Flying Voice Technology FIP11, User Manual

Page 1: ...Copy Right 2011 All Rights Reserved by FLYINGVOICE TECHNOLOG LIMITED V1 0 Revision time 2015 3 2 18 00 User Manual V1 0...

Page 2: ...Copy Right 2011 All Rights Reserved by FLYINGVOICE TECHNOLOG LIMITED V1 0 Revision time 2015 3 2 18 00 Revision Record Version Date Author Firmware Version Applicability V1 0 2016 01 08 Sherry V1 0...

Page 3: ...h FIP11 FIP11W FIP11WL 12 3 1 Front Panel 12 3 2 Rear Panel 15 3 3 LEDs Indicator 15 3 4 Get Familiar with LCD 15 4 Menu 17 4 1 Items 17 4 2 How to configuration from Menu 22 5 Using Basic Phone Funct...

Page 4: ...s 31 5 14 Text Message 32 5 14 1 Sending Message 32 5 14 2 Reading Message 33 5 15 DND Do Not Disturb 33 6 Using Advanced Phone Functions 35 6 1 Speed Dials 35 6 2 BLF Busy Lamp Field 35 6 3 Shortcut...

Page 5: ...5 7 6 1 1 Basic 56 7 6 1 2 Audio Configuration 56 7 6 1 3 Supplementary Services Subscription 57 7 6 1 4 Advanced 58 7 6 2 Line 2 59 The parameters of Line2 is same as Line1 except the value of Line E...

Page 6: ...78 7 8 1 4 System Log Setting 78 7 8 1 5 Factory Defaults 79 7 8 2 Firmware Upgrade 79 7 8 3 Provision 80 7 8 4 SNMP 82 7 8 5 TR069 82 7 8 6 Diagnoisis 83 7 8 7 Operation Mode 83 8 Trouble Shooting 84...

Page 7: ...ing to place and receive calls and enjoy other features that traditional phone has but also it own many data services which you could not expect from traditional telephone This guide will help you eas...

Page 8: ...on Plug the other end of the Ethernet cable into your already prepared network connection 2 2 Mounting the Phone to the Wall 1 Complete the assembly instructions 2 Attach two appropriate screws to the...

Page 9: ...rear side of the base station Plug the other end of the Ethernet cable into your already prepared network connection Step 3 After the sequence the IP Address of Internet port will appear at the botto...

Page 10: ...FLYINGVOICE Page 10 of 86 From webpage Step 1 Login the web and then open Network Wireless webpage Step 2 Highlight one Wi Fi and the words will get larger following is one example...

Page 11: ...CALL_SZ Step 4 If the Wi Fi need authentication choose the authentication and fill in the password then choose the button to connection Step 5 If the AP have connected then connection status will chan...

Page 12: ...left side of the IP phone Headset wire port RJ 11 jack on the bottom of the handset Headset To mount mouthpiece and earpiece on the single handle 2 LCD screen The LCD screen is for displaying your set...

Page 13: ...is to indicate voicemail status Please refer to 3 3 LCD indicator 8 Switch The shortcut key of switch page 9 Hold The Hold key is used to hold the current call press it again to release the hold func...

Page 14: ...the last dialed number automatically 18 Handsfree Press it to use Handsfree 19 Numeric Keypad Enters numeric digits for initiating a call or for entering configuration information 20 LCD The phone di...

Page 15: ...cts to a PC Internet Connects to the Ethernet switch router or Internet 3 3 LEDs Indicator LED Color Status Description ON The phone is in the initialization process Blink 300 ms Telephone is ringing...

Page 16: ...hone number of lines Lines To display the status of lines The icon means unregistered The icon mean registered Softkey Function To display the current softkey function Softkey Buttons You can use the...

Page 17: ...Explanation 1Phonebook 1 1NewEntry User can view add edit and delete phonebook using the five softkey User can also make call and send text message directly using the five softkey The Max records are...

Page 18: ...ble or disable auto answer 7Ring Tone 7 1Bell Type1 Choose the ring tone from Bell Type1 Bell Type15 7 2Bell Type2 7 3Bell Type3 7 4Bell Type4 7 5Bell Type5 7 6Bell Type6 7 7Bell Type7 7 8Bell Type8 7...

Page 19: ...proxy IP address or domain name of line1 9 1 10Outbound Proxy Port To set the outbound proxy port of line1 9 2Line 2 Same to 9 1 9 3Line 3 9 4Line 4 line8 10Call Forward 10 1CFWD AllNumber To set the...

