Foma SH906i, Troubleshooting Manual

Page 1: ...es available from the FOMA terminal 484 Options and accessories 485 Using with external devices 485 Troubleshooting Troubleshooting 486 List of error messages 488 Warranty and after sales services 501 Updating software Software update 504 Protecting your FOMA terminal from harmful files Scanning function 509 Main specifications 512 Number of saved registered protected entries in the FOMA terminal ...

Page 2: ...eturn to default settings marked with i mode menu Menu list Custom menu Basic menu list Assigned function number Snd Vibrator Manner 1 Initial setting 8 Disp LED Power saver 2 Data box 91 General settings 3 LifeKit 92 NW Services 4 Media tool 93 Other NW Services 5 MUSIC 94 Phone settings 6 Osaifu Keitai 95 Security 7 1Seg 96 i mode Function menu Default setting Page UiMenu P 170 VBookmark Bookmar...

Page 3: ...e display ON P 186 XFont size Normal P 172 YCertificates All enabled P 187 Zi motion auto replay Yes P 191 Secure setting Cert Operation DoCoMo CA Host DoCoMo P 188 P 190 Use phone info Yes P 186 Sound effect Volume 5 P 172 Ti mode arrival act PushTalk preferred P 187 RReset i mode P 187 SFunction lock OFF P 171 i mode Function menu Default setting Page i appli Function menu Default setting Page U...

Page 4: ...e opt setting OFF P 219 TWEB Mail P 196 SMail setting UQuick reply mail P 220 VRcv attached file All attachments P 220 WMelody Auto replay Auto replay P 220 XFont size Display Text input Normal P 217 YRcv Auto send disp Notice first P 220 ZCheck new message Mail MessageR MessageF ON P 219 Auto message display Msg R preferred P 222 Receive opt setting OFF P 219 Mail member Member 1 to Member 10 P 2...

Page 5: ...end sound Volume 5 P 110 Timer sound Volume 5 P 110 GPS volume Pos location sound Pos location notice Loc provision accept Loc provision notify Volume 5 P 109 USnd Vibrator Manner VSelect sound USelect ring tone Phone ring tone 着信音1 V phone ring tone Payphone ring tone User unset Unknown tone Phone ring tone P 108 VSelect mail tone Mail ring tone 着信音2 MessageR ring tone MessageF ring tone SMS ring...

Page 6: ...n hold tone 1 P 74 VSet hold tone Hold melody 1 P 74 Snd playbck melody UStereo effects Stereo 3D sound P 110 VEqualizer Normal P 111 Settings Function menu Default setting Page VDisp LED Power saver USet screen UStand by display 待受画面1 Handset color White 待受画面2 Handset color Black 待受画面3 Handset color Pink 待受 画面4 Handset color Blue 1 P 114 VClock display Clock display ON Large Set clock style 待受時計1...

Page 7: ...andset color Black メール受信3 Handset color Pink メール 受信4 Handset color Blue 1 Mail rcvd screen メール受 信結果1 Handset color White メール受信結果2 Handset color Black メー ル受信結果3 Handset color Pink メール受信結 果4 Handset color Blue 1 P 116 VDisp LED Power saver WThemes XSubmenu image メニュー枠1 上 下 Handset color White メニュー枠2 上 下 Handset color Black メ ニュー枠3 上 下 Handset color Pink メニュー枠4 上 下 Handset color Blue 1 P 121 YDial im...

Page 8: ...123 WNotice LED Missed call notice New unrd mail noti ON P 123 XIn call LED OFF P 123 YAlarm Timer LED ON LED color settings Rainbow LED pattern settings Ripple P 123 ZIC card LED ON P 123 Open close LED ON LED color settings Aurora LED pattern settings Stream P 123 GPS LED Position location Location notification Loc provision accept Loc provision notify Sky P 123 Settings Function menu Default se...

Page 9: ...Link alarm power ON OFF P 384 XDate settings Auto time correction ON P 57 YSelect language 日本語 P 56 ZTOUCH CRUISER set UUsage settings ON P 40 VPointer speed Normal P 40 WScroll speed Normal P 40 WGeneral settings USB mode setting Communication mode P 342 Scanning function UUpdate P 510 VSet auto update P 510 WSet scan Scan Scan message Enable P 509 XVersion P 512 Software update Set auto update a...

