21
Problems and Solutions Guide
Vehicle drives forward only
Reverse lock-out feature not disabled
See page 18 for instructions on fastening the reverse
connectors to allow the vehicle to drive in forward, reverse
and spin.
Vehicle was running but
Loose wire or loose connectors
Check all wires and connectors. Make sure the battery
suddenly stopped
connector is tightly plugged into the motor harness
connector and that there are no loose wires around the
motors.
Wrong type or improperly installed fuse
Make sure that the battery has a properly installed
Power Wheels
®
thermal fuse installed before charging.
For best performance, do not use substitute parts.
Tripped fuse
If the vehicle is overloaded or the driving conditions too
stressful, the thermal fuse may trip and cut power to the
motors. The thermal fuse will automatically reset after
approximately 25 seconds and the vehicle can resume
operation. To prevent additional automatic shut-downs,
reduce the load on the vehicle and/or avoid stressful
driving conditions.
Damaged fuse
The thermal fuse may be damaged. Remove the thermal
fuse from the battery and shake it gently. If it rattles, it is
damaged. Replace the thermal fuse with a new Power Wheels
®
thermal fuse. For best performance, do not substitute parts.
Short run time (Less than
Undercharged battery
Charge the battery. A new battery should have been
1 - 3 hours per charge)
charged for at least 18 hours before using the vehicle for
the first time. After first-time use, recharge the battery for
at least 14 hours after each use. Never charge the
battery longer than 30 hours.
Check all wires and connectors. Make sure the battery
connector is tightly plugged into the charger connector,
and that the charger is plugged into the wall.
Make sure power flow to the wall outlet is
ON
.
Overcharged battery
Do not charge the battery longer than 30 hours. If you
suspect that your battery is damaged as a result of
overcharging, contact your local Power Wheels
®
authorized
service center. They can test your battery for you.
Battery is old and will not
Even with proper care, a rechargeable battery does not
accept full charge
last forever. Average battery life is 1 to 3 years depending
on vehicle use and use conditions. Replace the battery
with a Power Wheels
®
Type H 6 volt battery. For best
performance, do not use substitute parts.
Wrong type or improperly installed fuse
Make sure that the battery has a properly installed
Power Wheels
®
thermal fuse before charging.
For best performance, do not use substitute parts.
Driving conditions are too stressful
Use only on gentle inclines or slopes of 10˚ or less. Do not
and/or vehicle is overloaded
allow more than one rider, exceed the 65 lbs. maximum weight
limit or tow objects behind the vehicle. Extreme temperatures
can also affect run time. Recharge the battery and avoid
extreme driving conditions.
Problem
Possible Cause
Solution
