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Please save these instructions for future reference. Read carefully before attempting 
to assemble, install, operate or maintain the product described.

Protect yourself and others by observing all safety information. Failure to comply 
with instructions could result in personal injury and/or property damage.

Please refer to back cover for information regarding this product’s warranty and 
other important information.

SAVE FOR YOUR RECORDS

Model #:  ___________________

Serial #:  ___________________

Purch. Date:  _______________

DO NOT RETURN THIS PRODUCT TO THE STORE!

Please contact Great Plains Industries, Inc.

®

 before returning any product. If you are 

missing parts, or experience problems with your installation, contact our Customer 
Support Department. We will be happy to assist you. 

Call: 888-996-3837 or 316-686-7361

Email: 

meters@gplains.com

Summary of Contents for Q9

Page 1: ...Product Owner s Manual EN 920896 07 Rev 08 03 2020 Industrial grade Q9 COMPUTER ELECTRONICS Non Agency Product Owner s Manual EN ...

Page 2: ...r to back cover for information regarding this product s warranty and other important information SAVE FOR YOUR RECORDS Model ____________________ Serial ____________________ Purch Date ________________ DO NOT RETURN THIS PRODUCT TO THE STORE Please contact Great Plains Industries Inc before returning any product If you are missing parts or experience problems with your installation contact our Cu...

Page 3: ...l Mechanical Specifications 6 Approval Ratings 8 Installation 9 Operation 10 Normal Operation Mode 11 Diagnostic Mode 13 Configuration Mode 15 PIN 17 Volume Unit 18 Time Period 20 Advanced Options 21 Refresh Rate Low Frequency Cutoff 21 Inner Pipe Diameter 23 Daughter Board Options 24 Calibration Mode 25 Dispense Display 26 Percent Adjust 27 K Factor Entry 27 Troubleshooting 31 Maintenance 32 Warr...

Page 4: ...ies installed in the computer at the factory Tools and Materials Needed Phillips screwdriver UNPACKING Contents Qty 1 Q9 Industrial Grade Computer Electronics w Batteries Installed Qty 1 Owner s Manual Inspect Upon receipt examine your equipment for visible damage The computer is a precision measuring instrument and should be handled as such If any items appear damaged or missing contact your dist...

Page 5: ...ssembled crushed or exposed to fire or temperatures in excess of 212 F 100 C Do not short circuit or install with incorrect polarity DO NOT INCINERATE When measuring flammable liquids observe precautions against fire or explosion When handling hazardous liquids always follow the liquid manufacturer s safety precautions This device will operate using off the shelf AAA size alkaline or lithium batte...

Page 6: ...ses unit Field Calibration Correction Minimum 99 999 Maximum 99 999 Readout Totals Minimum Display 0 001 Maximum Display 999 999 x100 Field Calibration Yes Power Internal Power Supply 2 Alkaline AAA batteries 1 5 volts each Battery Life 2 years Optional External Power Module 5 26 volts DC STANDARD FEATURES INCLUDE 2 Totalizing Registers 1 Factory Calibration Curve 1 Field Calibration Curve Rate of...

Page 7: ...COMPUTER DISPLAY FEATURES Familiarize yourself with the computer features before installation and use Figure 3 A B D C FACTORY CALIBRATION INDICATOR FLOATING DECIMAL POINT 3 PLACE RATE BUTTON TOTAL BUTTON FLOW INDICATOR INFORMATION ROW BATCH TOTAL ACCUMULATIVE TOTAL OR FLOWRATE TOTAL SPILL OVER INDICATOR X10 OR X100 TOTAL INDICATOR BATCH ACCUMULATIVE BATCH INDICATOR GETTING STARTED ASSEMBLY INSTAL...

Page 8: ...ENCY APPROVALS Q9 Industrial Grade Computer Electronics See InDesign File for ICONS Q9 Computer Electronics 8 MAINTENANCE REPAIR TROUBLESHOOTING SAFETY SPECIFICATIONS GETTING STARTED OPERATION ASSEMBLY INSTALLATION Approval Ratings ...

Page 9: ...uter is displayed on the outside wall of the computer housing and also inside the computer housing on the floor of the battery holder If you ordered your computer electronics with a turbine body the electronics are installed at the factory If you ordered your computer separately as a replacement simply plug in the pickup coil connector and mount the computer on your turbine body with the four scre...