Page 10: ... Settings Function menu Default setting Page XNW Services Talk time cost Limit settings Disable Notice method Alarm stand by Auto reset OFF when set to Enable P 397 2in1 setting UMode switching Dual mode P 436 VPhonebook 2in1 set P 436 WStand by display UDual mode 待受画面6 P 436 VB mode 待受画面7 P 436 XSet call receive No UDisp Call Rcv No ID display ON P 436 VNumber B Ring tone Phone ring tone 着信音3 V p...

Page 11: ...nal service UUSSD P 440 VReply message P 440 Settings Function menu Default setting Page YOther NW Services ZMulti number USet multi number P 435 VCheck setting P 435 WNumber setting P 435 Chaku moji UCreate message P 65 VMessage display With caller ID P 66 Roaming guidance UActivate P 455 VDeactivate P 455 WStatus request P 455 ZPhone settings UIn call settings UNoise reduction ON P 70 VReconnect...

Page 12: ... P 78 XV phone reply image テレビ電話代替 P 78 ZSet PushTalk USet PT arrival act Answer P 94 VHands free PT ON P 94 Set when folded UPhone Videophone Finish call P 73 VPushTalk Speaker phone P 73 Settings Function menu Default setting Page Settings Function menu Default setting Page ZPhone settings Self mode OFF P 134 Other settings UInt l prefix First entry 009130 010 P 69 VSub address ON P 70 WInt l di...

Page 13: ... YShow sent received UShow sent messages ON P 137 VShow rcvd messages ON P 137 Settings Function menu Default setting Page Security ZLock settings UAll lock Disabled P 132 VKeypad dial lock OFF P 136 WFunction lock OFF P 134 XIC card lock IC lock power on OFF IC lock power off Follow power ON P 263 YMulti easy lock set All lock P 136 ZMulti lock auto set OFF P 137 Change security code 0000 P 129 W...

Page 14: ...uration 15 seconds Alarm tone 着信 音1 Alarm volume Volume 5 when Alarm set to ON P 387 LifeKit Function menu Default setting Page Timer Alarm UTimer 3 minutes P 384 VAlarm Set repeat Once only Alarm tone 着信音1 Alarm volume Volume5 Snooze setting OFF Ring duration 15seconds P 385 WWakeup TV Start ann ON Alarm time 1minutes Alarm tone Silent Alarm volume Volume5 Linked startup ON Do not notify P 294 Ch...

Page 15: ...ettings Display mode L Video data Display mode W Vid full screen Mark display W Full time display App area L Full time display Caption Settings Caption OFF Caption hori wide Down Startup settings Linked manner Image quality Vibrant image mode Link genres Brightness Automatic Dolby Sound Set Link genres Bluetooth output Startup auto cnnct OFF Recording end time only for recording Unrestricted Data ...

Page 16: ...480 854 Camera settings Fix camera shake Auto Auto save mode OFF Save camera set ON Switch phone SD phone P 153 VShoot movie Shooting menu Picture light OFF AF mode Standard Image quality SUPER FINE Common replay mode OFF Brightness 0 File size limit For mail long Switch img voice Image voice Effect shot OFF Shoot by scene Auto White balance Auto Auto timer OFF Select size QVGA 320 240 Camera sett...

Page 17: ...b old Backlight time As light setting Set volume Volume 5 Image viewer excluding Flash movies Edit data File restriction Not restricted Picture setting Backlight time As light setting Set volume Volume 5 Image viewer Flash movies Backlight time As light setting P 318 VMUSIC Music data list in Chaku uta full Display settings Switch view mode 12 part Sort Date newb old MUSIC Player Playback settings...

Page 18: ...ion menu Default setting Page Y1Seg Video list 1Seg data settings Switch view mode 12 part Sort Date newbold Video player Display settings Display mode L Video data Display mode W Vid full screen Mark display W Full time display App area L Full time display Caption Settings Caption OFF Caption hori wide Down Startup settings Linked manner Image quality Vibrant image mode Link genres Brightness Aut...

