11
TROUBLESHOOTING
Troubleshooting
Problem
Solution
Fresh Appliance is not
vacuuming air out of the
Zipper Bag
• Ensure zipper is firmly closed. Slide fingers across entire zipper.
• Air valve is not on flat surface. Reposition bag so the air valve lies flat on appliance
platform with no food under air valve.
Vacuum Nozzle and
Air Valve are not making
secure contact
• Ensure Vacuum Nozzle is centered over the gray circle and placed flat on air valve.
Apply moderate pressure.
Air was removed from
the bag but now air has
re-entered.
• Examine zipper and valve of bag. Food debris in zipper or valve may cause leakage and
This indicates that the appliance did not reach full vacuum on time. Raise the head
and make sure the container or zipper bag are closed correctly.
Make sure liquid reservoir is clean and clicked in place correctly so there are no air leaks.
Move head down and gently but fully press it on device to vacuum and press START
button to initiate vacuum process. The vacuum process should not take longer than
1 minute.
Let appliance cool down for 20 seconds after each use.
allow air to enter.
• Sometimes moisture or food material along seal edges of the zipper or beneath the
valve prevents bag from sealing properly. Wipe the inside of bag around zipper and
beneath valve and attempt to reseal.
• If you are vacuum packaging sharp food items, bag may have been punctured. Use
a new bag if there is a hole. Cover sharp food items with a soft cushioning
material, such as a paper towel, and reseal.
The FoodSaver
®
Fresh
Container will not
LED light on unit
blinks red
This indicates the container or zipper bag are not engaged with the vacuum head
before pressing the START button. Move head and gently but fully press it on
device to vacuum and press START button to initiate vacuum process.
Light on unit
blinks green
vacuum
.
•
•
•
•
•
• Make sure lid is closed securely on all 4 sides. Please refer to the “How to
vacuum seal with containers” section on page 3.
• Make sure rubber gasket on inside of lid is free from food materials. Make sure the
gasket on the inside of the lid is secure in place.
• Examine rim of container for cracks or scratches. Any gaps can prevent containers
from vacuuming properly. Make sure container valve is clean. Please refer to the
"Care" section on page 6.
