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Keypad Instruction
Item
No. EC4B/EC4S/E4W
Troubleshooting
This list is used for checking and solving common faults and errors. Please contact the manufacturer if
problem you encounter is not on the list below.
Problem
No response when pressing the UP
button and DOWN button
No response when pressing and
holding the DOWN button
The distance lifted or lowered is not
accurate
Overworked beyond duty cycle:
Max 2 min on/18 min off
Automatically reset a lot
Worksurface downward sliding
Can lift but cannot lower down
Motor does not work properly
Speed of lifting is slow
Solution
1. Check the cable connection.
2. Contact the distributor or the manufacturer.
1. Check the cable connection.
2. Contact the distributor or the manufacturer.
1. Check if the load weighs more than 275 Ibs.
2. Contact the distributor or the manufacturer.
1. Contact the distributor or the manufacturer.
1. Start the reset process.
2. Contact the distributor or the manufacturer.
1. Check if the load weighs more than 275 Ibs.
2. Contact the distributor or the manufacturer.
1. Check if the load weighs more than 275 Ibs.
2. Contact the distributor or the manufacturer.
1. Keep the power on and stop working for
18 minutes.
2. Contact the distributor or the manufacturer.
1. Press and hold the "M" and "3" button for
three seconds until you hear BEEP twice
to restore the factory settings.
2. Contact the distributor or the manufacturer.