Flashing yellow
Shown when the Bluetooth®
wireless communication button
has been recently pushed and
the device is preparing to
accept a Bluetooth® wireless
communication connection
Diagnostic LED under
Bluetooth® wireless
communication button
Slow flashing green
This alert indicates an
alternative program on the
device. Power down the device
and turn back on to reset the
device and suppress this alert.
7.2 Device Troubleshooting
As a possible solution, replacing parts or entire devices may be the outcome. Contact your service
partner or local Flexco representative for warranty information.
PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
Device does not fit or screws
will not tighten
Wrong size pole or non-Flexco
pole
Attach the device to a 2-7/8”
(73mm) Flexco cleaner pole or
use a pole adapter for a 2-3/8”
(60mm) pole.
Wrong screws
Replace screws (replacement
part 91604)
Compacted debris in the screw
holes
Use a screwdriver, needle or
small tool to clean out the hole
Stripped threads
The device can hold with as few
as 2 screws until a new device is
purchased. Make sure the
screws are on opposite sides of
the pole opening and in line
with one another (both in the
front or both in the back). THIS
IS A TEMPORARY SOLUTION.
Over time, there is increased
risk that the device will shift if
secured by less than all 4
screws. Replacing the device is
the permanent solution.
Cracked top cap
Replace top cap (replacement
part 91608)
Battery plug cannot be removed
from the jack
Broken battery plug spring
Use a small plastic object (the
clip end of a pen cap will work)
to wedge in between the
broken plug and the jack wall;
push the plastic wedge in as you
pull the plug out