LOSS OF REVENUE OR PROFIT, LOST OR DAMAGED DATA OR
OTHER COMMERCIAL OR ECONOMIC LOSS, EVEN IF WE HAVE
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR
THEY ARE OTHERWISE FORESEEABLE. WE ARE ALSO NOT
RESPONSIBLE FOR CLAIMS BY A THIRD PARTY. OUR MAXIMUM
AGGREGATE LIABILITY TO YOU, AND THAT OF OUR DEALERS
AND SUPPLIERS, SHALL NOT EXCEED THE AMOUNT PAID BY
YOU FOR THE FRANKLIN PRODUCT AS EVIDENCED BY YOUR
PURCHASE RECEIPT. YOU ACKNOWLEDGE THAT THIS IS A
REASONABLE ALLOCATION OF RISK. SOME STATES/COUNTRIES
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY
FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE
ABOVE LIMITATION MAY NOT APPLY TO YOU. IF THE LAWS OF
THE RELEVANT JURISDICTION DO NOT PERMIT FULL WAIVER
OF IMPLIED WARRANTIES, THEN THE DURATION OF IMPLIED
WARRANTIES AND CONDITIONS ARE LIMITED TO THE
DURATION OF THE EXPRESS WARRANTY GRANTED HEREIN.
(C) WARRANTY SERVICE: UPON DISCOVERING A DEFECT, YOU
MUST CALL FRANKLIN’S CUSTOMER SERVICE DESK, 1-800-
266-5626, TO REQUEST A RETURN MERCHANDISE
AUTHORIZATION (“RMA”) NUMBER, BEFORE RETURNING THE
PRODUCT (TRANSPORTATION CHARGES PREPAID) TO:
FRANKLIN ELECTRONIC PUBLISHERS, INC.
ATTN: SERVICE DEPARTMENT
ONE FRANKLIN PLAZA
BURLINGTON, NJ 08016-4907
IF YOU RETURN A FRANKLIN PRODUCT, PLEASE INCLUDE A
NOTE WITH THE RMA, YOUR NAME, ADDRESS, TELEPHONE
NUMBER, A BRIEF DESCRIPTION OF THE DEFECT AND A COPY
OF YOUR SALES RECEIPT AS PROOF OF YOUR ORIGINAL DATE
OF PURCHASE. YOU MUST ALSO WRITE THE RMA
PROMINENTLY ON THE PACKAGE IF YOU RETURN THE
PRODUCT, OTHERWISE THERE MAY BE A LENGTHY DELAY IN
THE PROCESSING OF YOUR RETURN. WE STRONGLY
RECOMMEND USING A TRACKABLE FORM OF DELIVERY TO
FRANKLIN FOR YOUR RETURN.
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