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