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Warranty
The standard warranty for the Vue TZ20 UAS payload is
one year
from date of delivery to the customer.
This covers evaluation and repair or replacement of nonconforming components. Please note that the
warranty does NOT cover:
•
Vue TZ20 units that have been repaired or modified in any manner by anyone other than FLIR or
FLIR’s authorized designee
•
Defects due to normal wear and tear
•
Buyer’s failure to properly
store, install, operate, or maintain the Vue TZ20
•
Operating the payload outside of its specified parameters.
The buyer is responsible for the costs of shipping the payload to FLIR, and FLIR pays the return shipping
costs. Any product returned to FLIR, wh
ether it is under warranty or not, must use FLIR’s Return
Merchandise Authorization (RMA) process. To obtain an RMA number, please contact our technicians at
Please do not return any payloads or camera products to FLIR without an
RMA number. Packages not clearly marked with the RMA# may be delayed in being received by FLIR and
turned around promptly.