background image

Problem

Possible Causes

What to do

Water in first

glass is warm.

Water dispenser not
used for extended
period.

Discard first glass of water dispensed.

Tank capacity used
recently.

Allow water time to cool.

Drips overflow

drip-shelf.

Air trapped in tank.

Flush 3 L water through dispenser, stopping intermittently.

New filter installed.

Flush 19 L water through filter and then 3 L through dispenser.

Water flow rate

has slowed

down.

Filter cartridge is
restricted.

Replace filter as soon as possible (see '

Using your water

dispenser / Ice maker – Ice & Water

').

Ice buildup

inside freezer

compartment.

Freezer door not
closing tightly.

Arrange items in freezer so door can close tightly.

Check and clean door gasket seal.

Ice maker

sounds.

Normal ice maker
operation.

Refer to refrigerator sounds (refer to '

Special features

').

Small or large

ice cubes.

Insufficient or
excessive water
pressure.

Check water pressure.

https://producthelp.fisherpaykel.com/nz/Cool/Fridges/Side_by_Side/RX628DW1/User_Guide_RX628DW1/15_Troubleshooting

Updated: Fri, 17 Apr 2020 01:15:05 GMT

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Summary of Contents for RX628DW1

Page 1: ...rectly connected and power switched on Check another appliance at the same outlet Check house fuse Light not working Light not functioning The LED light cannot be serviced by the user Contact your Fis...

Page 2: ...ature setting not correct See Operating instructions Ice Water control panel and Operating instructions Non Ice Water control panel Food placed directly in front of air outlets Move chill sensitive fo...

Page 3: ...pe dry Door handles out of alignment With time and usage movement may occur See Installation instructions Tray bin does not slide in and out evenly Packaging trapped Check to ensure no food or packagi...

Page 4: ...ent not working Contact Customer Care Water pressure too low Check water pressure Water line kinked squashed Check water line for kinks squashing Filter clogged Water filter may need replacing Ice cub...

Page 5: ...uctions Ice Water control panel and Operating instructions Non Ice Water control panel Wet ice ice clumping Low water pressure Check water pressure Filter blocked Replace filter refer to Using your wa...

Page 6: ...he water system Supply line may be blocked Check supply for kinks or leaks On first installation there may be air in water system Dispense 3 L of water so fresh water supply is replenished Do not disp...

Page 7: ...Filter cartridge is restricted Replace filter as soon as possible see Using your water dispenser Ice maker Ice Water Ice buildup inside freezer compartment Freezer door not closing tightly Arrange ite...

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