Page 19: ...e newb old Backlight time As light setting Chara den player Backlight time As light setting Screen size Zoomd P 330 Data box Function menu Default setting Page Media tool Function menu Default setting Page UManga Book Reader File list Sort e comic only Date newbold Backlight time As light setting Details screen Display settings Font size Normal Text direction Vertical Ruby text OFF Image Size Doub...

Page 20: ...piece volume Volume 5 P 73 P 110 Videophone Change send img キャラ 女性 Brightness when sending a camera image 0 Videophone Display setting Show me small Subscreen disp Upper left Visual preference Normal Lighting Always ON DTMF mode OFF P 80 P 83 PushTalk Edit group name グループ１ to グループ９ Set PushTalk Set auto answer OFF Set PT arrival act Answer Ring time setting 30 seconds Set when folded Speaker phone...

Page 21: ... byte alphanumeric input mode Kuten code mode Upper and lower case Lower case 1 あいうえお ぁぃぅぇぉ アイウエオ ァィゥェォ １ Space １ Space 1 2 かきくけこ カキクケコ ＡＢＣ ａｂｃ２ ａｂｃ２ 2 3 さしすせそ サシスセソ ＤＥＦ ｄｅｆ３ ｄｅｆ３ 3 4 たちつてとっ タチツテトッ ＧＨＩ ｇｈｉ４ ｇｈｉ４ 4 5 なにぬねの ナニヌネノ ＪＫＬ ｊｋｌ５ ｊｋｌ５ 5 6 はひふへほ ハヒフヘホ ＭＮＯ ｍｎｏ６ ｍｎｏ６ 6 7 まみむめも マミムメモ ＰＱＲＳ ｐｑｒｓ７ ｐｑｒｓ７ 7 8 やゆよやゆよ ヤユヨヤユヨ ＴＵＶ ｔｕｖ８ ｔｕｖ８ 8 9 らりるれろ ラリルレロ ＷＸＹＺ ｗｘｙｚ９ ｗｘｙｚ９ 9 0 わをんゎ Space ワヲンヮ Space ０ Sp...

Page 22: ... enter In single byte upper case mode f and e are counted as 2 single byte characters Double byte symbols Special characters Special symbols may not appear properly on PCs and mobile phones that do not support i mode Single byte symbols Dial key assignments 2 touch Note Empty boxes in the above charts indicate spaces For after inputting text press m to convert between upper case and lower case Dou...

Page 23: ...しょうげき いらい ら ふね かお き う こ ひ せ あ ぬ い い し な か かお なみだ かな しい と っ よ せ あ こ ね りぞーと ざ じ つ ひ お ん え ん き め す ま す り く ざ し う お ら め か じ み も え い ざ ご た ふ ん ば か ら く さ る び ゆうびんきょく おにぎり ざ に か ん ほ び す む お びょういん けーき りぼん ししざ ぎんこう らーめん どんぶり ぷれぜんと おとめざ ぎんこう えー てぃーえむ ぱん しょくぱん ばーすでー てんびんざ ほてる ぶてぃっく てれび さそりざ こんびに はさみ びよういん げーむ いてざ がそりん すたんど からおけ しーでぃー やぎざ ちゅうしゃじょう えいが べる ちゃぺる みずがめざ ざ お う あ ど ち ん え う ゆ う こ っ が ね か お く が ん お み ...

Page 24: ...ろ く に ぷ っ り く くらぶ よる つき し る じ や ん さ と い ら ー ぴ こ みぎうえ すーん てぃーえむ とれーど まーく しょうひょう よん し やじるし みぎした おん まるひ ご やじるし ひだりう え えんど りさいくる ろく やじるし ひだりし た とけい Keyword Reading Picto graph Keyword Reading Picto graph Keyword Reading Picto graph Keyword Reading Picto graph Phrase list Internet 1 ne jp Private 1 遊びに行こう 2 co jp 2 飲みに行きませんか 3 ac jp 3 遅れます 4 or jp 4 変更します 5 go jp 5 中止です 6 com 6 先に行きます 7 docomo ne jp 7 ...

Page 25: ...ted after disconnecting i mode connection 7 When i mode arrival action is set to PushTalk preferred default setting i mode and i appli transmissions are disconnected and a new transmission is processed nP 187 8 Sending a transmission to add a member is possible only when the PushTalk sender is Myself PushTalk is not saved in Redial 9 When an incoming call is answered 1Seg is terminated Multiaccess...

