15
Troubleshooting
Troubleshooting chart
Problem
Possible causes
What to do
The warming drawer is
cold & the ‘On/Off’ light
does not work.
T
h
e
p
o
w
e
r
s
upp
l
y
i
s o
ff.
Ch
ec
k
th
e
war
m
ing
d
raw
e
r
i
s
p
l
ugg
ed
in
an
d s
wit
c
h
ed o
n.
Ch
ec
k
th
e c
ir
c
uit
br
e
ak
e
r
s
ha
ve
n
o
t
tripp
ed
.
No
t
e:
if
th
e
r
e
i
s
an
int
e
rrupti
o
n
t
o
th
e
p
o
w
e
r
s
upp
l
y
(i.
e
.
a
p
o
w
e
r
c
ut)
th
e
war
m
ing
d
raw
e
r
wi
ll
turn
o
ff.
Yo
u
wi
ll
n
eed
t
o
turn
th
e
war
m
ing
d
raw
e
r
o
n
again.
The halo does not come
on when I press the
button, but the warming
drawer is still working
T
h
e l
ight
i
s
fau
l
ty.
Ca
ll
y
o
ur
Auth
o
ri
sed
R
e
pair
e
r
o
r
Cu
s
t
ome
r
Car
e
.
The crockery is not warm
enough
T
h
e
wr
o
ng
h
e
at
se
tting
ha
s
b
ee
n
selec
t
ed
.
T
h
e c
r
oc
k
e
ry
ha
s
n
o
t
b
ee
n
war
med
f
o
r
lo
ng
e
n
o
ugh.
C
oo
kwar
e
i
s cove
ring
th
e
fan
eleme
nt
ve
nt
s
an
d
pr
eve
nting
th
e
f
lo
w
o
f
war
m
air.
Vari
o
u
s
fa
c
t
o
r
s
aff
ec
t
h
o
w
lo
ng
th
e c
r
oc
k
e
ry
wi
ll
tak
e
t
o
h
e
at,
in
cl
u
d
ing
:
th
e m
at
e
ria
l
an
d
thi
c
kn
ess o
f
th
e c
r
oc
k
e
ry
;
th
e
t
em
p
e
ratur
e se
tting
;
h
o
w
th
e c
r
oc
k
e
ry
i
s
arrang
ed;
h
o
w
m
u
c
h
c
r
oc
k
e
ry
i
s
b
e
ing
h
e
at
ed
.
Q
u
o
t
ed
ti
mes
ar
e
gui
del
in
es
o
n
l
y.
The on/off halo is
flashing
D
raw
e
r
ha
s ove
rh
e
at
ed
.
P
r
ess
th
e
butt
o
n
t
o
turn
th
e
d
raw
e
r
o
ff,
wait
3
0 m
inut
es
t
o
a
llo
w
th
e d
raw
e
r
t
o cool do
wn
an
d s
wit
c
h
o
n
again.
If
th
e l
ight
b
e
gin
s
t
o
f
l
a
s
h
again,
turn
th
e
d
raw
e
r
o
ff
at
th
e m
ain
s
an
d c
a
ll
y
o
ur
Auth
o
ri
sed
R
e
pair
e
r
o
r
Cu
s
t
ome
r
Car
e
.
The warming drawer
makes a ‘clicking’ sound
when the drawer is open.
T
hi
s
i
s
n
o
r
m
a
l
.
T
h
e
h
e
ating
fan
i
s o
n
a
th
e
r
mos
tat.
T
hi
s
wi
ll s
wit
c
h
o
ff
an
d o
n
t
o m
aintain
th
e
t
em
p
e
ratur
e
at
th
e co
rr
ec
t
se
tting.
T
h
e ‘cl
i
c
k
’
i
s
th
e so
un
d
o
f
th
e
fan
turning
o
n
o
r
o
ff.
