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16 

 

Troubleshooting 

LED Indication Table 

Boot up 

 Yellow flashing slow 

 

The LED will flash Yellow when the TZ20 is booting up.  

Not connected - Blue solid

 

The LED appears solid blue when the TZ20 is powered but not able to 
connect to UAS, and both SD cards are. Normally occurs when TZ20 is 
connected to a computer. 

Operating - Green solid

 

The LED appears solid green when the TZ20 is powered up and ready to 
record/stream. 

Recording - Green flashing slow

 

The LED appears flashing green when streaming video is being recorded 
to the storage. 

Warning - Orange blinking fast 

The LED will flash orange when there is an error but the TZ20 is still 
running. Reasons for this kind of warning include: 
  
- Fail to record (no SD card, or SD card full) 
- Camera error (but TZ20 can communicate with Camera) 

 

Fatal error - Red flashing fast

 

The LED will flash red when there is a fatal error in the TZ20. That 
includes: 
  
- Cannot boot 
- Cannot communicate with the FLIR Boson® camera(s). 

Upgrade - Purple flashing slow

 

The LED will flash purple when the firmware upgrade process is active. 

LED indicator priority 

When two or more conditions are fulfilled at the same time the priority 
shall be as follows. The condition that is first met shall be indicated. 

  

1. Fatal error

 

2. Boot up

 

3. Upgrade

 

4. Warning

 

5. Recording 

6. Not connected 

7. Operating 

 

 

Summary of Contents for Vue TZ20

Page 1: ...1 FLIR Vue TZ20 User Manual...

Page 2: ...6 Menu 6 Flat Field Correction FFC 7 AGC Lock Unlock 7 Palettes 8 Zoom 9 Settings 10 SD Cards 10 File Naming Convention 10 Tested SD Cards 11 Recording 11 Settings 12 Specifications 14 Warranty 15 Tr...

Page 3: ...drone pilots from the public safety and industrial inspection sectors to gain field of view flexibility for improved image detail and magnification to assess situations and make critical decisions 20X...

Page 4: ...e gimbal connector to unlocked position then insert into gimbal Rotate the connector to locked position to secure it 3 Check if the TZ20 is mounted securely Hold the gimbal firmly and apply a firm rot...

Page 5: ...bove Matrice 300 RTK v1 9 0R Matrice 200 V2 v1 8 0 How to Install In the Google Play store search DJI Pilot and install the app onto your device https www dji com downloads djiapp dji pilot Note refer...

Page 6: ...ecording modes Note TZ20 does not support viewing recorded imagery on the SD from the Pilot app Menu In the menu selection user can toggle recording mode between photo and video start and stop recordi...

Page 7: ...mprove the image quality by removing noise and other artefacts that may appear during use The TZ20 is always in auto FFC mode but a manual trigger can be triggered by pressing the button AGC Lock Unlo...

Page 8: ...iles but not with the TIFF files Icon on the right depicts current color pallet being used User may select color palette to their preference A different palette can aid in interpreting the images diff...

Page 9: ...ss with two Fields of View FOV The user can maintain a wide FOV to cover a large area and quickly hone in on target of interest when necessary Zoom levels 1x and 2x utilize the WFOV Boson with a 95 HF...

Page 10: ...ccordingly Note On the X Port gimbal there is an empty SD card slot under a protective lid This port is intended for storing logs by DJI and will NOT save any files from the TZ20 File Naming Conventio...

Page 11: ...TIFF and JPEG format TIFF files contain raw data from the FLIR Boson camera Both WFOV and NFOV images are saved JPEG contains a colorized image of what is displayed on screen Standard JPEG compression...

Page 12: ...are colorized It is what is displayed on the user s screen o TIFF still images from both WFOV and NFOV camera and saved in the Image folder on SD 1 and SD 2 respectively Both images are synchronized I...

Page 13: ...f the total field of view E g If the user wants to image a scene that contain a lot a sky in the field of view the user can change the region of interest to the lower portion of that field of view in...

Page 14: ...Skyport 2 0 ENVIRONMENTAL APPROVALS Storage 2 micro SD cards Operational Temperature 20 C to 45 C 4 F to 113 F Storage Temperature 20 C to 60 C 4 F to 140 F Certifications FCC CE REACH RoHS WEEE Envir...

Page 15: ...store install operate or maintain the Vue TZ20 Operating the payload outside of its specified parameters The buyer is responsible for the costs of shipping the payload to FLIR and FLIR pays the retur...

Page 16: ...blinking fast The LED will flash orange when there is an error but the TZ20 is still running Reasons for this kind of warning include Fail to record no SD card or SD card full Camera error but TZ20 ca...

Page 17: ...UTION do not disconnect power supply from TZ20 during update procedure this may lead to a malfunctioned unit and will render the TZ20 unusable The TZ20 LED will blink purple during the upgrade timespa...

Page 18: ...ed to plug the camera to the PC using a USB C cable User can then view both FLIR Boson video streams using the FLIR Boson App Under the Device Select drop down menu the user can choose which stream to...

Page 19: ...If you have questions about your Vue TZ20 camera visit the OEM support portal at flir custhelp com To ask a question to a product specialist you can open a ticket by clicking Ask a Question and filli...

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