Page 26: ...A A A A A A A i appli A A A A A A A A A A A B B A B B B B A B B B B B A A PDF Viewer My Documents A A A A A A A A A A A A A A A A B B A B B B B B A A Activate 1Seg A A A A B A A A A A B A A A A A A A B B A A A B A A Phonebook PushTalk phonebook A A A A A A A A B B A A A A A A A A A A A A A A A A Text memo A A A A A A A B A A A A A A A A A A A A A A A A A A Calculator A A A A A A B A A A A A A A A ...

Page 27: ... A A A A Music Video Channel A A A A A A A A A A A A A A A A A B A B B A A B A A Data transmission packet A B A B B B B B A A B B B B B B B B A B B B B A A B IC card contents DCMX A A A A A A A A A A A B B A B B B B A B B B B B A A Document Viewer A A A A A A A A A A A A A A A A A A A B A B A A A A i mode i Channel A A A A A A A A A A A A A A B B B A A B A B A A A A Bluetooth function A A A A A A ...

Page 28: ... card calls to a FOMA terminal can be made from a landline telephone or payphone This FOMA terminal supports Location notification of emergency call When dialing an emergency number such as 110 118 and 119 the information of your location location information is automatically notified to the agency that receive the emergency call e g the police station Depending on your location and the reception ...

Page 29: ...06i Or contact the number below Play i motion created on external devices including music data in AAC format on the FOMA terminal nP 372 Some movies cannot be played back depending on the file format or the type of external device Check the phone number carefully before dialing Options and accessories FOMA AC Adapter 01 02 1 Battery Pack SH17 Back Cover SH21 Desktop Holder SH19 Earphone Terminal P...

Page 30: ...onnector terminal for the battery pack charger terminal on the FOMA terminal dirty P 47 P 50 Does not recharge Is the battery pack inserted properly Is the temperature of the FOMA terminal or battery high Is the charger terminal dirty Clean terminal with a cotton swab Is the AC adapter connector properly connected to the FOMA terminal and Desktop holder Is the FOMA terminal properly set in the Des...

Page 31: ...call or mail is received LED flashes in another way than settings When a call or mail is received from the other party for which group called LED group mail LED is set LED flashes according to the LED settings that are made for the group When a call or mail is received from the other party for which both phonebook called LED phonebook mail LED and group called LED group mail LED are set LED flashe...

Page 32: ...red Appears when an error occurs in the system at Position location Location notification and Location provision or the service is not subscribed to Problem Explanation Page Already downloaded The same version of the software has been already downloaded nP 247 An attached file will be deleted File with restrictions for i mode mail attachment or output from the FOMA terminal is attached to i mode m...

Page 33: ...era shooting screen is shown In such cases activate camera again May appear when the FOMA terminal is opened if the terminal is closed immediately after the camera is activated from phonebook or mail Activate the camera again Capacity exceeded Some data may be lost End editing Appears when message text alone exceeds 10 000 bytes Select Yes to open the compose message screen Excess data is deleted ...

Page 34: ...rmation is incorrect Delete all from the WMA folder Appears when WMA files in microSD Card that have been played back with a FOMA terminal is attempted to be played back with other FOMA terminals nP 371 Appears when the database of WMA files is damaged Current UIM is not registered as IC owner Unable to download update run Appears when the information of an inserted FOMA card UIM is different from...

Page 35: ...not possible Downloading is not possible due to invalid data or unsupported format Duplicate address deleted A duplicate address is deleted when the same mail address is set as address or broadcast for i mode mail nP 198 End pic shooting Use camera later Appears when FOMA terminal or camera portion becomes hot from being used for an extended period of time Use the camera after letting it cool down...

Page 36: ...ted nP 47 Invalid data Connection cannot be established 400 Connection cannot be established due to errors in sites Internet web pages Check whether the URL is correct nP 174 Invalid data is included Unable to send part of data Appears when images with FOMA card security function are deleted before transmission while attempting to update the service center with the phonebook of the FOMA terminal h...

Page 37: ...suspended due to lack of available memory When this message appears frequently turn off FOMA terminal power and restart Memory low Could not record Appears when 1Seg programs cannot be recorded with insufficient space of the FOMA terminal handset or the microSD Card Memory low End recording Appears when available space on the FOMA terminal handset or the microSD Card becomes insufficient while rec...