Page 20: ...ernet port IP address 13 3CurrentNetmask To view the Current Netmask or to change the Current Netmask 13 4CurrentGateway To view the Current Gateway or to change the Current Gateway 13 5DNS1 To view t...

Page 21: ...e Current Netmask 14 1 4CurrentGateway To view the Current Gateway or to change the Current Gateway 14 1 5DNS1 To view the DNS1 or to change the DNS1 14 1 6DNS2 To view the DNS2 or to change the DNS2...

Page 22: ...n access to 9Accounts and FIP11 FIP11W FIP11WL will not request the password if user access to it again Press 20Login Logout to erase memory and then user should input password when user access to 9Ac...

Page 23: ...7 Press button or delChr softkey button to delete one digit or a character 8 Press the cancel softkey button to cancel changes and back to the up level 9 The password which need when access to Account...

Page 24: ...the speaker press the headset button The green light behind the button will illuminate 5 2 Making Telephone Call 5 2 1 Place a Call You can place a call by Step 1 Lifting the handset and dialing phone...

Page 25: ...e prompt press the en softkey button to change the input method between digit capital letter and small letter Using phonebook Press button to access to the menu items and use the softkey button to cho...

Page 26: ...refer to 7 6 3 Dial Plan Using dial plan to make call Dial the phone number according to one dial plan 5 2 7 Using Delayed hotline Add the delayed hotline from SIP Account Account1 2 webpage User colu...

Page 27: ...according to the prompt Note user can also enable auto answer in Phone Preference webpage miscellaneous column 5 3 Adjusting Call Volume From menu Step 1 Press button and then choose volume Step 2 Pr...

Page 28: ...ck List column Step 2 Refer to the 7 6 4 1 Black List to add blacklist 5 5 Muting a Call During an active call pressing the button to mute the handset headset or speakerphone This function prevents th...

Page 29: ...irstly you can go on talking with the other party 5 8 Attended Transfer You call the person to whom you are transferring the call and speak to them before transferring the call Step 1 To initiate a tr...

Page 30: ...busy or forward calls when there is no answer Below are the steps to configuration call forward from menu You can also set call forwarding options from your PC using the IP Phone Web Interface From me...

Page 31: ...p 2 If the call waiting is off new calls would be rejecting and the new caller will hear busy tone when you are on another call Enable Call Waiting You can turn call waiting on or off from menu in Men...

Page 32: ...lls If the LCD screen shows a missed call press the softkey button under miss to view a list of missed calls If the LCD screen does not show a missed call Step 1 Press the button Step 2 Then selects 3...

Page 33: ...t Sender phone number default is line1 s phone number Step 6 Press the select softkey button to start sending message 5 14 2 Reading Message Step 1 Press button and then choose 4Text Message by using...

Page 34: ...setting example Step 3 Press button to save changes and then press button to make changes effective Using Speed Dials Step 1 Press the configured Exp Key 1 to call 111 or press Exp Key 2 to call 112...

Page 35: ...nfiguration from MENU Configure the pickup code in BLF Step 1 Access to web and then open Phone Multi Functional Key webpage Step 2 Then configures one Exp key to BLF and set Pickup Code you can get t...

Page 36: ...e next Exp Keys and the LCD will display the corresponding item immediately and user can also configuration it 6 4 Pickup The function of pickup is similar to the speed dial The example below describe...

Page 37: ...xtension number of the parked call so that the call can later be retrieved If no one picks up the parked call within the set time the telephone system may ring back the parked call This transfers the...

Page 38: ...ailable on your network to use this feature 6 6 1 Enable and configuration MSG There are two ways to enable MSG one is from menu and the other is from your PC to use FIP11 FIP11W FIP11WL s webpage Fro...

Page 39: ...Contrast Step 1 Press the button scroll to 19LCD Contrast and press the Select softkey button to access Step 2 Use the up and down buttons to adjust the screen contrast Press the Up button to increase...

Page 40: ...e changes 6 10 Rebooting Your Phone This setting is to configure and troubleshoot the network You should not change these settings unless directed to by your Administrator as this can negatively affec...

Page 41: ...he phone to the original factory settings and will erase all current settings including the directory and call logs 7 CONFIGURATION 7 1 Web based Configuration This section will show you how to config...

Page 42: ...eb configuration one user ID level that can view just some portion in the web and the other admin ID level that can view and configure all settings in the web based configuration interface To use admi...

Page 43: ...nfiguration title The configuration title 6 configuration bars The configuration bars Every time making some changes user should press the button to confirm and save the changes After pressing the but...

