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Customer Information
NOTE:
IF YOU HAVE REPAIRS PERFORMED BY A NON-
FOREST RIVER REPAIR CENTER, YOU STILL MUST
RETURN THE DEFECTIVE PART TO FOREST RIVER TO BE
CONSIDERED FOR WARRANTY REPAIR REINBURSEMENT.
OWNER RESPONSIBILITIES
1.) Regular and proper maintenance. As the owner, you have
the responsibility to properly maintain your recreational
vehicle. Be sure you have service performed in a timely
manner,don’t ignore a problem. It isn’t always necessary
to take your unit to a service center; sometimes a phone
call is all that’s needed. The service technicians can
advise you.
2.) Familiarize yourself with your RV. Observe all the
component manufacturers instructionsregarding the use
and service of their products.
3.) Complete and send in all the warranty cards. Doing so
may help you avoid conditions arisingfrom neglect that
are not covered under warranty.
NOTE:
MODIFICATIONS TO YOUR RV, WITHOUT WRITTEN
AUTHORIZATION FROM FOREST RIVER INC., COULD
RESULT IN REDUCTION OR LOSS, OF WARRANTY
COVERAGE. CONTACT YOUR DEALER BEFORE MAKING
SUCH CHANGES.
The following is a list of suggestions to assist you in avoiding
most warranty issues:
1.) Read your warranties and review them with your selling
dealer. The dealer’s obligation is to educate you regarding
the proper and safe operation of your RV and all its’
components.
2.) Be sure to inspect the entire unit and note any service
issues.
3.) Locate all paperwork and ask any questions you may
have before leaving the dealership.
NOTE:
FOREST RIVER INC. WANTS YOU TO HAVE THE
BEST POSSIBLE ADVENTURE WITH YOUR NEW RV. TO
GET THE MOST ENJOYMENT OUT OF YOUR NEW RV AND
TO INSURE YOU FULLY UNDERSTAND HOW YOUR NEW
RECREATIONAL VEHICLE OPERATES, PLEASE ADDRESS
IMMEDIATELY, ANY QUESTIONS OR CONCERNS YOU MAY
HAVE REGARDING YOUR RV WITH YOUR DEALER BEFORE
USING YOUR UNIT FOR THE FIRST TIME.
NOTE:
USE YOUR NEW RECREATIONAL VEHICLE
RESPONSIBLY. YOUR CAMPER WAS NOT DESIGNED TO
BE USED AS A PERMANENT DWELLING, BUT FOR SHORT
TERM AND RECREATIONAL USE. IF YOU INTEND TO USE
YOUR RV AS PERMANENT HOUSING, BE ADVISED THAT IT
COULD CAUSE PREMATURE WEAR ON YOUR APPLIANCES,
FURNACE, WATER SYSTEMS, CARPET, DRAPES,
UPHOLSTERY, BEDDING AND INTERIOR SURFACES. THIS
PREMATURE WEAR CAUSED BY PERMANENT RESIDENCY
MAY BE CONSIDERED ABNORMAL OR ABUSIVE USE,
AND COULD REDUCE OR IN SOME CASES, VOID YOUR
WARRANTY COVERAGE.
WHEN
YOU TAKE DELIVERY OF YOUR NEW FOREST
RIVER INC. RECREATIONAL VEHICLE, YOU ARE PROVIDED
WITH AN EMERGENCY ROADSIDE ASSISTANCE SERVICE
- FREE. WE’VE TEAMED UP WITH THE
LARGEST RV EMERGENCY ROADSIDE
ASSISTANCE COMPANY IN THE
COUNTRY, TO GIVE YOU IMMEDIATE
ACCESS TO FAST, DEPENDABLE
SERVICE WHEN AND WHERE YOU
NEED IT. THIS IS A COMPREHENSIVE
EMERGENCY ROADSIDE SERVICE THAT
IS AVAILABLE TO YOU 24/7, AROUND
THE CLOCK.
FOR
COMPLETE DETAILS REGARDING HOW
TO ACCESS YOUR FOREST RIVER EMERGENCY
ROADSIDE ASSISTANCE AND PRODUCT SUPPORT
PLAN BENEFITS, CALL 1-877-801-0333, OR
SEE THE INFORMATION IN THE BACK OF THIS
MANUAL
THE FOLLOWING IS ADDED AS A REQUIREMENT
OF THE NATIONAL HIGHWAY TRAFFIC SAFETY
ADMINISTRATION (NHTSA).
IF
YOU BELIEVE THAT YOUR VEHICLE HAS A DEFECT WHICH
COULD CAUSE A CRASH OR COULD CAUSE INJURY OR
DEATH, YOU SHOULD IMMEDIATELY INFORM THE NATIONAL
HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) IN
ADDITION TO NOTIFYING THE MANUFACTURER.
IF
NHTSA RECEIVES SIMILAR COMPLAINTS, IT MAY OPEN
AN INVESTIGATION AND IF IT FINDS THAT A SAFETY DEFECT
EXISTS IN A GROUP OF VEHICLES, IT MAY ORDER A RECALL
AND REMEDY CAMPAIGN. HOWEVER, NHTSA CANNOT
BECOME INVOLVED IN INDIVIDUAL PROBLEMS BETWEEN
YOU, YOUR DEALER, OR THE MANUFACTURER.
TO
CONTACT NHTSA, YOU MAY EITHER CALL THE AUTO
SAFETY HOT LINE, TOLL-FREE AT 1-888-327-4236, HEARING
IMPAIRED, 1-800-424-9153,
(OR
366-0123 IN WASHINGTON, D.C. 20590.)
YOU CAN ALSO OBTAIN ADDITIONAL INFORMATION
ABOUT VEHICLE SAFETY FROM THEIR WEBSITE,
http://www.safercar.gov.
RV Technical & Roadside Assistance
