Foxwell NT710, Manual

Page 1: ...Information 2022 Shenzhen Foxwell Technology Co Ltd All rights reserved Disclaimer The information specifications and illustrations in this manual are based on the latest information available at the time of printing Foxwell reserves the right to make changes at any time without notice Visit our website at www foxwelltech us For Technical Assistance send us email at support foxwelltech com ...

Page 2: ...proper storage exposure to moisture or dampness unauthorized modifications unauthorized repair misuse neglect abuse accident alteration improper installation or other acts which are not the fault of FOXWELL including damage caused by shipping b The Product has been damaged from external causes such as collision with an object or from fire flooding sand dirt windstorm lightning earthquake or damage...

Page 3: ...al service policies shall apply and the customer will be responsible for all shipping charges 5 ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE SHALL BE LIMITED TO THE DURATION OF THE FOREGOING LIMITED WRITTEN WARRANTY OTHERWISE THE FOREGOING LIMITED WARRANTY IS THE CONSUMER S SOLE AND EXCLUSIVE REMEDY AND IS IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED FOX...

Page 4: ...ential damages so certain of the above limitations or exclusions may not apply to you the Consumer This limited warranty gives the Consumer specific legal rights and the Consumer may also have other rights which vary from state to state ...

Page 5: ...not avoided will result in death or serious injury to the operator or to bystanders Indicates a potentially hazardous situation which if not avoided could result in death or serious injury to the operator or to bystanders Indicates a potentially hazardous situation which if not avoided may result in moderate or minor injury to the operator or to bystanders Important Safety Instructions And always ...

Page 6: ...ys be aware of rotating parts that move at high speed when an engine is running and keep a safe distance from these parts as well as other potentially moving objects to avoid serious injury Do not touch engine components that get very hot when an engine is running to avoid severe burns Block drive wheels before testing with engine running Put the transmission in park for automatic transmission or ...

Page 7: ...RIPTIONS 11 2 2 ACCESSORIES 12 2 3 TECHNICAL SPECIFICATIONS 13 3 GETTING STARTED 14 3 1 POWERING UP THE SCANNER 14 3 1 1 Internal Battery Pack 14 3 1 2 External Power Supply 14 3 2 SHUTTING DOWN THE SCANNER 14 3 3 SCREEN LAYOUT OF HOME SCREEN 15 3 3 1 Application Menu 15 3 3 2 Diagnostic Menu 16 4 MY ACCOUNT 17 4 1 REGISTRATION 17 4 2 SIGN IN 19 4 2 1 Product activate 20 4 3 MY ACCOUNT 21 4 4 MY P...

Page 8: ...odes 38 9 2 2 Clear Codes 39 9 2 3 Live Data 40 9 2 3 1 All Data 40 9 2 3 2 Custom List 44 9 2 3 3 Record data 45 9 2 4 ECU Information 46 9 3 COMPLAINTS 47 10 DATA MANAGER 48 10 1 IMAGE 49 10 1 1 How to Save an Image 49 10 1 2 Review Image 50 10 2 PDF REPORT 51 10 2 1 How to Create a PDF Report 51 10 2 2 Review PDF Report 52 10 3 DATA PLAYBACK 53 11 SETTINGS 55 11 1 UNIT 55 11 2 LANGUAGE 56 11 3 ...

Page 9: ...9 NT710 User s Manual V1 1 11 11 CLEAR APP DATA 60 11 12 PRINT SETTINGS 60 11 13 ABOUT 62 12 REMOTE SUPPORT 63 ...

Page 10: ...t Example When VIN hotkey is selected a menu that lists all available options displays Menu options include Automatic Read Scan VIN Manual Entry 1 2 2 Arrow Icon An arrow icon indicates a procedure Example To connect to wall plug 1 Connect the USB Type C charge cable to scanner and plug it to the wall socket 2 Press the power switch of the scan tool to power it on meanwhile the scanner tool starts...

Page 11: ...operating system that delivers OE level diagnosis for different car brands and supports the most commonly required service and coding features Through hardware and software upgrades technical staff and enthusiasts can now approach problems with greater speed and accuracy 2 1 Scanner Descriptions This section illustrates external features ports and connectors of the scanner Figure 2 1 Front View 1 ...