Page 44: ...sic This webpage displays the basic status of your FIP11 FIP11W FIP11WL including the information about product information SIP account status network status VPN status PC port status and system statu...

Page 45: ...the status about the cliend which connected to the FIP11 FIP11W FIP11WL s LAN port 7 4 3 Syslog This page displays the log of system User can press Clear button to clear all information Click Refresh...

Page 46: ...er should fill in the values of IP Address Subnet Mask Default Gateway Primary DNS and Second DNS got from your administration Webpage Field Name Description Internet Connection Type Choose Static IP...

Page 47: ...P server Webpage Field Name Description Internet Connection Type Choose Automatic Configuration DHCP DNS type Choose DNS type from Manual and Automatic In Manual user should set the Primary DNS and Se...

Page 48: ...from Internet Service Provider PPPoE Auto Dial If or not enable PPPoE Auto Dial DNS Type Choose DNS type from Manual and Automatic In Manual user should set the Primary DNS and Second DNS manually In...

Page 49: ...rting IP address can be 192 168 1 2 or greater but should be less than the ending IP address DHCP End Address Enter a valid IP address as an end IP address of the DHCP server DNS Mode Select DNS mode...

Page 50: ...er to prevent to make FIP11 FIP11W FIP11WL unusable You can login FIP11 FIP11W FIP11WL s Web via PC port if you are incautious to make it wrong And then cloning the right MAC or resume the default set...

Page 51: ...lt route 7 5 5 DMZ FIP11 FIP11W FIP11WL provides a facility DMZ Host that maps ALL unsolicited data on any protocol to a single host in the LAN Regular web surfing and other such Internet activities f...

Page 52: ...n Internet Connection Type Choose Static IP IP Address The IP address of Internet port Subnet Mask The subnet mask of Internet port Default Gateway The default gateway of Internet port Primary DNS The...

Page 53: ...connection status and the name of connected AP appear in the brackets if the wireless is connected SSID The SSID name of all searched AP Authentication Display the authentication type of the AP Encryp...

Page 54: ...stination address Host Net Both Host and Net selection Gateway Gateway IP address Interface LAN WAN Custom three options and add the corresponding address Comment Comment 7 6 SIP Account 7 6 1 Line 1...

Page 55: ...hers can not call SIP 1 Proxy DNS Type Choose DNS type from A Type and DNS SRV Use VPN If or not enable VPN Domain Name The domain of SIP Server SIP Server The IP address of SIP Server SIP Port The po...

Page 56: ...711A G 722 G 729 G 723 G 723 Coding Speed Choose the speed of G 723 from 5 3kbps and 6 3kbps Packet Cycle The RTP packet cycle time Silence Supp If or not enable silence Echo Cancel If or not enable e...

Page 57: ...l between two normal Register messages You can use the default setting RTP Port Set the port to send RTP IP Phone will select one idle port for RTP if you set 0 otherwise use the value user set Cancel...

Page 58: ...of 86 Keep alive interval 10 60s The interval that IP Phone will send an empty packet to Proxy 7 6 2 Line 2 The parameters of Line2 is same as Line1 except the value of Line 0 7 6 3 SIP Settings 7 6...

Page 59: ...P STUN server IP address default is stun fwdnet net NAT Refresh Interval sec the interval to refresh Port STUN port 7 6 4 VoIP QoS Field Name Description SIP RTP QoS The default value is 0 you can set...

Page 60: ...0 7 7 7 1 2 Regional Webpage Field Name Description Tone Type Choose tone type form China US Hong Kong and KR Min Jitter Delay ms The Min value of FIP11 FIP11W FIP11WL s jitter delay FIP11 FIP11W FIP1...

Page 61: ...calls if thereis no answer atyour phone 7 7 1 4 Miscellaneous Webpage Field Name Description Auto Answer If or not enable auto answer If enable FIP11 FIP11W FIP11WL will auto answer all incoming call...

Page 62: ...st line registered line1 line2 Step 4 Fill the phone number in Expansion Step 5 Press to save changes and you can see the status of corresponding LED is solid green Step 6 Press button to make changes...

Page 63: ...can see the status of corresponding LED is solid green Step 5 Press button to make changes effective If set properly press the corresponding button to access to phonebook call history text message vol...

Page 64: ...status of corresponding LED is solid green Step 6 Press button to make changes effective 7 7 3 Dial Plan 7 7 3 1 Parameters and Settings Webpage Field Name Description Dial Plan If or not enable dial...

