FP Optimail30, Service Manual

Page 1: ...Mailing system Optimail 30 Service documentation Zac Moody Andrew Nagel Revision June 2005 optimail30 service mode chapter2 dealer Page 1 FRANCOTYP POSTALIA Optimail30 Dealer Service Manual ...

Page 2: ...le signal test 6 S12 Security Device Echo Test 6 S13 Secure Echo remote 6 S14 Self Test 6 S15 Endurance Test 7 1 2 Main menu 2 Settings 7 S1 Settings Î General Settings 8 S2 Settings Î Modem and Telephone numbers 9 S3 Settings ÎSecurity Device 10 S4 Print Settings 11 S5 Clock 11 S6 Scale Settings 11 S7 Meter Settings 12 S8 Reset 12 1 3 Main menu 3 Restart 12 1 4 Main menu 4 Information about the M...

Page 3: ... of this manual the soft keys on the right of the display will be numbered S1 to S4 other additional functions that are only visible after pressing the Ø Cursor down will be numbered S5 to S15 For Example The menu Test Function has 15 options therefore the soft keys will be numbered S1 to S15 but you would need to press the cursor down button 3 time to get to the end of the list Overview Menu Test...

Page 4: ...uce a Test Imprint Option Button Name Function S1 Slow Print Test Allows for higher quality imprint of the 2D barcode only S2 Fast Print Test Lower quality print for human readable data only S2 Display test Shows different screen formats to check if any pixels in the matrix are missing Option To leave this test press Back S3 Key test Key board Test Option To leave the test wait 5 second without pr...

Page 5: ... successful or failed Option None Note The consumable protection chip not only protects the cartridge but more importantly controls the quality of imprint S7 Sensor test All sensors on the Optimail30 can be tested Sensor Function Symbol inactive Symbol active End of letter Exit detection Print start Letter input detection Cartridge Cassette door and encoder contact detection Door Closed Door open ...

Page 6: ...t is unavailable S10 Card Reader Test The following functions are tested Card detection Inserted or not Reading writing on master card Must use a blank MasterCard S11 Audible signal test The beeper is tested S12 Security Device Echo Test Internal communication test ECHO Test between the main board and the security module The result is shown in the display The goal is that all cycles pass with out ...

Page 7: ...1 1 2 2 M Ma ai in n m me en nu u 2 2 S Se et tt ti in ng gs s Overview S1 General Settings Service Interval Clear Error Log Statistics Display Contrast Create MasterCard S2 Modem and Telephone Numbers Set Modem Parameters Change Dialup Numbers S3 Security Device Reset HS Loop Authorize Re Authorize remote Re Initialize Echo Secure Echo Withdraw Self test Lock out Security Device S4 Print Settings...

Page 8: ...2 Relative This is the number of months or number of pieces that are added to the actual date or the actual service counter S3 Cancel S4 Off Turns Service number and or date off Service Interval Examples Example 1 Absolute Number and absolute Date Current service counter 7510 Current date 06 07 05 1 Press Change S1 2 Enter 15301 pieces 3 Press Absolute S1 4 Press Absolute again S1 5 Enter specific...

Page 9: ...be adjusted Option Button Name Function S1 Increase Darker S2 Decrease Lighter S3 Cancel Leave menu without changing S4 Save Saves new settings and leaves the menu S2 Settings Î Modem and Telephone numbers This shows two new options Set modem parameters and Change dialing numbers which are necessary to contact the IBIP server and other services S1 Modem parameter settings Steps Settings Î Modem an...

Page 10: ...ustomer and installing into a new customer S5 Echo Steps Settings ÎSecurity Device Î Echo Refer to Test function section of this manual S6 Secure Echo Steps Settings ÎSecurity Device Î Secure Echo Refer to Test function section of this manual S7 Withdraw Steps Settings ÎSecurity Device Î Withdraw Withdrawing the meter transfers the remaining credit from the meter into the customers TDC account and...

Page 11: ... system time is changed according to the local time zone that the meter is installed in S2 Summer time Changeover Steps S3 SettingsÎ Clock ÎSummer Time Changeover The daylight savings can be turned on or off S3 Calibrate Clock Steps S3 Settings Î Clock ÎCalibrate Clock The clock can be calibrated once per week up to or 300 seconds 5 minutes The clock can only be readjusted after 7 days has elapsed...

Page 12: ...of imprints can be set Default 1500 0 deactivated S8 Reset Resets factory defaults apart from motor and print settings S1 Restore Delivery Settings Steps Settings ÎResetÎ Restore Delivery Settings Selecting this feature resets all settings that the customer has made during the life of the machine e g account names phone number settings and so on The service tech should only do this if requested by...

Page 13: ...chapter 3 PSD Self Test Results Results of the internal security device self test HS Loop Det Enabled Yes HS Loop switch of the meter is controlled HS Loop Det Active No HS Loop switch of the meter make no alert Batt Det Enabled Manipulation security feature to check if the PSD battery is present default Yes it will be checked If the battery would be replaced e g for manipulation then the PSD get ...

Page 14: ...D Postage Last reset value positive resetting e g with value 0 last PVD desc Reg R1 during last PVD positive resetting e g with value 0 last PVD Total Reg R3 during last PVD positive resetting e g with value 0 last PVD Count Reg R4 during last PVD positive resetting e g with value 0 Last Res T Date last resetting transaction Date when the last Postage Value Download Teleset positive resetting that...

Page 15: ...W Type internal PSD Info s Software release and so on APP S W Version internal PSD Info s Software release and so on APP S W Revision internal PSD Info s Software release and so on APP S W 1st Address internal PSD Info s Software release and so on APP S W Last Address internal PSD Info s Software release and so on APP S W CRC internal PSD Info s Software release and so on Meter Classification R D ...

Page 16: ...ice mode chapter2 dealer Page 16 FRANCOTYP POSTALIA S3 Error Log STEPS Information about the Meter Î Error Log Shows the last 30 error codes with date and time S4 Error Statistics STEPS Information about the Meter Î Error Statistics Lists the error statistics starting from the last time the list was cleared ...

Page 17: ...rmany Birkenwerder Factory Calibration R D use only Factory Gain Date rate R D use only Number of calibrations Shows how often the scale is calibrated Calibration factor R D use only Last calibration date Date of the last calibration Gravity calibration R D use only Last calibration value R D use only User selected gravity Allows the customer to select the gravity setting for their local area S6 R...

Page 18: ...ard carrier tone The meter will wait 2 seconds per pause prior to dialing the pre programmed phone number S2 Change Dialup Numbers Steps Settings Î Modem and Telephone Numbers Î Change Dialup Numbers Button Name Function S1 TDC Phone number for TDC S2 Order line This number is displayed when the cassette is running low S3 Service This number is displayed if the machine shows an error code and serv...

Page 19: ...server to assist technical support S2 Load Meter Software Loads Meter Software Save Customer specific data Reload date into mail handler This feature allows you to exchange a main board Saving the customer specific data allows you to copy the information to the SSM PC2 After exchanging the defective main board you can reload the saved customer specific data by using the option reload For security ...