Fluke LinkIQ, User Manual

Page 1: ...twork Tester Users Manual 2 2021 Rev 1 1 2022 English 2021 2022 Fluke Corporation All rights reserved Specifications are subject to change without notice All product names are trademarks of their respective companies ...

Page 2: ...n warranty service contact your nearest Fluke authorized service center to obtain return authorization information then send the product to that service center with a description of the difficulty postage and insurance prepaid FOB Destination Fluke assumes no risk for damage in transit Following warranty repair the product will be returned to Buyer transportation prepaid FOB Destination If Fluke d...

Page 3: ...nge the IP Address of a Device to Ping 12 Configure an IPv4 Address 13 Configure an IPv6 Address 14 Tools Menu 15 Before a Test 15 Cable Tests 16 Do a Cable Test 17 Cable Test Results 18 Wire Map Screen Multiple Failures 21 Open Pairs Failure 22 Short Failure 23 Split Pairs Failure 23 Test Limit Failure 24 Switch Tests 25 Switch Connectivity Tests 25 Ping Tests 25 Power over Ethernet PoE Tests 25 ...

Page 4: ...s Example 34 PoE Test Fail Reasons 35 Save a Test Result 36 Results Menu 36 Delete Test Results 38 Upload Results to LinkWare PC 39 Tests with MS IE Adapter Set 39 Maintenance 40 Clean the Product 40 Battery 40 Product Specifications 41 ...

Page 5: ...ouch screen The Product saves data to internal memory which can be transferred to a PC through a direct USB connection to the PC The Product includes LinkWare PC desktop software LinkWare PC software is a high performance professional software suite for quality analysis and reporting The Product is compatible with the MicroScanner PoE Remote Identifer and the IntelliTone Pro Toner Tracer and Probe...

Page 6: ...m Safety Information General Safety Information is in the printed Safety Information document that ships with the Product and at www flukenetworks com More specific safety information is listed where applicable A Warning identifies hazardous conditions and procedures that are dangerous to the user A Caution identifies conditions and procedures that can cause damage to the Product or the equipment ...

Page 7: ...e Product Table 1 Parts Item Description Item Description Product Remote ID 1 2 Battery charger Office locator holder Universal power adapter kit 1 USB C to USB A cable Hang strap CAT6A Copper patch cable 1 Not available in all kits 2 The Product can work with Remote ID 2 to Remote ID 7 available separately as REMOTE ID KIT or included with LIQ KIT 8 7 6 5 4 3 2 1 ...

Page 8: ...rols and Connections Item Description Item Description RJ 45 jack LCD touch screen display Hang strap attachment slots Power button USB C input terminal used to charge the battery or upload results to LinkWare PC The Product cannot do a test while the battery charges or while results upload to LinkWare PC 3 5 4 1 2 2 ...

Page 9: ...Cable Network Tester Product Familiarization 5 Hang Strap Figure 1 shows how to attach the hang strap Figure 1 Hang Strap Attachment 1 2 3 ...

Page 10: ... Table 3 shows the items on the display Table 3 Display Item Description Item Description Time Results and information screen Date Information Command button The function changes based on the screen Tap AUTO TEST to do a test and automatically select the appropriate type of test for the device See Automatic Test Discovery Battery status Manual test selection button Tap to select to do a cable or s...

Page 11: ...tions The scroll bar is not a control To view additional options touch the display and slide the screen up or down The scroll bar indicates the location in the menu 3 To close a submenu and return to the Home screen tap Table 4 Main Menu Submenu Function Home If necessary tap to return to the Home screen Use the Home screen to start a test or upload results to LinkWare PC Results Tap to view or ma...

Page 12: ...ption In the Results menu more than one item may be selected at a time See Results Menu Option menu button U Tap to open an option menu to adjust a setting Numerical value adjuster buttons I L Decreases a numerical value J K Increases a numerical value Back arrow G Return to the previous screen and if necessary save changes Exit button n Return to the previous screen without saving changes OK butt...

