Dispenser troubleshooting
CAUTION!
§
Disconnect power to unit before putting hands or arms in storage area or attempting any repair or service to
equipment.
Before calling for service
1. Check that no ice is in the dispenser bin area.
2. Check that congealed ice is not causing a jam.
3. Check that all switches and circuit breakers are on.
4. Check that all drains are clear.
5. Check that water is supplied.
Lever model troubleshooting guide
Problem
Indicators
Corrective Action
Does not dispense ice.
1. Power switch off or faulty.
2. Faulty dispense switch.
3. Wheel motor malfunction.
1. Check switch – turn on or replace if
faulty.
2. Replace switch.
3. Check motor and replace
Dispense wheel rotates
continuously.
Dispense switch contacts are
burned out.
Replace dispense switch.
Ice machine runs continuously.
Faulty or incorrectly positioned
bin stat.
Check for proper positioning. If stat does
not open when ice is placed on capillary
tube, replace stat.
Does not dispense water.
1. Faulty water solenoid valve.
2. Faulty dispense switch.
3. Power switch off or faulty.
1. Replace water solenoid valve.
2. Replace dispense switch.
3. Check switch - turn on or replace if faulty.
SensorSAFE model troubleshooting guide
Problem
Action
SensorSAFE Board LED
Status
Corrective Action
PWR
CLN
ICE/
WTR
Does not
dispense ice
and/or water.
Check
LEDs on the
SensorSAFE
control board.
OFF
OFF
OFF
Check circuit breakers and power switch.
Restore power or replace defective switch.
ON
ON
OFF
Press clean switch on lower left side of electrical
enclosure to return board to normal operation.
Place cup
under drop
zone (in front
of lens)
ON
OFF
OFF
Troubleshoot appropriate lens/sensor and
replace if required.
ON
OFF
ON
Verify power on appropriate output terminal
(WTR or WM) on control board and replace
board if required. If board tests okay,
troubleshoot appropriate dispenser component.
Dispenses ice
and/or water
continuously.
Check LEDs
on control
board.
ON
OFF
ON
Troubleshoot appropriate lens/sensor and
replace if required.
ON
OFF
OFF
If there is power on any output terminal 9WTR
or WM) on control board, replace board.
12
E12CI414A R290, 230 V 50 Hz