Page 10: ...nitially installed or replaced the initialization routine will start the LCD display blank then display HELLO on the top row and Q9Disp on the information row for one second See Figure 5 Figure 5 The LCD will then display HELLO on the top row and FW Vxx on the information row for one second The Vxx will be the version of the software installed on the display Example FW V03 indicates firmware versi...

Page 11: ...ive total The information row will change to the proper units and the corresponding icons will also be shown i e TOTAL or BATCH TOTAL See Figure 7 Batch Total Litres Accumulative Total Gallons Figure 7 Total Toggles Between Accumulative Total Batch Total Total When Batch Total is Displayed Hold for 3 Seconds to Reset Batch Total Rate Change Display from Total to Rate Rate Toggles Between Flowrate ...

Page 12: ...e 8 1 Figure 8 1 Figure 8 2 NOTE After count down completes display will show 0 000 until user releases Total button See Figure 8 3 Figure 8 3 NOTE After Total button is released the display will return to Batch Total screen and will increment the total if flow is detected See Figure 8 4 Figure 8 4 NOTE When the accumulative total is displayed in Normal Operation Mode it cannot be reset using the ...

Page 13: ...lay between flow rate and velocity The information row will change to the proper units and the corresponding icons will also be shown See Figure 10 Flowrate Velocity Figure 10 Rate Button Display diagnostic menu When a rate is being displayed press and hold the Rate Button for 3 seconds the software will display a three second diagnostic count down see Figure 11 1 then display the first of four di...

Page 14: ... Figure 11 3 Figure 11 3 Screen 3 Battery Status Advancing to the next screen will display the battery status The top row is used to indicate battery life with each dash indicating a percentage of battery life remaining The information row will display messages See Figure 11 4 Figure 11 4 NOTE If the battery life is sufficiently low LOWBAT will be displayed in the information row This low battery ...

Page 15: ...to previous editable item or previous menu Press and hold the Rate button and toggle the Total button 6 Exit any user configuration mode menu Press and hold Total and Rate buttons simultaneously for 3 seconds NOTE There is a 90 second no action clock running when in user configuration mode After 90 seconds with no button push to reset the clock the computer will automatically exit and return to no...

Page 16: ...t display Advancing to the next display will perform the save selection you made and return the display to normal operation mode The last shown screen in that mode will be displayed Figure 13 Configuration Process Map User Configuration Mode See InDesign for Graphic Press Total Rate for 3 Seconds to Enter User Configuration Mode Normal Operation Mode Enter PIN Incorrect Involuntary Exit Correct Re...

Page 17: ...1 Figure 14 1 If the entered PIN was incorrect the screen advances to the Config Exit menu See Figure 14 2 momentarily then returns automatically to normal operation display Figure 14 2 NOTE Using the user default PIN or the user specific PIN if previously reset and advancing focus to the next menu the software will compare the entered PIN with the PIN stored in the computer If a match is found th...

Page 18: ... 18 the bottom row of characters will be in focus to indicate they are editable Advancing to the next menu with a unit in focus will select that unit of measure Figure 18 Switching between different volume units will not corrupt the Total s contents For example in GAL gallon mode the computer totalizes 10 000 gallons if the user switches to L litre mode the display will read 37 854 litres the same...

Page 19: ...ated the user will be required to enter a calibration method for the custom volume unit created Therefore upon advancing focus to next menu the user will be shunted to the calibration method menu to select a method of calibrating their custom volume unit NOTE The calibration method section that defines the methods of calibration can be found later in this manual After selecting the calibration met...

Page 20: ...e is calculated The options for this menu are per day hour minute or second See Figure 22 1 Figure 22 1 Figure 22 2 When the screen is displayed the software will show the current selected volume unit and time period see Figure 22 2 and will display both in the bottom row with a back slash between them The time period unit will be in focus and can be edited by the user After advancing to the next ...

Page 21: ... The factory default rate is 5 seconds Although the computer is maintaining constant calculations the rate that the new information is displayed is controlled by this menu See Figure 24 Figure 24 Low Frequency Cutoff Menu This menu allows a validated user to enter a minimum allowed pulse input frequency to filter out any low frequency input pulses which can be generated when the meter is subject t...

Page 22: ...is using its factory calibration table This method does not support field calibration Figure 26 1 Field Calibration If one of the following calibration methods is selected dispense display percent adjust or K factor entry the user will be routed through the field calibration method entry menu before saving configuration options to make specific entries for the selection Dispense Display is a field...