Page 13: ...p of a crossover cable fails Default setting Pinout options Select to set the wire color configuration to use to do a test T568A is the default setting Cable Settings Test Limit 10BASE T Verify if a cable with continuity on at least the 1 2 and 3 6 pairs can support 10BASE T 10 data rate throughput 100BASE TX Verify if a cable with continuity on at least the 1 2 and 3 6 pairs can support 100BASE T...

Page 14: ...test after you do a network switch test Default setting Disable PoE detection Use to decrease the time to do a switch test Network options Tap to select DHCP to automatically assign an IP address to the Product Static to configure the IP address Subnet Mask Gateway and DNS of the Product See Change the IP Address of the Product The default settings are IPv4 Address DHCP IP Gateway and DNS addresse...

Page 15: ...ress of a Device to Ping CDP LLDP Timeout options Tap to select the time in seconds to wait for a CDP LLDP response before the Product retries network discovery The default is 30 sec Use the slider bar at the right of the image to adjust the brightness of the image Auto Shutoff The Product turns off after 15 minutes of no use While the Product charges Auto Shutoff is disabled Default setting The P...

Page 16: ...er an IPv4 or an IPv6 address of a device to ping but not both To set up a ping test 1 Turn on the Product 2 Connect the Product to a network 3 Go to Ping 4 If needed turn on Ping 5 To change from an IPv4 address to another IPv4 address or from an IPv6 address to another IPv6 address tap U on the IP button and enter the new address See Configure an IPv4 Address or Configure an IPv6 Address Date Ti...

Page 17: ...in dot decimal notation The address consists of four groups of decimal digits 0 to 255 separated by a dot or period The UI has a separate entry field for each group of digits Examples of valid IPv4 addresses 8 8 8 8 Google DNS servers 192 168 10 1 10 10 10 1 Examples of invalid IPv4 addresses 0 0 0 0 255 255 255 255 An address with 0 as the first byte An address with a decimal number greater than ...

Page 18: ...e are valid ways to shorten them Omit leading zeros within a group In the second example of valid addresses above the second and seventh groups may be shortened to db8 and 370 respectively If two or more adjacent groups contain 0000 replace them with two colons as in the first example above If a group contains 0000 and is not adjacent to another group that contains 0000 replace it with one zero Ac...

Page 19: ...t The tester is not intended to be connected to active telephone inputs systems or equipment including ISDN devices Exposure to the voltages applied by these interfaces may damage the tester and create a potential shock hazard Table 7 Tools Menu Options Menu Option Description Tone Generator IntelliTone The Product emits a digital tone that an IntelliTone probe can use to locate and isolate cables...

Page 20: ...d such as loss of balance and lead to a fall or other injury To reduce risk of exposure limit contact to accessible conductive parts of I O terminals during operation Cable Tests In a twisted pair cable test the Product performs a series of radio frequency RF tests to determine the transmission parameters of the cable The parameters are compared to the test limits specified by IEEE 802 3 for Ether...

Page 21: ...ust match the selected wire map settings The cable under test must meet or exceed the selected test limit To do a cable test 1 Turn on the Product 2 If necessary adjust the settings See Settings Menu 3 Connect one end of the CAT6A copper patch cable or other approved cable into the RJ 45 jack on the Product See Figure 2 Figure 2 Cable Test Set Up 02 15 2021 09 56 AM 02 15 2021 09 56 AM ...

Page 22: ...der test Or Connect the Remote ID into an RJ 45 jack or into an adapter that is connected to the near end of the cable under test Then connect the other end of the patch cable into an RJ 45 jack or into an adapter that is connected to the far end of the cable under test 5 Tap AUTO TEST to do a test The results show on the display See Table 8 6 To save the results tap SAVE AS See Save a Test Result...