Page 12: ...anner and can be used for data transfer 5 USB Type A Port provides a USB connection for the external storage devices 6 Diagnostic Port provides connection between vehicle and the scanner IMPORTANT Do not use solvents such as alcohol to clean display Use a mild nonabrasive detergent and a soft cotton cloth 2 2 Accessories This section lists the accessories that go with the scanner If you find any o...

Page 13: ...d drive 32GB Communication interface Built in WIFI 802 11 b g n Wireless LAN USB2 0 OTG standard USB 2 0 HOST Bluetooth specification v2 1 EDR Bluetooth 4 0 Low Energy LE 10 20 m Built in Battery 4000mAh Lithium polymer battery chargeable via 5V USB power supply Protocols ISO9141 2 ISO14230 2 ISO15765 4 K L lines Double K Line SAE J1850 VPW SAE J1850PWM CAN ISO 11898 High speed Middle speed Lows p...

Page 14: ...The fully charged battery is capable of providing power for 5 hours of continuous operation NOTE Please turn off the tablet to save power when not use 3 1 2 External Power Supply The tablet can also be powered from a wall socket using the USB charging adapter The tablet also charges its internal battery pack through USB Type C cable 3 2 Shutting Down the Scanner All vehicle communication must be t...

Page 15: ...ple Home Screen 3 3 1 Application Menu Figure 3 2 Sample Main Menu of Application This section briefly introduces the applications that are preloaded into the scanner Diagnostic leads to test screens for diagnostic trouble code information freeze frame live data and ECU information Update leads to screens for Foxwell ID registration and updating the scanner Data Manager leads to screens for saved ...

Page 16: ... supported by the scanner Firmware Update VCI firmware update VCI Manager VCI manage VCI binding unbinding re scan vehicle software 3 3 2 Diagnostic Menu Touch Diagnostic at the NT710 application menu and the Diagnostic menu will display The operations of the buttons of Diagnostic menu are described in the below table Figure 3 3 Sample Diagnostic Menu Screen No Name Description 1 Back Back to the ...

Page 17: ... other information When My Account application is selected a menu with available options displays My Account Menu options typically include My Account My Products Feedback and Suggestions Figure 4 1 Sample My Account Screen 4 1 Registration You are allowed to create a Foxwell ID with the built in client To register with built in client 1 Press My Account or Update from home screen of NT710 diagnos...

Page 18: ... code Foxwell will send a 4 digit verification code to the email you just entered Figure 4 3 Sample ID Registration Screen 3 Get the security code in your mailbox input the code as verification code Then create a password and click Free Registration to complete Figure 4 4 Sample ID Registration Screen 4 The account has been created successfully message will appear if you registered successfully ...

Page 19: ...fter registration Click Submit to activate the product or press to back Figure 4 6 Sample Product Activation Screen 4 2 Sign in Press My Account or Update from home screen of NT710 diagnostic application the user login page will show enter your FOXWELL ID and password and press Sign in button to sign in ...

Page 20: ...urrent device while sign in successfully To activate product 1 Press OK button to activate product and press Cancel to back Figure 4 8 Sample Product Activation Screen 2 Click Submit to continue the activation and press to give up activation Figure 4 9 Sample Product Activation Submit Screen 3 Product is activated successfully message will appear if activate successfully ...

Page 21: ...option allows you to check and modify or complete your account information including user name e mail telephone address and so on Figure 4 11 Sample My Account Screen 4 4 My Products This option let you activate a new product and manage activated products including serial number and expiration date ...

Page 22: ...me screen of the NT710 diagnostic application 2 Press Feedback and Suggestions option to show Feedback page there are two options Diagnosis Feedback and General Feedback Figure 4 13 Sample feedback record Screen 3 Select Diagnosis Feedback or General Feedback for creating a feedback Select the type of error and some necessary content and problem description or attachments Press Save button to save...

Page 23: ...ustrates how to register and update your scan tool You can register both on Foxwell website or by the built in update client NOTE Before registration and updating please make sure your network works correctly and the tablet is fully charged or connect to external power supply 5 1 Automatic Update When the automatic update is enabled an update symbol is displayed in the upper right corner if any so...

Page 24: ...pdate the diagnostic application 1 Press Update of NT710 diagnostic application and the update client starts up automatically 2 The available updates display Click the check box s in front of the software you wish to update and then click the Update button to download 3 When all the items are updated an Update Done message displays NOTE Please make sure your network works correctly and the tablet ...

