Fortinet FortiVoice FXO, Deployment Manual

Page 1: ...FortiVoice FXO Gateway Deployment Guide Version 6 0 5 ...

Page 2: ...ortinet com FORTINET TRAINING CERTIFICATION PROGRAM https www fortinet com support and training training html NSE INSTITUTE https training fortinet com FORTIGUARD CENTER https fortiguard com END USER LICENSE AGREEMENT https www fortinet com doc legal EULA pdf FEEDBACK Email techdoc fortinet com June 8 2020 FortiVoice 6 0 5 FXO Gateway Deployment Guide 26 605 586629 20200608 ...

Page 3: ...d 14 Adding an FXO gateway not auto discovered 16 Applying the FXO gateway configuration 17 Verifying the FXO gateway association 18 Adding an FXO gateway trunk to an inbound dial plan 18 Adding an FXO gateway trunk to an outbound dial plan 18 Verifying the configuration 19 Editing a trunk profile for an FXO gateway 20 Creating an additional trunk profile for an FXO gateway 21 FortiVoice 6 0 5 FXO...

Page 4: ...Change log Date Change description 2020 06 08 Initial release of the FortiVoice 6 0 5 FXO Gateway Deployment Guide FortiVoice 6 0 5 FXO Gateway Deployment Guide 4 Fortinet Technologies Inc ...

Page 5: ...lines For more details about features and specifications see the FortiVoice Gateways Data Sheet The following FortiVoice phone systems can manage an FXO gateway l FortiVoice 100E and larger l FortiVoice VM 100 and larger For more details about the FortiVoice phone systems see the FortiVoice Phone Systems Data Sheet Topology You can configure an FXO gateway to be on the same LAN as the FortiVoice p...

Page 6: ...Overview The following image shows an example topology of a FortiVoice phone system with a FortiVoice Gateway GO08 FortiVoice 6 0 5 FXO Gateway Deployment Guide 6 Fortinet Technologies Inc ...

Page 7: ...twork Task 2 Connect to the web based manager of the FXO gateway Connecting to the FXO gateway on page 9 Task 3 Configure the following system settings l Network interfaces l Static routes l Administrator accounts l System options l SIP settings optional Configuring administrator and system settings on page 11 Task 4 Upgrade the firmware of the FXO gateway to the latest GA release Upgrading the FX...

Page 8: ... trunk profile to an outbound dial plan Adding an FXO gateway trunk to an outbound dial plan on page 18 Task 10 Verify the configuration by making test calls Verifying the configuration on page 19 Task 11 Optionally edit a trunk profile Optional Editing a trunk profile for an FXO gateway on page 20 Task 12 Optionally create an additional trunk profile Optional Creating an additional trunk profile ...

Page 9: ...e that applies to your scenario to connect to the web based manager of the FortiVoice Gateway Scenario Procedure You are connecting to the device for the first time Perform the steps in Connecting to the web based manager of the FortiVoice Gateway on page 10 You have reset the configuration to its default state Perform the steps in Connecting to the web based manager of the FortiVoice Gateway on p...

Page 10: ...hether or not to trust the certificate l The certificate may belong to another website The common name CN field in the certificate which usually contains the host name of the website does not exactly match the URL you requested This could indicate a server identity theft but could also simply indicate that the certificate contains a domain name while you have entered an IP address You must manuall...

Page 11: ...68 2 99 24 2 Double click a network interface that you want to use to set the IP address of the FXO gateway 3 In Addressing Mode Manual go to IP Netmask and edit the IP address and netmask of the interface Make sure that this IP address is outside of the FortiGate DHCP range 4 In Advanced Setting make sure to enable the protocols that you want the network interface to use to accept connections to ...

Page 12: ...irm password enter the password for this account The password can contain any character except spaces Do not enter an FXO gateway administrator password that is less than six characters long For better security enter a longer password with a complex combination of characters and numbers and change the password regularly Failure to provide a strong password can compromise the security of your FXO g...

Page 13: ... values 4 Click Apply You have completed this procedure 5 Go to Upgrading the FXO gateway firmware on page 13 Upgrading the FXO gateway firmware Perform this procedure to upgrade the FXO gateway firmware Procedure steps 1 Identify the firmware version that is running on the gateway a In the web based manager of the FortiVoice Gateway go to Dashboard b In the Status tab go to the System Information...

Page 14: ... the Status tab go to the System Information widget and the System configuration row c Click Backup d Save the file on your management computer and take note of the location where you save the file 4 Upgrade the firmware a In the System Information widget go to the Firmware version row b Click Update c Locate the firmware file and then upload that file Your web browser uploads the firmware file to...

Page 15: ...eway the FortiVoice phone system autopopulates this field Get Device Information l Before you click this button make sure to enter the required information in the Admin user name and Admin password fields below l Click this button to poll the FXO gateway and get the MAC address of the gateway This action can confirm that the systems can communicate and that the password is valid Connect Device Thi...

Page 16: ... locating the FXO gateway on a VPN Therefore the devices are not on the same LAN Procedure steps 1 Connect to the web based manager of the FortiVoice phone system 2 Go to Managed System Gateway 3 In the FXO Gateway tab click New 4 Configure the following settings GUI field Description Name Enter a unique name to identify the FXO gateway Enabled Select to activate the configuration of the FXO gatew...

Page 17: ...rtiVoice phone system creates a trunk profile By default all eight ports are mapped to a single trunk You have completed this procedure 6 Go to Applying the FXO gateway configuration on page 17 Applying the FXO gateway configuration The FortiVoice phone system stores a gateway configuration file Use this procedure to apply this gateway configuration file to the FXO gateway Procedure steps 1 In the...

Page 18: ...all flow for incoming calls to the FortiVoice phone system Procedure steps 1 In the web based manager of the FortiVoice phone system go to Call Routing Inbound 2 In the Inbound tab click New 3 In the Name field enter a unique name for this inbound dial plan 4 In the From Trunk section select the trunk profile in the Available list and click to move your selection to the Selected list 5 In the Call...

Page 19: ...e System Administration Guide Warning message If you select Allow with warning or Deny with warning in the Action field then select the sound file for the warning For details about sound files see the Managing sound files and music on hold section in the FortiVoice Phone System Administration Guide Delay If you want to discourage certain users from making outbound calls enter the call delay time i...

Page 20: ...For example four trunks can have two ports each If you want to edit the trunk profile perform this procedure Procedure steps 1 In the web based manager of the FortiVoice phone system go to Trunk Gateway 2 Double click the trunk profile that you want to edit 3 You can edit the following settings GUI field Description Trunk gateway The unique name for the trunk profile Enable To activate this trunk ...

Page 21: ...ion Optionally add notes for this trunk profile 4 To save changes click OK 5 Send the configuration changes to the FXO gateway by following the instructions in Applying the FXO gateway configuration on page 17 Creating an additional trunk profile for an FXO gateway An FXO gateway has eight FXO ports By default all eight ports are mapped to a single trunk However you can reassign the ports to multi...

Page 22: ...iguration This choice changes the phone number caller name or both that display on the destination phone For more details see the Modifying caller IDs section in the FortiVoice Phone System Administration Guide Off hook only If the managed FXO gateway is connected to a third party paging system and you select this option then the gateway is kept off hook without dialing any digits The following be...

Page 23: ...tinet enters a binding written contract signed by Fortinet s General Counsel with a purchaser that expressly warrants that the identified product will perform according to certain expressly identified performance metrics and in such event only the specific performance metrics expressly identified in such binding written contract shall be binding on Fortinet For absolute clarity any such warranty w...