System maintenance
Support
FortiGate-500A Administration Guide
01-28006-0100-20041105
129
To report a bug
1
Go to
System > Maintenance > Support
.
2
Select Report Bug.
3
Fill out the Report Bug form.
4
Select Submit.
To configure a customized mail relay
1
Go to
System > Maintenance > Support
.
2
Select Report Bug.
3
Select Send email by customized mail-relay.
4
Enter the SMTP server information, user name, whether or not to use authentication,
and the password if required.
Registering a FortiGate unit
After purchasing and installing a new FortiGate unit, you can register the unit using
the web-based manager by going to the System Update Support page, or by using a
web browser to connect to http://support.fortinet.com and selecting Product
Registration.
Registration consists of entering your contact information and the serial numbers of
the FortiGate units that you or your organization purchased. You can register multiple
FortiGate units in a single session without re-entering your contact information.
Send diagnostic
information
Send diagnostic information about the FortiGate unit, including its current
configuration, to Fortinet for analysis.
Send email by
default mail-relay
Submit the bug report using the default mail relay.
Test
Test the default mail relay.
Send email by
customized mail-
relay
Submit the bug report using a customized mail relay.
SMTP Server
The SMTP server to use for sending bug report email.
User Name
A valid user name on the specified SMTP server.
Password
If the SMTP server requires authentication, enter the password required.
Authentication
Select No if the SMTP server does not require authentication. Select Yes if
the SMTP server does require authentication.
Summary of Contents for FortiGate FortiGate-500A
Page 24: ...24 01 28006 0100 20041105 Fortinet Inc Customer service and technical support Introduction...
Page 46: ...46 01 28006 0100 20041105 Fortinet Inc Changing the FortiGate firmware System status...
Page 72: ...72 01 28006 0100 20041105 Fortinet Inc FortiGate IPv6 support System network...
Page 80: ...80 01 28006 0100 20041105 Fortinet Inc Dynamic IP System DHCP...
Page 110: ...110 01 28006 0100 20041105 Fortinet Inc FortiManager System config...
Page 116: ...116 01 28006 0100 20041105 Fortinet Inc Access profiles System administration...
Page 134: ...134 01 28006 0100 20041105 Fortinet Inc Shutdown System maintenance...
Page 248: ...248 01 28006 0100 20041105 Fortinet Inc CLI configuration Users and authentication...
Page 324: ...324 01 28006 0100 20041105 Fortinet Inc CLI configuration Antivirus...
Page 386: ...386 01 28006 0100 20041105 Fortinet Inc Glossary...
Page 394: ...394 01 28006 0100 20041105 Fortinet Inc Index...