Page 23: ... The background is red if the test failed The background is blue if the screen is for information only Cable length Shows the length of the shortest pair in the cable Pairs button Tap to open the PAIRS screen If a cable end length is found the lengths of the cable pairs show 2 15 2021 2 20 PM 2 15 2021 2 20 PM 1 Wire Map 1 1 2 3 4 5 6 8 10 9 7 ...

Page 24: ... end of a cable Wire map results Shows the results of the wire map See Wire Map Screen Multiple Failures Wire and shield identifiers near end A red box around a wire number indicates that the wire did not pass based on the settings selected for the test A red box around SH indicates that the continuity of the shield test did not pass Cable performance results When a wire map passes the results sho...

Page 25: ...and the wire map failed The wires are not wired correctly based on the settings selected for the test The wire map shows how the cable is wired The wire map passes or fails based on the settings selected for the test For this test the settings are set to test A straight through cable Allow Crossover can be on or off to test a straight through cable The continuity of the shield on the cable Shield ...

Page 26: ...T or 100BASE TX the wire map of the cable test passes The length of the wires on the wire map indicates the distance to the open Figure 3 Open Pairs Item Description Pairs 1 2 fail because they are open Pairs 7 8 fail because they are a reverse pair The continuity of the shield fails because the continuity of the shield cannot be verified Because the wire map failed the Product cannot test the per...

Page 27: ...dicates the distance to the short With wires shorted together the Product cannot detect the Remote ID Repair the short and do the test again to verify the wire map of the other pairs Figure 4 Wires Shorted Together Split Pairs Failure Figure 5 shows a wire map of a cable test that fails because pairs 3 6 and 7 8 are split pairs Figure 5 Split Pairs Wire Map 1 Split pair ...

Page 28: ...tly on both the near and far ends for a straight through cable Allow Crossover can be on or off to test a straight through cable The continuity of the shield is not included as part of the test Shield The test fails because the test limit is set to verify the cable can support a 2 5BASE T 2 5G data rate throughput The cable can support 10BASE T 10 100BASE TX 100 and 1000BASE T 1G data rate through...

Page 29: ...in milliseconds ms Power over Ethernet PoE Tests With PoE Test enabled the Product automatically does a PoE test after the completion of a network switch test Definitions Power Sourcing Equipment PSE is a device such as a switch that can provide PoE A Powered Device PD is a device that can receive PoE from a PSE PoE negotiation standards are defined in IEEE 802 3af at bt In a PoE test 1 With the P...

Page 30: ...tch Test Set Up 3 Connect the other end of the patch cable into an RJ 45 jack in an outlet connected to a switch 4 If needed adjust the settings See Settings Menu 5 Tap AUTO TEST to do a test The results show on the display 6 On a test result screen tap SAVE AS See Save a Test Result Switch Test Results Table 11 shows possible results of a switch test 1 2 3 4 5 6 1 2 3 4 5 6 02 15 2021 09 56 AM 02...

Page 31: ...w many IP addresses identify as available Tap to view detailed results See Switch Test Detail Results An unmanaged or non compliant device may not report the details of the switch Connected speed When connected to a network the maximum speed that the Product connects to the switch The maximum speed that the Product connects to the switch may be slower than the maximum advertised speed of the switc...

Page 32: ...ve communication but not simultaneously at the advertised speed A dash indicates the device does not have half duplex capability at the advertised speed A blank space indicates that half duplex capability is not available at the advertised speed Ping summary button This button shows only when Ping is enabled Indicates the test passes Indicates the test fails The maximum round trip time in ms of th...

Page 33: ...s an error message shows with a description of the problem of the first ping attempt that fails Table 13 shows possible results of a ping test Table 12 Switch Test Detail Results Name Description Switch Name The name of the nearest switch Switch Description The description of the nearest switch Port ID The port number of the switch that the Product is connected to Port Description The description ...