Page 25: ...nd then the existing VCI will be automatically bound and the software of all vehicles in the device will be rescanned and refreshed and finally the APP will be restarted NOTE This function cannot be bound to an external VCI but can only be bound to a built in VCI VCI unbind rebind 1 Click VCI Manager application on the NT710 home screen 2 After clicking Unbind a VCI dongle it will display whether ...

Page 26: ...26 NT710 User s Manual V1 1 Figure 6 2 Sample Unbinding Confirmation Prompt Figure 6 3 Sample Unbinding Current VCI Figure 6 4 Sample Bind New VCI Successfully Figure 6 5 Sample Rescan Vehicle Software ...

Page 27: ...e battery level should be greater than 20 5 It will start update automatically if there is an update available If update failed please follow the on screen instructions to troubleshoot and repeat the update Figure 7 1 Sample Firmware Update Screen 6 VCI firmware successfully message will appear if update successfully Figure 7 2 Sample Firmware Update Successfully Screen NOTE If there is a firmware...

Page 28: ...reen Exact procedures may vary somewhat by vehicle It typically identifies a vehicle by any of the following means VIN Reading Manual Selection NOTE Not all identification options listed above are applicable to all vehicles Available options may vary by vehicle manufacturer 8 1 Vehicle Connection To connect to vehicle 1 Locate the data link connector DLC The DLC is generally located under the dash...

Page 29: ...hicle identification number VIN To identify a vehicle by Automatic Read 1 Select Diagnostic from home screen of the NT710 application 2 Click VIN and choose Automatic Read from the option list 3 When the scan tool builds connection with the vehicle the VIN number displays If the Vehicle Specification or VIN code is correct press the OK to continue Figure 8 3 Sample Automatic Read Screen 4 If it ta...

Page 30: ...ntry 1 Select Diagnostic from home screen of the NT710 application 2 Click VIN and choose Manual Entry from the option list 3 Press Keyboard button to input a valid VIN code and press OK to continue Figure 8 5 Sample Manual Entry Screen 8 3 Manual Selection Select vehicle brand you are to test and two ways of getting to the diagnostic operations are available Smart VIN Manual Selection ...

Page 31: ...ify a vehicle by Smart VIN 1 Select Diagnostic from home screen of the NT710 application 2 A screen with vehicle manufacturers displays Select the area where the vehicle manufacturer from A menu of all vehicle manufacturers displays Or tap the Search box to search the car you are to test Figure 8 7 Sample Vehicle Selection Screen 3 Choose SmartVIN option to start reading the VIN automatically ...

Page 32: ...ters such as model year and engine type To identify a vehicle by manual vehicle selection 1 Select Diagnostic from home screen of the NT710 application 2 A screen with vehicle manufacturers displays Select the area where the vehicle manufacturer is from A menu of all vehicle manufacturers displays Or tap the Search box to search the car you are to test 3 Choose Manual Selection option from the lis...

Page 33: ...e diagnostic records will display Figure 8 10 Sample History Record Screen 3 Choose the vehicle model you want to test from the list 4 Click the Diagnostic button at the bottom bar to go to vehicle test page Figure 8 11 Sample History Record Screen 9 Diagnosis This section illustrates how to use the scanner to read and clear diagnostic trouble codes view live data readings and ECU information on c...

Page 34: ...options listed above are applicable to all vehicles Available options may vary by the year model and make of the test vehicle 9 1 1 Quick Scan Quick Scan performs an automatic system test to determine which control modules are installed on the vehicle and provides diagnostic trouble codes DTCs overview Depending on the number of control modules it may take a few minutes to complete the test To per...

Page 35: ...nu with a list of DTC displays and click button to the right to view DTC descriptions Figure 9 3 Sample Quick Scan Complete Screen 4 Press Report to create an overview of installed control units and their system status or press Save to save the report Press Erase to clear the information Figure 9 4 Sample DTC Save Screen ...

Page 36: ...e scanner has established connection with the vehicle the Function Menu displays Figure 9 7 Sample System s Function Menu Screen 9 1 2 Control Modules Control Modules displays all controllers available of the vehicle manufacturer The controllers listed on the menu do not mean that they are installed on the vehicle It is useful for technicians who are familiar with the vehicle specifications ...

Page 37: ...he vehicle the Function Menu displays Figure 9 9 Sample Function Menu Screen 9 2 Diagnostic Operations After a system is selected and the scanner establishes communication with the vehicle the Function Menu displays Generally the menu options are Read Codes Clear Codes Live Data ECU Information NOTE Not all function options listed above are applicable to all vehicles Available options may vary by ...

