14
Fault
Probable Cause
Solution
Water changes color or becomes
cloudy.
Rower is in direct sunlight or
has not had water treatment.
Change rower location to reduce direct exposure to sunlight. Add
water treatment and blue dye or change tank water as directed in
the water treatment section of this manual.
Knocking noise from inside the control
arm while training, especially when
changing directions.
Chain requires tightening or
adjustment.
Open inspection plate located on front of control arm and check
tension using a screwdriver or other tool. Use the chain tensioning
bolts located at the rear of the control arm to tighten or adjust as
needed. The chain should have approx 3mm of slack when
properly adjusted. See P.10 for details.
Pedals slip during hard training.
PK tank belt requires tighten-
ing.
Remove large inspection plate next to the tank, insert a long tool
to push the rear end cap out from the inside, exposing the tank
belt tensioning bolt. Loosen tank bolts slightly. Remove upper
rubber belt cover to expose the PK belt. Tighten the tank tension-
ing bolt until the belt is too tight to be twisted from side to side
more than 45 degrees by hand. See P.15 for details
Pedal is loose (either left or right) and
cannot be retightened.
Aluminum crank arm threads
are stripped.
Contact service center for replacement. Then check weekly as
recommended.
Computer screen illuminates, but does
not register when rowing.
Loose or failed connection/
Sensor gap too wide (see er-
ratic computer display).
Check that the computer lead is connected properly. If connected
properly check sensor gap. Contact your local service center if
this fails to address the problem.
The E820/E920 computer does not illu-
minate after battery installation.
Batteries installed incorrectly
or need replacing.
Reinstall batteries in correct position and try again. If the LCD
screen fails to illuminate, try rotating the batteries slightly in the
computer. If this fails, contact your local service center.
The E820E920 computer display is er-
ratic/slow while displaying RPM and
WATTS
Gap between sensor and mag-
netic ring is too wide.
Remove inspection plate and check sensor gap and that magnetic
ring is not wobbly.
Troubleshooting Guide:
