5
Warranty Policy
The factory warranty period for your fork is one year from the original date of purchase of the bicycle or fork. A copy of the
original purchase receipt must accompany any fork being considered for warranty service. Warranty is at the full discre-
tion of FOX Racing Shox and will cover only defective materials and workmanship.
This warranty is void when damage to the fork has occurred from the following:
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Abuse
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Seal damage due to power washing
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Damage to the exterior finish caused by improper cable routing, rocks, crashes, dents
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Any attempt to disassemble damper assembly
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Modifications
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Non-Factory oil use or improper service
•
Shipping damages or loss (purchase of full value insurance is recommended)
To ensure peak performance, repairs and service to the fork must be performed by FOX Racing Shox in the USA or
outside the USA by a FOX Racing Shox Authorized Service Center.
FOX Racing Shox reserves the right to all final warranty or non-warranty decisions.
Method of Payment
Visa, MasterCard and/or Cashier’s Check
Method of Shipping
FOX Racing Shox uses UPS Ground service within the USA.
Disclaimer
FOX Racing Shox is not responsible for any damages to you or others arising from riding, transporting, or other use of
your fork or bicycle. In the event that your fork breaks or malfunctions, FOX Racing Shox shall have no liability or
obligation beyond the repair or replacement of your fork, pursuant to the terms outlined in the Service and Warranty
provisions of this Manual.
Consumer Safety
RIDING A BICYCLE IS DANGEROUS AND CAN RESULT IN DEATH OR SERIOUS INJURY. TAKE YOUR RESPONSIBIL-
ITY TO YOURSELF AND OTHERS SERIOUSLY.
•
Maintain your bicycle and suspension
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Always wear a helmet, protective clothing and eye protection
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Ride within your limits
•
Tread lightly
Your bike is equipped with FOX Racing Shox suspension. Before riding, take the time to read the FOX Racing Shox
manual on setup, use, and service of your fork. If you have questions, call your Authorized FOX Racing Shox Service
Center or call FOX Racing Shox directly at 831.768.1100.
If your fork ever loses oil, or if it makes unusual noise, stop riding immediately and have the fork inspected by a dealer,
Service Center or contact FOX Racing Shox. RIDING WITH A BROKEN OR MALFUNCTIONING FORK CAN RESULT IN
LOSS OF CONTROL, CRASHING, AND POSSIBLE DEATH OR SERIOUS INJURY.
Never modify your bike frame or fork. Only use genuine FOX Racing Shox parts for your fork. Any modification, improper
service, or use of after-market replacement parts will void the warranty and could damage the fork or cause loss of control
of the bike resulting in serious injury or death.
Follow the scheduled service recommendations in this manual. Always have your fork serviced by a qualified bicycle
mechanic, dealer or Authorized FOX Racing Shox Service Center.
