MBB-1000AF User’s Manual
v
Warranty Policy
IBASE standard products:
24-month (2-year) warranty from the date of shipment. If the date of
shipment cannot be ascertained, the product serial numbers can be
used to determine the approximate shipping date.
3
rd
-party parts:
12-month (1-year) warranty from delivery for the 3
rd
-party parts that
are not manufactured by IBASE, such as CPU, CPU cooler, memory,
storage devices, power adapter, panel and touchscreen.
*
PRODUCTS, HOWEVER, THAT FAIL DUE TO MISUSE, ACCIDENT,
IMPROPER INSTALLATION OR UNAUTHORIZED REPAIR SHALL
BE TREATED AS OUT OF WARRANTY AND CUSTOMERS SHALL
BE BILLED FOR REPAIR AND SHIPPING CHARGES.
Technical Support & Services
1. Visit the IBASE website at
www.ibase.com.tw
to find the latest
information about the product.
2. If you need any further assistance from your distributor or sales
representative, prepare the following information of your product and
elaborate upon the problem.
Product model name
Product serial number
Detailed description of the problem
The error messages in text or in screenshots if there is any
The arrangement of the peripherals
Software in use (such as OS and application software, including
the version numbers)
3. If repair service is required, you can download the RMA form at
http://www.ibase.com.tw/english/Supports/RMAService/
. Fill out the
form and contact your distributor or sales representative.
Summary of Contents for iBase MBB-1000
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