Page 38: ... the MIL illuminates or blinks History codes are also referred to as past codes that indicate intermittent DTCs that are not currently active Code history is number of engine starts since DTC s were first detected to see if they are current or intermittent To read codes from a vehicle 1 Press Read Codes from Select Diagnostic Function menu A code list including code number and its description disp...

Page 39: ...rmation if need be Press to exit 9 2 2 Clear Codes Clear Codes menu lets you to clear all current and stored DTCs from a selected control module Also it erases all temporary ECU information including freeze frame so make sure that the selected system is completely checked and serviced by technicians and no vital information will be lost before clearing codes NOTE To clear codes make sure that the ...

Page 40: ...ve Data menu lets you view real time PID data in text and plot formats learn good sensor data and compare them with faulty data and record live data from a selected vehicle electronic control module There are two ways to select the PID data of control module All Data Custom List Figure 9 14 Sample Function Menu Screen 9 2 3 1 All Data All Data menu lets you view all live PID data from a selected c...

Page 41: ... complete the selection and all readings will be displayed in text format by default Figure 9 16 Sample Live Data Selection Screen Figure 9 17 Sample Live Data Screen Name Description Help To provide help information of a PID To Top To move a data line to the top of Data List screen ...

Page 42: ...art load and heavy load on each vehicle comes into your shop and records them for future reference Click the dropdown list at the upper left of the screen to enter to choose a working condition to learn Figure 9 18 Sample Learn Mode Screen Compare Mode If that vehicle comes in is with a problem you can easily compare the faulty sensor and parameter readings to the good readings and you will be ala...

Page 43: ...t displays To view another PID plot tab the name of a plot and a list of available PIDs display Select one from the dropdown box and the plot changes to the newly selected PID Figure 9 20 Sample PID Graph Screen Multi graphs displays the parameters in waveform graphs giving you the real picture of what s going on in the vehicle You can view up to 4 parameter graphs simultaneously Figure 9 21 Sampl...

Page 44: ...y all available parameters from the selected control module 2 The custom data stream selection screen displays Tap the lines you wish to select The numbers showing on the right side indicates the order of selection and the live data will show as this order Figure 9 23 Sample Custom List Selection Screen 3 To deselect an item tap the line again Alternatively tap SELECT ALL or Deselect ALL to select...

Page 45: ...g the running data of the current control module To Record Data 1 Press Record button to record all selected live data then it will show the record time and frames Figure 9 25 Sample Live Data Record Screen 2 Press Stop button to create a record then press OK to save the record into Data Playback of Data Manager ...

Page 46: ...ing and the control module coding To read ECU information 1 Press ECU Information from Select Diagnostic Function menu Figure 9 27 Sample Function Menu Screen 2 A screen with detailed information of the selected control module displays Figure 9 28 Sample ECU Information Screen 3 Press to print the information if need be Press to exit 4 Press Save to store ECU information screen and Press OK to com...

Page 47: ...ell server with one touch during the diagnostic process and allows for quicker and more accurate fixes for diagnostic troubles and bugs To make a complaint 1 Click during the diagnostic process when face a failure Figure 9 30 Sample Compliant Button Screen 2 Input the necessary information in the complaint sheet And the data logging file will be collected automatically ...

Page 48: ...end to us later The saved complaint can be found at Data Manager Data Record menu Press Email to share or PDF to print And press Back to cancel 10 Data Manager Data Manager menu let you review stored screenshots and test reports playback recorded live data and other saved files Typical menu options include Image PDF Data Playback Data Record Report Figure 10 1 Sample Data Manager Screen ...

Page 49: ... to our team to help with the troubleshooting Typical menu options include Diagnostic Screenshot System Screenshot Figure 10 2 Sample Screenshots type 10 1 1 How to Save an Image To take a screenshot 1 If want to save data of current screen press at the title bar to take a screenshot Figure 10 3 Sample Screenshot Screen 2 Add a description of the image and press the OK to save or press cancel butt...

Page 50: ...m Data Manager 3 Press Diagnostic Screenshot for application menu screenshot or Press System Screenshot for system menu screenshot then all available pictures will be displayed Figure 10 5 Sample Browse Picture Screen 4 Press any available picture for review 5 To delete a picture tap button Delete and answer OK to delete Press Print to print the pictures and press Rename to change the picture name...