Page 23: ...o edit the pipe inner diameter value The software will also read the pipe ID numeric value including decimal point from the computer The decimal point is in focus to indicate it can be changed Figure 27 2 Press the Rate button to move the focus right to the next decimal and eventually turns off all three An additional button press will cycle the focus back to the left most decimal point Pressing t...

Page 24: ...nu Requires 4 20mA Daughter Board Module Zero Setting This figure will flash for 1 second before allowing the user to change the 4 20mA zero setting see Figure 29 1 This setting will already be configured for the minimum flowrate of the meter this Q9 was attached to when shipped from the factory Figure 29 1 The button presses required to change this menu item are the same as in the Pipe Diameter M...

Page 25: ...uracy when used in a non standard application however the computer is capable of programming a five point field calibration curve NOTE If the calibration method is changed when in user configuration mode i e not using the default factory calibration FAC the programming will allow the user to adjust the user programmable calibration table for the calibration method selected This is done by shunting...

Page 26: ... 2 Display Dispense Method Dispense Display is a field calibration method by which the user will dispense a known volume of fluid and the software will keep track of the pulse count during the dispense operation The user will then enter the known volume into the display and the software will calculate a K factor for the volume dispensed See Figure 31 1 The software will allow the user to dispense ...

Page 27: ...us to the next digit Holding Total and pressing Rate will lock in the entered volume The software will then calculate the K factor for the volume entered based on the pulse count for the run and the volume entered The average frequency and the K factor will be entered into the custom user K factor table for run 1 Exit Dispense Display Method NOTE FldCAL will then be displayed on the top row and Ex...

Page 28: ...r the values are 99 999 to 99 999 The software will display the user applied percent adjustment on the top row Figure 33 2 Momentarily press Rate to toggle between dash and underscore _ A dash indicates a negative value An underscore indicates a positive value Press Total to edit the adjustment value When all digits are entered correctly exit by holding the Total and pressing the Rate button The s...

Page 29: ... to the next screen see Figure 34 3 NOTE User input K factor entry values will disable the FAC icon The K factor range is 0 001 to 999999 The software will read the existing K factor table from the computer and will display the first K factor on the top row The bottom row displays the K factor table entry position 1 thru 5 for the volume unit shown The decimal point will be in focus to indicate th...

Page 30: ...en exit field calibration mode The software will temporarily store the K factor table values in the computer and then display the Save screen see Figure 13 and return to normal operation mode NOTE Failure to save your entries on the save screen will cause the entries to be discarded TROUBLESHOOTING OPERATION ASSEMBLY INSTALLATION SAFETY SPECIFICATIONS GETTING STARTED MAINTENANCE REPAIR 30 ...

Page 31: ... Computer defective Remove computer Check and replace batteries Contact the factory C NORMAL FLOWRATE BUT DISPLAY DOES NOT SHOW COUNT 1 Field Calibration not performed correctly 2 Rotor stuck or damaged 3 Sealant material wrapped around rotor 4 Computer defective Field calibrate again or select Factory Calibration Remove meter Make sure rotor spins freely Remove meter Make sure rotor spins freely ...

Page 32: ...Alkaline Mn2400 Lithium AAA size 1 5 volts each Energizer Lithium L92 Do not mix brands or technologies Do not mix old and new batteries Do not use rechargeable batteries When batteries are disconnected or fail the computer memory will retain the batch total accumulative total factory calibration curve and field calibration curve indefinitely It is strongly recommended that battery checks and term...

Page 33: ...er assistance contact the GPI Customer Service Department in Wichita Kansas during normal business hours A toll free number is provided for your convenience 1 888 996 3837 To obtain prompt efficient service always be prepared with the following information The model number of your computer Printed on label located on bottom of one of the battery holders The serial number or manufacturing date code...

Page 34: ...NOTES MAINTENANCE REPAIR TROUBLESHOOTING OPERATION ASSEMBLY INSTALLATION SAFETY SPECIFICATIONS GETTING STARTED 34 ...

Page 35: ...NOTES 35 GETTING STARTED SAFETY SPECIFICATIONS ASSEMBLY INSTALLATION OPERATION TROUBLESHOOTING MAINTENANCE REPAIR ...

Page 36: ... receipt This warranty shall not apply if A the product has been altered or modified outside the warrantor s duly appointed representative B the product has been subjected to neglect misuse abuse or damage or has been installed or operated other than in accordance with the manufacturer s operating instructions To make a claim against this warranty contact the GPI Customer Service Department at 316...

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