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6
Troubleshooting
6.1 No signal on the UHD TV
Check if the HDMI cable is securely connected.(HDMI 2.0 Cable required)
Check if you have selected the correct HDMI input on your UHD TV.
Check the antenna cable, replace the cable, or connect the cable to the receiver tightly.
Set the values of the tuner parameters correctly in the installation menu.
Check the antenna connections.
6.2 Cannot turn on your media box.
Check if the power connector has completely plugged into the DC socket of your TV.
Check if the power supply is stable.
6.3 Cannot connect to network
Make sure the network cable is securely connected and he Ethernet work well.
Make sure Wi-Fi network is connected and the security key for the encrypted network is
correct.
Make sure you select the correct IP address settings.
6.4 Some UHD TV can not display the entire picture
Setup the screen ratio on your UHD TV as automatic.