Page 38: ...nP 287 Out of service area Appears when making a Videophone call or network service such as i mode etc is attempted but handset is outside the service area or in a place with no signal Retry after moving to a location where appears nP 34 Page is not found 404 Specified site or Internet web page was not found Site or Internet web page may not exist Password is not correct 401 Appears when authentic...

Page 39: ...era mode ends and the stand by display reappears Replay period has expired Replay period has expired Delete View period has expired Delete Appears when attempting to play display i motion Chaku uta full or an e comic or Music Video Channels after the allowable replay period has expired nP 191 P 360 P 366 P 376 Replay period has not yet started View period has not yet started Appears when attemptin...

Page 40: ...oaded from the overwritten MUSIC subscription service becomes unavailable Set the clock to play data Set date time to view this data Appears if date and time are not set correctly when attempting to play display i motion with replay restrictions or an e comic with view restrictions in Movable contents folder Size of this page is not supported Size of data received from site or Internet web page ex...

Page 41: ...able number of replays views is exceeded nP 191 P 360 P 366 P 376 This data cannot be replayed Delete This data cannot be viewed Delete Appears when attempting to play display i motion Chaku uta full or an e comic with replay view restrictions after resetting the time setting Appears when attempting to play back Uta hodai in the FOMA terminal handset without the license of the corresponding MUSIC ...

Page 42: ...xpired Appears when expired TVlink is selected nP 298 Unable to activate Appears when Document Viewer is activated but memory is too low to activate functions such as Magnifier or Zoom at selected area Unable to authenticate Register symbol again if error continues Appears when writing authentication has failed If errors persist perform Register symbol again nP 130 Unable to connect to Bluetooth d...

Page 43: ...entry for Accept Reject call nP 138 Appears when attempting to save a phonebook entry to the same memory number that is not displayed by the mode in use while the 2in1 is used nP 436 Unable to retrieve the requested URL 504 Site or Internet web page connection failed for an unspecified reason Try again later nP 170 Unable to save BC ToruCa Appears when there is no available memory for saving ToruC...

Page 44: ...nect to site Appears when the URL is changed while expired Uta hodai is updated Select Yes to connect to the new address nP 376 IPs Information Providers URL has been changed Unable to update replay period Appears when the update of the expiration date has failed because the address of the site was changed while expired Uta hodai is updated nP 376 URL is too long to register URL exceeds maximum nu...

Page 45: ...ot be transferred excluding some cases to a repaired handset due to copyright law For this FOMA terminal phonebook entries i motion and data available for i appli can be saved to the microSD Card For this FOMA terminal data such as phonebook entries etc can be stored in the Data Storage Center by using the Data Security Service a paid service that requires subscription If you own a PC you can tran...

Page 46: ...d Even when repairs are possible repair charges will be incurred because the warranty does not cover such damage After the warranty period has expired Charged repairs will be carried out upon request Replacement parts Replacement parts required to maintain the functionality of the FOMA terminal will be kept in stock basically for 6 years following termination of production However note that there ...

Page 47: ...substitute in lieu of repairs For this FOMA terminal only data including downloaded images or melodies or data created by the user will be transferred at the time of repair Some contents cannot be transferred Also contents may not be transferred depending on the degree of malfunction Transferring may take long or be even unavailable depending on the size of data saved in the FOMA terminal Check wh...

Page 48: ...the SSL certificate to valid The default setting is Enable nP 187 It is recommended to update software at a location with a strong signal three bars for the antenna icon and you are not moving If signal status becomes weak or download is interrupted when downloading software update software again in a location with good signal conditions If software has already been uploaded No update is needed Pl...

Page 49: ...ring software update Reception reserve alarm and Recording reserve alarm are not activated In addition watching or recording does not start The new version of software is automatically downloaded and the software is updated on the time set in advance When the software becomes ready to be rewritten the stock icon 6 Update required appears to confirm the time when the rewrite starts the time to rewr...

