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SYSTEM TROUBLESHOOTING
If you follow the recommended action but the problem persists, or
error messages other than the ones below appear, please call your local
customer service. Do not attempt to repair yourself and never try to
disassemble the meter under any circumstances.
Result Readings
MESSAGE
WHAT IT MEANS
Appears when
glucose < 20 mg/dL (1.1 mmol/L).
Appears when
glucose > 600 mg/dL(33.3mmol/L).
MESSAGE
WHAT IT MEANS?
ACTION
Appears when the battery
cannot provide enough
power for a test.
Replace the battery immediately.
Appears when a used test
strip is inserted
Repeat with a new test strip.
Appears when test strip is
removed while counting
down, or other problem
in operation.
Review the instructions and
repeat test with a new test strip.
If the problem persists, please
contact customer service for
help.
Error Messages