Page 34: ... one protocol IPv4 or IPv6 on a network the information for that protocol shows If the Product detects both protocols the information for both protocols shows Information for the DHCPv6 server shows only if the network uses DHCPv6 If the network uses SLAAC without DHCPv6 the DHCP server address offer ACK and lease times do not show My IPv4 or My IPv6 The address the Product receives from the DHCP ...

Page 35: ...Note Deprecated addresses may be used for an existing communication Do not use a deprecated address for new communications DNS With the network configured to automatically detect DHCP up to four DNS server results show IPv4 results show before IPv6 server results With the network configured statically only one DNS server per protocol shows in the results with a maximum of two total results For exa...

Page 36: ... the switch cannot negotiate single signature power Dual A Tap to view Dual A signature power results Indicates the switch can negotiate dual signature power on pairs 1 2 and 3 6 Indicates the switch cannot negotiate dual signature power Dual B Tap to view Dual B signature power results Indicates the switch can negotiate dual signature power on pairs 4 5 and 7 8 Indicates the switch cannot negotia...

Page 37: ... draw Indicates the voltage meets the requirements for the HW negotiated power class Indicates the voltage does not meet the requirements for the HW negotiated power class Or The switch under test cannot deliver power to the device because the maximum power which the switch can deliver is already in use SW Negotiated Class The software negotiated power class Class 1 to Class 8 of the device This s...

Page 38: ...tage under load at reported power draw Indicates the voltage meets the requirements for the SW negotiated power class Indicates the voltage does not meet the requirements for the SW negotiated power class Or The switch under test can deliver the HW negotiated power class but the switch cannot deliver the additional power to the device required to meet the SW negotiated power class because the maxi...

Page 39: ...he PSE at the PD meets the standard of the negotiated class in this example a Class 8 device The device delivers 54 2 V under the load which is 41 1 V the minimum amount required for a device to meet the Class 8 standard PoE Test Fail Reasons A PoE device fails a test if The device identifies as capable of a negotiated hardware class greater than the power the device can deliver under the load req...

Page 40: ... On a test result screen tap SAVE AS Switch Ping and PoE results save in the same test result 2 If necessary use the onscreen keyboard to enter the Test ID Project Name and Operator Name 3 Tap OK Results Menu Table 15 shows possible symbols in the Results menu ...

Page 41: ...jects or to select a single project to view the results from Number of results Shows the number of results selected to view In the Project selection box With All Projects selected shows the total number of test results saved With a single project selected shows the number of test results saved in that project 6 8 7 3 1 4 5 2 02 15 2021 09 24 AM ...

Page 42: ...ble results that can be saved in memory The Product can save a maximum of 1000 results Test information Shows the Test ID Project Name and the date and time of the test MANAGE RESULTS Tap to select which results to delete See Delete Test Results Result symbol The result passed The result failed The result is for information only Upload symbol The result is uploaded to LinkWare PC The result is not...

Page 43: ...onnect the USB C end of the USB cable into the USB port on the Product See Figure 8 3 Connect the USB A end of the USB cable into a USB port on a PC 4 On a PC use LinkWare PC to upload results Figure 8 Product to PC Connection Tests with MS IE Adapter Set To do a test with an MS IE Adapter Set see the MS IE Adapter Set QRG on www flukenetworks com ...

Page 44: ...the particulates from the ports Battery Note The Product only operates on battery power You cannot do a test while the battery charges Warning To prevent possible electrical shock fire personal injury or damage to the Product Use only Fluke Networks approved power adapters to charge the battery Batteries contain hazardous chemicals that can cause burns or explode If exposure to chemicals occurs cl...

Page 45: ... as discharged to cutoff and recharged daily To replace the battery send the product to an authorized Fluke Networks Service Center To get the best performance from the lithium ion battery Do not charge the Product for more than 24 hours as a reduced battery life may result Charge the Product for at least 1 5 hours every 6 months for maximum battery life Without use the battery will self discharge...

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