Trouble shooting
•
Is the scanner operating correctly?
o
Note: When a new USB device is added to a PC it should not, generally, be
plugged in until the drivers have been installed. Windows XP is more
forgiving than earlier versions of Windows, but it is safest to only plug in the
device after its drivers have been installed.
o
To cleanup the PC’s USB configuration
Unplug all USB devices
In Control panel / System / Hardware / Device Manager delete all
entries under “Universal Serial Bus controllers” by highlighting each item in
turn and pressing the Delete key and acknowledge the warning of dire
consequences. This looks severe, but just removes Windows’ list of installed
devices; it does not delete the device drivers themselves.
Right click any item in the Device Manager and select “Scan for
Hardware changes”
Wait for Windows to rebuild it’s list of installed USB devices.
Plug in the unplugged USB devices one at a time, waiting for the
installation of each one to complete.
•
To install new USB devices
o
Ensure the USB Device is not plugged in.
o
Insert the manufacturer’s installation CD and follow the instructions to install
the driver, then reboot the PC and plug in the USB device.
•
Is the correct scanner installed?
o
XTR-96 is supplied with an FUJITSU fi-60F scanner and the drivers for this
scanner are installed by the setup process on the product CD.
•
The installation has gone wrong and you want to revert to a “new” installation.
o
This procedure will delete all of XTR-96 settings to provide a nice clean start
to XTR-96.
o
At the Start / Run menu type in regedit and press OK.
o
If you want to be reset the scanner control information only, you can delete
the Scanner and System keys only.
o
Align the yellow “Region of Interest” indicator around the outline of the rack
and press OK.
o
The scanner will carry out a high resolution scan of the Region of Interest and
display a green grid.
o
Align the green grid so that one tube is inside each cell of the grid.
Save the Region of Interest and you are ready to go.
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