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Problem

Possible Causes

What to do

Exterior of cabinet

is warm.

This is normal.

-

Condensation on

outside of

refrigerator/

freezer.

Not unusual during periods
of high humidity.

Wipe dry.

Condensation

inside fridge

compartment.

Frequent or long door
openings.

Minimise door openings.

Door gasket leaking.

Check that gasket is sitting flat and sealing tightly.

Not unusual during periods
of high humidity.

Wipe dry.

Door handles out

of alignment.

With time and usage,
movement may occur.

See ‘

Installation instructions

’.

Tray/bin does not

slide in and out

evenly.

Packaging trapped.

Check to ensure no food or packaging is trapped behind
the tray/bin.

Taste of odour in

ice cubes.

Transfer of odour/taste
from strong smelling foods.

Wrap or cover strong smelling foods.

Excessive gasket

noise.

May be due to a build up of
dirt and/or grime.

Clean gasket.

https://producthelp.fisherpaykel.com/nz/Cool/Fridges/Side_by_Side/RX628DW1/User_Guide_RX628DW1/15_Troubleshooting

Updated: Fri, 17 Apr 2020 01:15:05 GMT

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Summary of Contents for RX628DW1

Page 1: ...rectly connected and power switched on Check another appliance at the same outlet Check house fuse Light not working Light not functioning The LED light cannot be serviced by the user Contact your Fis...

Page 2: ...ature setting not correct See Operating instructions Ice Water control panel and Operating instructions Non Ice Water control panel Food placed directly in front of air outlets Move chill sensitive fo...

Page 3: ...pe dry Door handles out of alignment With time and usage movement may occur See Installation instructions Tray bin does not slide in and out evenly Packaging trapped Check to ensure no food or packagi...

Page 4: ...ent not working Contact Customer Care Water pressure too low Check water pressure Water line kinked squashed Check water line for kinks squashing Filter clogged Water filter may need replacing Ice cub...

Page 5: ...uctions Ice Water control panel and Operating instructions Non Ice Water control panel Wet ice ice clumping Low water pressure Check water pressure Filter blocked Replace filter refer to Using your wa...

Page 6: ...he water system Supply line may be blocked Check supply for kinks or leaks On first installation there may be air in water system Dispense 3 L of water so fresh water supply is replenished Do not disp...

Page 7: ...Filter cartridge is restricted Replace filter as soon as possible see Using your water dispenser Ice maker Ice Water Ice buildup inside freezer compartment Freezer door not closing tightly Arrange ite...

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