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Franklin Home Power User Manual
Date
August 10, 2021
Doc. No.
FD21081001
Revision
V01
© 2021. FranklinWH Technologies Co., Ltd.
Page 29 Total 31
10.2 Fault alarm list
Franklin Home Power is an integrated system. It will appear any alarms in running duration. You can feedback the
warning code and the screenshot as well the simple description to FrnaklinWH service for further supports if the alarms
caused the system down.
Below is the typical alarms listed here.
Table, Typical list of system fault alarm
Item Alarms Description
Alarm Code
(HEX)
Triggering
Actions
Service
1
Grid relay close fault
0x1001
The relay is still closed when the
relay open signal is sent
aPower off locked
Apply the service
2
Grid relay open fault
0x1002
The relay is still open when the
relay close signal is sent
aPower off locked
Apply the service
3
Generator relay close fault
0x1003
The relay is still closed when the
relay open signal is sent
aPower off locked
Apply the service
4
Generator relay open fault
0x1004
The relay is still open when the
relay close signal is sent
aPower off locked
Apply the service
5
Generator fault
0x1006
Reserved
-
-
6
Backup fault
0x1007
Reserved
-
-
7
FHP general power fault
0x1008
Reserved
-
-
8
DSP communication fault
0x1009
No heartbeat signal from DSP
within 5 seconds
aPower off
Apply the service
9
Solar meter communication
fault
0x100A
No meter signal received within
5 seconds
aPower off
Apply the service
10
Grid meter communication
fault
0x100B
No meter signal received within
5 seconds
aPower off
Apply the service
11
Expands meter
communication
0x100C
Reserved
-
-
12
External RS485 fault
0x100D
Reserved
-
-
13
Can fault
0x100E
No can signal received at 5
seconds
aPower off
Apply the service
14
SOC lower alarm
0x100F
SOC<0.3%
aPower shift to Ready
status and stop the
output
SOC resume >0.3%
