Fortinet Technologies Inc.
Page 254
FortiVoice Enterprise Phone System 4.0.0 Administration Guide
Figure 97:
Example SMDR format file
An SMDR format is composed of parts as shown in the above example:
•
smdr_type id
: the name of the SMDR format file.
•
discard_filter
: the data you do not want to send to the third party devices.
•
formatting
: the body of the SMDR format file in the form of field values (for example,
<field
name="AnswerTime"/>
), plus the field lengths (for example,
length="13"
) required by the
third party devices.
To set SMDR format
1.
Go to
Log & Report
> SMDR Settings > Formats
.
2.
Select an example format file and click
Edit
.
3.
Click
Available
FortiVoice SMDR field names
to display the complete list of FortiVoice SMDR
field names.
4.
Follow the SMDR format requirements of the third party device and the example format file
above, choose the displayed FortiVoice field names you need to set your SMDR format.
5.
Click
OK
.
6.
If errors appear, click
SMDR types XML
to view the Fortinet SMDR format file and correct
your format file accordingly.
Configuring alert email
The
Alerts
submenu lets you configure the FortiVoice unit to notify selected users (including
administrators) by email when specific types of events occur and are logged. For example, if
you require notification about system activity event detections, you can have the FortiVoice unit
send an alert email message whenever the FortiVoice unit detects a system activity event.
To set up alerts, you must configure both the alert email recipients (see
“Configuring alert
recipients” on page
255
) and which event categories will trigger an alert email message (see
“Configuring alert categories” on page
255
).
Alert email messages also require that you supply the FortiVoice unit with the IP address of at
least one DNS server. The FortiVoice unit uses the domain name of the SMTP server to send
alert email messages. To resolve this domain name into an IP address, the FortiVoice unit must
be able to query a DNS server. For information on DNS, see
“Configuring DNS” on page
46
.
You can customize the alert email. For more information, see
“Customizing email history report
and notification email templates” on page
102
.
This section contains the following topics:
•
Configuring alert recipients
•
Configuring alert categories
Summary of Contents for FortiVoice
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