33
Troubleshooting
If FB422 isn't working properly, see our troubleshooting steps below. Visit
help.fitbit.com
for more
information.
Heart-rate signal missing
FB422 continuously tracks your heart rate while you're exercising and throughout the day. If the
heart-rate sensor on your tracker has difficulty detecting a signal, dashed lines appear.
If your device doesn't detect a heart-rate signal, first make sure heart-rate tracking is turned on in
the Settings app on your device. Next, make sure you're wearing your tracker correctly, either by
moving it higher or lower on your wrist or by tightening or loosening the band. FB422 should be in
contact with your skin. After holding your arm still and straight for a short time, you should see
your heart rate again.
For more information, see
help.fitbit.com
.
Other issues
If you experience any of the following issues, restart your device:
•
Won't sync
•
Won't respond to taps, swipes, or button press
•
Won't track steps or other data
See
"Restart FB422"
on page
31
for instructions on how to restart your tracker.
For more information or to contact Customer Support, see
help.fitbit.com
.
Summary of Contents for FB422
Page 1: ...Model FB422 User Manual...
Page 2: ......
