EN-17
Announcement of Error Message by
Universal Tone
• Hi or Lo Result: Results larger than 600 mg/dL (33.3
mmol/L) are represented as 999, i.e. three groups of nine
short beeps with pauses between the groups.
• Results lower than 20 mg/dL (1.1 mmol/L) are represented
as 000, i.e. three long beeps.
• Low Battery Warning: When the batteries are about to be
exhausted, 2 quick beeps are announced three times in
succession. This warning is sounded when the meter is
switched on.
• Other Errors: Other Error Messages are announced by 2
quick beeps four times in succession.
Blood Glucose Measurement
Symptom
Cause
What To Do
The device
does not
display a
message after
inserting a
test strip.
Batteries
exhausted.
Replace the battery
immediately and reset
date and time on the
meter setting.
Test strip inserted
upside down or
incompletely.
Insert the test strip with
contact bars end first and
facing up.
Defective device or
test strips.
Please contact customer
service.
The test does
not start after
applying the
sample.
Insufficient blood
sample.
Repeat the test using a
new test strip with larger
volume of blood sample.
Defective test strip. Repeat the test with a new
test strip.
Sample applied
after the device
is automatically
turned off.
Repeat the test with a
new test strip. Apply
sample only when
flashing “ “ appears on
the display.
Defective device.
Please contact customer
service.