Page 65: ...ding one dial plan Step 1 Enable Dial Plan Step 2 Click Add button and the configuration table like Picture 1 will appear Step 3 Fill in the value of parameters Step 4 Press OK button to end configura...

Page 66: ...al plan Step 1 Enable Dial plan Step 2 Choose one dial plan Step 3 Click Delete button to delete the dial plan 7 7 3 2 Dial Plan Syntactic No String Description 1 0 1 2 3 4 5 6 7 8 9 Legal characters...

Page 67: ...nputting 9 stop tone until inputting 1 9 8 010x make outside dial tone after inputting 9 stop tone until inputting 0 7 T Set the delayed time For example 9 111 T2 FIP11 FIP11W FIP11WL will dial out th...

Page 68: ...22xxxx333 immediately 4 Example 4 Using line 2 if user dials 2 622 or 2 6222 or 2 62222 or or FIP11 FIP11W FIP11WL will call 5622 or 56222 or 562222 or or immediately And FIP11 FIP11W FIP11WL will ma...

Page 69: ...Picture 1 will appear Step 2 Fill in the value of parameters Step 3 Press OK button to end configuration Step 4 Press Save Settings button to save changes Editing one phone book Step 1 Choose one phon...

Page 70: ...ick Delete button to delete the phone book Move one phone book to Black list Step 1 Choose one phone book Step 2 Click Move to blacklist button to delete the phone book Picture 4 7 7 4 1 Black List We...

Page 71: ...tep 2 Fill in the value of parameters Step 3 Press OK button to end configuration Step 4 Press Save Settings button to save changes Editing one Black List Step 1 Choose one black list Step 2 Click Edi...

Page 72: ...one black list Step 2 Click Delete button to delete the black list Moving one Black List to phonebook Step 1 Choose one black list Step 2 Click button to move the black list to the phonebook Picture...

Page 73: ...FLYINGVOICE Page 73 of 86 7 7 5 1 Redial List 7 7 5 2 Answered Calls...

Page 74: ...7 8 1 Management You can configuration the value of Time Date password web access and system log and so on 7 8 1 1 Time Date Webpage Field Name Description NTP Server Fill in the NTP server IP addres...

Page 75: ...ng day Stop Day of Week Last in Month Choose stopping week Stop Hour of Day Choose stopping the function hour Picture 1 Steps Alarm Step 1 Enable alarm Step 2 Set alarm time like Picture 1 Step 3 Pres...

Page 76: ...n User Type Choose the user type from admin and user Original Password Input original password New Password Input the new password Password Confirm Input the new password again Change the password of...

Page 77: ...he port which used to login WEB via Internet port and PC port Default is 8080 that is why URL should have 8080 Web Idle Timeout Set the web idle timeout time The web page can be logged out after Web I...

Page 78: ...remote Step 1 Fill in syslog server IP address or domain name Step 2 Choose one kind of Log Level like Picture 2 Step 3 Press Saving Settings button to save and press Reboot button to active changes S...

Page 79: ...using TFTP user should have tftp server and upgrading file and configuring file Before testing or using HTTP user should have http server and upgrading file and configuring file Before testing or usin...

Page 80: ...from SIP Option 66 It is used for In house provision mode only When use TFTP with option 66 to realize provisioning user must input right configuration file name in IP542N s webpage When disable Optio...

Page 81: ...of sending trap 7 8 5 TR069 Webpage Field Name Description TR069 Enable If or not enable TR069 CWMP If or not enable TR069 ACS URL The URL of TR069 server User Name The FIP11 FIP11W FIP11WL s user nam...

Page 82: ...vice s connection status 1 Ping Test Enter the destination IP or host name and then click Apply device will perform ping test 2 Traceroute Test Enter the destination IP or host name and then click App...

Page 83: ...er over Ethernet switch behind the IP phone is set correctly 8 2 Long Time Stop at Initializing Network Solution Check if the Ethernet cable is properly connected Check if the DHCP server is working n...

Page 84: ...ntact your administrator supplier or ITSP for more information or assistance 8 7 Can not connect to the configuration Website Solution Check if the Ethernet cable is properly connected Check if the UR...

Page 85: ...onfiguration website or the menu items which need password Solution Factory default press button and choose 16Factory Default then a notice will appear choose OK by using the corresponding softkey but...

Page 86: ...which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving anten...

Page 87: ...P code 100176 Tel 86 10 67886296 Fax 86 10 67883237 Shenzhen Add Room7007 Tiansha Building MajiaLong Industrial area NanShan district Shenzhen China ZIP code 518052 Tel 86 755 26099365 Fax 86 755 2609...