Page 50: ...leted appears The stock icon disappears when it is confirmed once To start software update press the key when the stock icon is displayed on the screen or perform it from the menu screen The stock icon appears in the following cases When a notification is received from DoCoMo on setting auto update to only notification When Reserve is failed or canceled When update is required after the interrupti...

Page 51: ...t Update Start check of whether software update is necessary For subsequent operations nstep 3 of Starting from the stock icon on P 506 1 Select Now update t start download Approximately 5 seconds after Now update is selected download will start automatically Once the download starts software is automatically updated without selecting menus If the download is canceled in mid course data downloaded...

Page 52: ...he server time 2 Select the preferred date time t Yes Alternatively select the date and time after selecting Other date time and accessing the server In the screen for selecting times the schedule status appears as A Avail or C Limited for each time slot Select a time to reconnect to the server and show schedule candidates Select a schedule When the reserved date and time arrives 1 Ready to update...

Page 53: ...lfunctions These types of data include data or programs that are attached to i mode mail or downloaded from sites or external devices Pattern definitions are used for checking When new problems are discovered pattern definitions are immediately upgraded Update the pattern definitions The scan function helps to protect the handset from damage caused by data such as data received from web pages or m...

Page 54: ... stating that pattern definitions have been updated appears 1 In the Custom menu select Settings General settings Scanning function Set auto update Enable 2 Select Yes Yes Agree Updating pattern definitions Update Note When updating pattern definitions information about the FOMA terminal model serial number etc is automatically sent to the server DoCoMo scan function server Sent information is onl...

Page 55: ...detected If same error is detected more than once it is only listed once Displaying scanned results Level 0 Displaying activating or calling is available Appears when there was an error previously but there is no error presently Select Agree to display activate or call Level 1 Select No to display activate or call Select Yes to cancel the operation Level 2 Displaying activating or calling is not a...

Page 56: ...call Approx 195 min Continuous stand by time 2 3 FOMA 3G 3G GSM setting 3G When mobile Approx 395 hr 4 3G GSM setting AUTO When mobile Approx 365 hr 4 At rest Approx 565 hr 5 GSM 3G GSM setting AUTO At rest Approx 290 hr 5 1Seg watching time Approx 250 min Charge time AC adaptor Approx 120 min DC adaptor Approx 120 min LCD Type New Mobile ASV LCD 16 777 216 colors Size Approx 3 0 inches Pixels 409...

Page 57: ...n image devices equivalent to the film of silver salt cameras 7 Image size QCIF 176 144 dots Image quality NORMAL File size 10 KB 8 Image size sQCIF 128 96 dots Image quality NORMAL File size limit For mail long Type Image voice 9 Image size sQCIF 128 96 dots Image quality NORMAL File size limit Not restricted Type Image voice 10 When played back with MUSIC Player 11 File format AAC format 12 File...

Page 58: ... entries to be protected Phonebook 1 000 1 1Seg TVlink 100 Reception Recording 50 2 Schedule Schedule 300 Vacation 100 Holiday 20 3 Text memo 10 Mail The total number of SMS and i mode mail Received mail 1 000 4 5 6 1 000 User folder 20 Sent mail 500 4 5 500 User folder 20 Unsent mail 500 5 500 User folder 20 Deco mail templates 100 6 Decome Anime Templates 100 6 Message Message R 50 5 25 Message ...

Page 59: ...ith the regulation before they are available for sale to the public The highest SAR value for this model phone is 0 457 W kg It was taken by the Telecom Engineering Center TELEC a Registered Certification Agency on the Radio Law The test for SAR was conducted in accordance with the MIC testing procedure using standard operating positions with the phone transmitting at its highest permitted power l...

Page 60: ... want to reduce your exposure then you can do so by limiting the length of calls or using a hands free device to keep the mobile phone away from the head The tests are carried out in accordance with international guidelines for testing FCC Notice This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference ...

Page 61: ...d for typical body worn operations with the back of the handset kept 1 5 cm from the body To maintain compliance with FCC RF exposure requirements use accessories that maintain a 1 5 cm separation distance between the user s body and the back of the handset The use of beltclips holsters and similar accessories should not contain metallic components in its assembly The use of accessories that do no...

Page 62: ...e23_dv55_7e fm 518 518 518 LMEMO9 dv55_E book 518 ページ ２００８年５月６日 火曜日 午前９時８分 ...