Troubleshooting
Using the USB Power Cable
Connect the USB power cable to the USB port on the Postage Meter
. If the Internet adapter is not
getting enough power, the following can occur:
The LED is red right after the adapter is powered on.
The Internet adapter resets itself intermittently or turns itself off.
The Internet adapter has continuous disconnection during traffic transmission.
Check to make sure that the
Postage Meter
is powered on. If it is, it is likely that the USB port you
are connected to does not provide enough power for the Internet adapter. Contact you service
representative for further assistance.
Connect to http://www.mywifiext.net
When I launched my browser, I got an error page. What can I do?
Make sure that you include http:// when you type this URL in the address field of your Internet
browser. If you leave it out, you might not be able to connect.
If the setup page is not displayed, type either
http://www.mywifiext.net
,
http://www.mywifiext.com
,
http://mywifiext.net
, or
http://mywifiext.com
as the browser
address. You can use any of these four browser addresses to log in to the Internet adapter.
Note
: Internet Explorer records the browser address. If the Internet adapter’s IP address
subsequently changes and you are still using Internet Explorer, you have to use one of the other
browser addresses to access the device.
If you started up your computer, connected the Ethernet cable to the Internet adapter, and
launched your browser quickly, the computer might still need a couple of minutes to recognize
the Ethernet LAN connection and obtain the IP address.
Also check your Ethernet network adapter icon in the system tray connected on Windows XP, or
check the Network and Sharing Center on Windows Vista and Windows 7, to find out if the
Ethernet network adapter has obtained an IP address.
Try launching your browser again.
If the problem continues, make sure that your Ethernet cable is securely connected to
the Internet adapter and the computer, and that the LED on the computer’s Ethernet
port is on. If it is not, reconnect the Ethernet cable, and relaunch your Internet browser.
Connect to Wireless Networks