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PROBLEMS AND SOLUTIONS GUIDE
PROBLEM
POSSIBLE CAUSE
SOLUTION
Vehicle was running but
suddenly stopped
Loose wire or loose connectors
Check all wires and connectors. Make sure
the motor harness connector is plugged into
the battery, and that there are no loose wires
around the motors.
Tripped thermal fuse
The built-in thermal fuse may “trip” and shut
down operation of the vehicle if the vehicle is
overloaded or the driving conditions too severe.
Once a fuse has “tripped”, remove your foot from
the pedal and wait approximately 25 seconds
before operating the vehicle again. To avoid
repeated automatic shutdowns, do not overload
the vehicle by exceeding the 65 lbs (29,5 kg)
maximum weight capacity or by towing
anything behind the vehicle. Do not drive up
hills or run into fi xed objects, which can cause
the wheels to stop spinning while power is
still being supplied to the motors. If a thermal
fuse continually trips, contact your local
Power Wheels
®
authorized service center.
Short run time (Less than
1 - 3 hours per charge)
Undercharged battery
Charge the battery. A new battery should have
been charged for at least 18 hours before using
the vehicle for the fi rst time. After fi rst-time use,
recharge the battery for at least 14 hours after
each use. Never charge the battery longer than
30 hours.
Check all wires and connectors. Make sure the
charger connector is plugged into the battery,
and that the charger is plugged into the wall.
Make sure power fl ow to the wall outlet is “ON”.
Overcharged battery
Do not charge the battery longer than 30 hours.
If you suspect that your battery is damaged
as a result of overcharging, contact your local
Power Wheels
®
authorized service center.
They can test your battery for you.
Battery is old and will not accept
full charge
Even with proper care, a rechargeable battery
does not last forever. Average battery life is
1 to 3 years depending on vehicle use and
use conditions. Replace the battery with a new
Power Wheels
®
12 volt rechargeable battery.
Do not substitute parts.
Tripped thermal fuse
The built-in thermal fuse may “trip” and shut
down operation of the vehicle if the vehicle
is overloaded or the driving conditions too
severe. Once a fuse has “tripped”, remove your
foot from the pedal and wait approximately
25 seconds before operating the vehicle again.
To avoid repeated automatic shutdowns, do
not overload the vehicle by exceeding the
65 lbs (29,5 kg) maximum weight capacity or
by towing anything behind the vehicle. Do not
drive up hills or run into fi xed objects, which
can cause the wheels to stop spinning while
power is still being supplied to the motors. If
a thermal fuse continually trips, contact your
local Power Wheels
®
authorized service center.
