Troubleshooting
7
For parts or assistance, call Flotec Customer Service at
1-800-365-6832
SYMPTOM
CORRECTIVE ACTION
Cleaner moves slowly
Backwash and clean filter. Empty all baskets.
or not at all.
Clear debris from oscillator or hose.
If hoses from skimmer to filter and back to pool are less than 1-1/2" diameter, replace with 1-1/2" hoses.
Pump in filtration system may be too small. Consult pool professional.
If your pool has a main drain (floor drain), close it during cleaner operation.
Cleans only perimeter
Make sure vacuum regulator is installed.
of pool.
Set ring brush adjuster to a higher number.
Cleaner hovers in one
Hose is too short. It should be approximately 5-8’ longer than the full length of the pool. Buy an extension hose from
area with hose fully
your dealer to give adequate length.
extended.
Cleaner turns in
Set brush ring adjuster to a lower number.
clockwise circles only
and only covers one
section of pool.
Oscillator run too fast.
Make sure vacuum regulator is installed (the regulator marked “50” will slow it the most).
If your system has a return valve, gradually close it until oscillator runs at the desired speed.
Hose keeps coiling up. For best results, when hose is not in use, store it flat and straight.
Lay hose out in the sun (flat and straight) for a few hours.
Hose is too long; remove 8’ section.
Pool not completely
Any cleaner may miss a spot. Spot clean pool by attaching a Vac pole (telepole) to cleaner and steering it (see Page 5).
clean in four hours.
Try different brush ring adjuster settings (0-4) until the cleaner gives the desired results.
The cleaner was not designed to work under all solar covers.
Strong winds may interfere with complete cleaner coverage.
Cleaner flips on its side This is normal if filter system develops a backpressure surge when the pump stops. The cleaner will right itself when
when pump stops.
system is restarted.
Hose comes loose
Use reducer cone in skimmer.
when pump stops.
Cleaner sticks to pool
Install diaphragm marked “50” in vacuum regulator.
bottom or pool main
Check inner brush ring for excessive wear.
drain.
