Warranty and service
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13. Warranty and service
All Fissler products are meticulously manufactured from high-quality materials. The quality of our products is checked
several times during the manufacturing process. On completion, they are subjected to a stringent final check.
3-year manufacturer’s warranty
This is why we provide a 3-year warranty on all of our pressure cookers beginning with the date of purchase. In the
event of a complaint, please return the complete item, together with the sales receipt, to your retailer or send it,
carefully packaged, directly to Fissler Customer Service (address below).
Not included in this warranty are all parts that are subject to wear, such as the:
- silicone gasket (Fig. Y-1)
- molded valve seal (Fig. Y-8)
- valve base seal (Fig. Y-9)
- silicone membrane (Fig. Y-7)
- o-ring for Euromatic (Fig. Y-11)
- flat gasket for the fastening screw of the lid handle (Fig. Y-12)
No warranty is granted for damage resulting from the following:
- incorrect or improper use
- faulty or negligent handling
- incorrectly executed repairs
- the use of replacement parts that are not original Fissler parts
- chemical or physical influences on the product surfaces
- noncompliance with the Instructions for Use
10-year availability guarantee for replacement parts
You will be able to purchase all functional parts/spare parts of your pressure cooker for at least ten years after the
product has been discontinued.
Customer Service address
Fissler GmbH
Customer Service Department
Harald-Fissler-Str. 10
D-55768 Hoppstädten-Weiersbach, Germany
Phone: +49 6781 403 556
For additional information, go to www.fissler.com
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