CSA RATING LABEL & POWER CORD LABEL
CSA Rating Label
Power Cord Warning Label
FAQ - FREQUENTLY ASKED QUESTIONS
Question
Answer
What is the best way to
contact Customer Service?
Can I leave the heater
running overnight?
No. This heater is not intended to be a primary heat source. It is
designed to provide supplemental heat, and should not be left
running continuously for more than eight hours.
Is the fireplace safe to use on
carpet?
Yes. However, please note the warnings on Pages 2 and 3 about
the safe placement of the heater. The vents must NEVER be
blocked, and must always be kept clear.
How much does it cost each
month to run the heater?
Example: 1500 Watts equals 1.5 Kilowatt Hours (KWH). Contact
your utility to find out the cost per KWH. Then, use this formula: 1.5
x ($0.00/KWH) = $0.00 per hour. For example: If the utility charges
$0.20 per KWH, then the cost is 1.5 x $0.20 = $0.30 per hour. If
you run the heater 5 hours per day, the cost will be 5 x $0.30 =
$1.50/day. 30 days x $1.50 = $45.00/month.
Should the motor be loud
when the heater is running?
Can I get replacement parts
for my electric heater?
Some parts can be replaced. Please contact our Customer
Service representative to check availability.
You can email us anytime at
fsesales@taijicrafts.com.
No. The flame effect motors and heater blowers are not silent, but
they should not be loud.
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