Operation 5
Troubleshooting
For parts or assistance, call Flotec Customer Service at
800-365-6832
Risk of electric shock. Can shock, burn or kill. Unplug pump from power source before working on
pump.
Operation
Risk of electric shock. Can shock,
burn or kill. Do not touch sump pump, pump motor,
water, or discharge piping when pump is connected to
electrical power. Always disconnect pump cord (power)
before handling.
1. Plug this unit into a 115V outlet, on an individual
branch circuit, with a Class A, 15 amp GFCI
(Ground Fault Circuit Interrupter). Consult your
local electrician for information and availability.
2. Fill sump pit with water, pump will start automatically
when lower rod stop actuates switch lever arm. When
upper rod stop actuates switch lever arm, pump will stop.
NOTICE Do not allow pump to run dry.
3. The motor is equipped with an automatic reset
thermal protector to protect unit from overheating.
When motor has cooled sufficiently, switch will reset
automatically and restart motor. Repeated tripping
could be caused by low voltage, long extension cords,
clogged impeller, very low head or lift, etc. Cycling of
protector will cause eventual motor burnout.
Symptom
Probable Cause(s)
Corrective Action(s)
Motor will
not run
No electrical power
Check fuse, circuit breaker, power cord and electircal outlet.
Low line voltage
If voltage wiring under recommended minimum, check size of
wiring from main source. If OK, contact Electric Comapny or local
Hydro authority.
Faulty automatic switch
Operate switch manually and replace if inoperative.
Float or float rod stuck
Check to see float is not rubbing sump wall or float rod rubbing or
stuck against sump cover.
Waterlogged float
Replace float if filled with water.
Motor overload tripped
IF pump has been running and stops before sump is emptied,
automatic overload may have tripped. Check inlet screen to be
sure impeller is not jammed. If so, free impeller of obstruction.
Electrical malfunction
Check power cord, automatic switch and motor. Replace faulty
parts as needed.
Motor runs
but pump
will not
pump
Inlet clogged
Check inlet and clean if needed.
Discharge line plugged
Clear discharge line and check valve for obstruction.
Low line voltage
Refer Corrective Actionon low line voltage in above section.
Pump airlocked
Dril a 1/8” (3.2mm) hole in discharge pipe just above pump body
but below the check valvee.
Broken impeller or shaft
Replace impeller or shaft as needed.
Pump starts
and stops
too often
Improper positioning of float
rod stop
Lower float rod stop.
Faulty automatic switch
Replace automatic switch.
Pump is
noisy
Impeller installation
Refer to No. 5 in Insallation instructions.
Noisy motor
Replace pump.
Pump will
not stop
running
Debris around float or float
rod stuck
Remove debris from sump. Check to see float is not rubbing sump
wall or float rod rubbing or stuck against sump cover.
Faulty automatic switch
Replace switch.
Motor defective
Replace Pump