Page 51: ...it Screen 10 2 PDF Report PDF option leads to screens for review of the vehicle test reports You just need to press the PDF icon on the test screen add a description and press OK button to save 10 2 1 How to Create a PDF Report To create a PDF report 1 Press Data Manager from home screen of NT710 diagnostic application 2 Press Report from Data Manager 3 Press any reports saved ...

Page 52: ...edit Screen 5 If press PDF the PDF review screen will be displayed Press Print to print the report or press Email to share the report Figure 10 10 Sample of Report edit Screen 10 2 2 Review PDF Report To review the PDF reports 1 Press Data Manager from home screen of NT710 diagnostic application 2 Press PDF and all available PDF files will be displayed ...

Page 53: ...on leads to screens for review of recorded live data Playing back a recording is just like using the scan tool on a live vehicle It let you review live data in text graph and graph merging formats Playback speed and direction forward or reverse can also be controlled To review recorded live data 1 Press Data Manager from home screen of NT710 diagnostic application 2 Press Data Playback and all ava...

Page 54: ...Screen 4 To view parameter graphs press the Graph tab And to merge the graphs press the tab Merge Graph or press the tab Multi Graph to view multiple plots Figure 10 15 Sample Graph Screen 5 To move forward or reverse back of the playing just drag the progress bar forward or reverse Press the button to stop 6 Long press the record to Rename or Delete the records ...

Page 55: ...ally include Unit Language Font Size Module Sorting Sort Tiles Remote control Automatic Update System Settings General Uninstall Vehicle Software Clear app data Print Settings About 11 1 Unit Selecting Unit opens a dialog box that allows you to choose between Imperial customary or metric units of measure To change the unit setup 1 Press Settings from home screen of the NT710 diagnostic application...

Page 56: ...o change font size 1 Press Settings from home screen of the NT710 diagnostic application and then select Font Size 2 Select your preferred font size then press Confirm to change or press Back to give up 11 4 Module Sorting This option allows you to modify the display order of other modules except the diagnostic module in the home screen of NT710 diagnostic application To change module sorting 1 Pr...

Page 57: ... about 2 seconds and then drag it up and down The final position of the module is the same as the display order of the home screen Figure 11 3 Sample Drag the Data Manager module to the front of the Update module Figure 11 4 Sample Release and Dwell Data Manager Module 3 Click to display whether to apply the current settings interface click OK to apply the current changes click Cancel to discard t...

Page 58: ... to change the sort for Brand of vehicles There are two sorting methods available by alphabet or by frequency of use To change sort 1 Press Settings from home screen of the NT710 diagnostic application and select Sort Tiles 2 Select your preferred sort order 11 6 Remote Control This option allows you to select a tool of remote control There are two remote tools available TeamViewer QuickSupport or...

Page 59: ...m settings like sound display system security and etc Refer to Android documentation for more information 11 9 General This option lets you to turn on off the prompt when saving a file or login registration when started the scanner 11 10 Uninstall Vehicle Software This option allows you to uninstall the vehicle software installed in the scanner To uninstall a vehicle software 1 Tap Settings applic...

Page 60: ... device This option allow you to clear the cache data of the app 11 12 Print Settings This option allows you to print any data or information anywhere and anytime either via PC network or Wi Fi To setup the printer connection 1 Tap the Settings application on home screen of NT710 2 Tap the Printing Settings option on the option list Figure 11 9 Sample Print Settings Screen 3 Tap Print Plugin Manag...

Page 61: ...ect Mopria Print Service Press for return Figure 11 11 Sample Setting of Print Service Manager Screen 5 Choose the right printer Press for return Figure 11 12 Sample of Printer Screen 6 Select a available printer then press PRINT TEST PAGE button at the right bottom Press for return ...

Page 62: ...TE 1 Please make sure the printer and the NT710 in the same Wi Fi or Network when printing 2 If Mopria Print Service driver can t workable for your printer please download the driver to work for your printer on Print Service Manager 11 13 About Selecting About option opens a screen that shows information about the NT710 such as serial number hardware and software version and etc To view informatio...

Page 63: ...ducts There are two remote control tools TeamViewer QuickSupport and AnyDesk About how to set the tool of default please refer to 11 6 Remote control To use QuickSupport for to remote control 1 Click the Remote Control icon on the main menu of the NT710 to start TeamViewer QuickSupport Press for return Figure 12 1 Sample QuickSupport Screen 2 Send your ID to us to let our team to take control your...